Royal Mail Task Report

Visit DateRM NoINC NoPostcodeCall Out TypeParts InstalledChecks Carried Out By EngineerNotesChecks Carried Out By SupportTime on Site
12/01/2026RM0103309155Sr79hnReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsBattery already in cell 1.

Printer roll replaced and 3 test prints done.		Software Setting11 minutes
12/01/2026RM0103019200Dh22ttReactive - Locker - Royal Mail - Paper ChangeBattery already in cell 1.

Printer was blocked I cleared the printer. 3 test prints done.		Software Setting10 minutes
12/01/2026RM010243CT -2380273SE9 2ELReactive - Locker - Royal MailBollardsInstalled 4x bollards infront of locker. Works completeSoftware Setting1 hours 30 minutes
12/01/2026RM0103329308Ne312bwReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsReplaced paper roll and done 3 test prints.

Battery already in cell and a confirmed checks		Software Setting6 minutes
12/01/2026RM0002878857IV159HGReactive - Locker - Royal MailRestocked Paper RollsPaper roll changed .



Again battery was still connected .



Now disconnected and in locker 1 .

RGB disconnected.



All working .		Software Setting22 minutes
12/01/2026RM0104698868IV11SDReactive - Locker - Royal MailRestocked Paper RollsPaper roll change



Batter was still connected .

Now disconnected and in locker 1 .





All working		Software Setting24 minutes
12/01/2026RM010027INC-9217 - P2021932N4 1UJReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting11 minutes
12/01/2026RM010045INC-9269 - P2021932WD25 9JSReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo. Adjusted cells 11,12,48,68 Moved battery into cell 1. Reported to RmSoftware Setting28 minutes
12/01/2026RM010064INC-9305 - P2021932SG5 1PUReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo

Adjust door 33,68 reported to Rm		Software Setting25 minutes
12/01/2026RM0003048671IV301AAReactive - Locker - Royal MailRestocked Paper RollsPrinter was jammed ,

Battery need disconnecting,

Sounder need connecting back up as that was disconnected instead of RGB .



Battery now in locker 1 .		Software Setting55 minutes
12/01/2026RM0105078701Dl14qeReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsBattery already on cell 1.

Doors 4,12,16,18 needed slight adjustment.

Paper replaced and 3 test prints done.		Software Setting14 minutes
12/01/2026RM0103229179Ts160ehReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsBattery already in cell 1.

Paper changed and 3 test prints done		Software Setting8 minutes
12/01/2026RM0104738615St95erReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsBattery already in cell 1.

Carried our firmware update.

Paper changed and 3 test prints done.		Software Setting22 minutes
12/01/2026RM0002049251CF37 1AAReactive - Locker - Royal MailCAT 7 Ethernet CableFitted new scanner and cable replaced Ethernet cable carried Out X 3 print tests. Worked with L2 to get scanner working by updating firmware locker now fully operationalSoftware Setting2 hours 30 minutes
12/01/2026RM0105137979AB421HGReactive - Locker - Royal MailRestocked Paper RollsPaper roll changed .



All working		Software Setting15 minutes
12/01/2026RM0003032853AB253BBReactive - Locker - Royal MailGot power to locker ,

Had to go through the roof to open mint .

All power switches was turned off.





Also locker 43 wasn’t showing up . Resolved that .



Battery disconnected, in locker 1 .



All working and tested .		Software Setting1 hours 38 minutes
12/01/2026RM0003172847AB392QAReactive - Locker - Royal MailPower cable in the commando socket was unplugged .



Now all working and tested .



Battery in locker 1		Software Setting58 minutes
12/01/2026RM0105678725HR2 6HAReactive - Locker - Royal Mail - Paper ChangeReplaced Paper Roll Carried out X 3 print tests Selected changed roll in Mint Battery and RGB controller already disconnected and Battery in Cell . Please note damage vandalism to small Cell door and vinylSoftware Setting20 minutes
12/01/2026RM0102748673HR2 6BQReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPrinter was offline and not printing. Worked with M/E and resolved issue printer now working. Carried out X 3 test prints. Selected changed roll in Mint Battery and RGB controller already disconnected and Battery in Cell 1Software Setting50 minutes
11/01/2026RM010306INC-9228 - P2021932LU5 4RFReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo. Adjusted cell 5. Reported to RMSoftware Setting20 minutes
11/01/2026RM000034INC-9163 - P2021932LU6 1JHReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo. Adjusted cell 22,27,37. Reported to RMSoftware Setting20 minutes
11/01/2026RM000033INC-9199 - P2021932AL7 1AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting29 minutes
11/01/2026RM010116INC-9172 - P2021932RH16 1DGReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting15 minutes
11/01/2026RM010458INC-9233 - P2021932BN14 7BLReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting15 minutes
10/01/2026RM0107159124OL11 1EFReactive - Locker - Royal Mail2 rivnuts drilled out and replaced. 4 new bolts installed for the roof panels.None46 minutes
10/01/2026RM010296INC-8827 - P2021932CM18 7JBReactive - Locker - Royal MailInstalled 2x new bollards infront of locker.Software Setting1 hours 33 minutes
10/01/2026RM010009INC-9177 - P2021932SW4 7SLReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting17 minutes
10/01/2026RM010193CT - RM010193RM10 7YXReactive - Locker - Royal MailInstalled new vinyl numbers to the lockerSoftware Setting8 minutes
10/01/2026RM010175INC-9261 - P2021932E16 2AUReactive - Locker - Royal Mail - Paper ChangeCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting10 minutes
10/01/2026RM010371INC-9167 - P2021932KT23 4HBReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting3 minutes
10/01/2026RM000269INC-8923 - P2021932DA15 8LGReactive - Locker - Royal MailRestocked Paper Rolls

CAT 7 Ethernet Cable

Door Locks		Carried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test x 3

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Adjusted doors 5 & 7. Now opens perfectly.

Cells 29 & 81 now have the correct icon as they had parcels inside.

Replaced lock to cell 35. Now opening perfectly.

Installed new roll to printer from van stock.

Installed new cat7 cable.

Updated printer firmware.		Software Setting50 minutes
10/01/2026RM0107159124OL11 1EFReactive - Locker - Royal Mail2 rivnuts drilled out and replaced. 4 new bolts installed for the roof panels.None45 minutes
10/01/2026RM010041INC-8949 - P2021932ME20 7NAReactive - Locker - Royal Mail - Paper ChangeAdjusted levels on locker. Doors 24 & 32 now open perfectly.

There have been numerous visits to this site regarding a printe replacement but it still has not been replaced.

*NEW PRINTER IS REQUIRED *		Software Setting24 minutes
10/01/2026RM010038INC-9232 - P2021932RM16 6YJReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting10 minutes
09/01/2026RM0000909198LS12 2UAReactive - Locker - Royal MailRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Reinstalled, printer software and update, checked.If working okay.

CheckEd the printer was working with min and did 3 test Prince.Everything working ok now.		Software Setting30 minutes
09/01/2026RM0103568878G630RNReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPaper roll changed .



All working .		Software Setting22 minutes
09/01/2026RM0001479296LS27 8TBReactive - Locker - Royal Mail - Paper ChangeXx Roll replacement printer working okaySoftware Setting19 minutes
09/01/2026RM0102549182WF17 7SEReactive - Locker - Royal Mail - Paper ChangeRoll replacement printer working o kSoftware Setting7 minutes
09/01/2026RM0102539143WF15 7LTReactive - Locker - Royal Mail - Paper ChangeRoll replacement printer working o kSoftware Setting14 minutes
09/01/2026RM010625Ml27bjReactive - Locker - Royal Mail - CommissioningDoor LocksLocker commissioning.



Had to dry out inside of roof as it was soaking wet .



4 locker doors 9, 18 ,20 and 30 all needed work on . 2 new locks . 1 new cable from lock to controller and the other just needed to be dried out in the connector.		Software Setting3 hours 15 minutes
09/01/2026RM0101789151HX6 2TWReactive - Locker - Royal Mail - Paper ChangeRoll replacement printer working okay.Software Setting16 minutes
09/01/2026RM010645INC-9244 - P2021932SG18 0NAReactive - Locker - Royal MailNew printer required. Cutter does not cut paper. Carried out update. Reported to RMSoftware Setting34 minutes
09/01/2026RM010663INC-9157 - P2021932LU7 4TGReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo. Adjusted cells 7,12,49. Reported to RMSoftware Setting13 minutes
09/01/2026RM010645INC-9244 - P2021932SG18 0NAReactive - Locker - Royal MailRemoved defective lock , dried out wet connection, installed new lock and new paper roll. Reported to RMSoftware Setting34 minutes
09/01/2026RM0104649211G699ADReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPaper roll changed



all working



Battery moved to locker 1 .		Software Setting18 minutes
09/01/2026RM000080INC-9183 - P2021932CB8 8JJReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting18 minutes
09/01/2026RM0105838489G767HGReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPaper roll changedSoftware Setting13 minutes
09/01/2026RM010050INC-9234 - P2021932GU21 2QTReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting12 minutes
09/01/2026RM010066INC-9266- P2021932SG2 7DUReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo. Checked operation of cell 71Software Setting21 minutes
09/01/2026RM000069INC-9273 - P2021932GU9 7LQReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting25 minutes
09/01/2026RM010235INC-9180 - P2021932CM24 8DBReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting9 minutes
08/01/2026RM0100619173HU17 0NQReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsNo other issues with the lockerSoftware Setting13 minutes
08/01/2026RM0103859145Y025 8RLReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsDoors 12 & 22 were sticking, now okSoftware Setting20 minutes
08/01/2026RM0105128697YO11 3YNReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Door Locks		Software Setting2 hours 6 minutes
08/01/2026RM0104768824CH7 6ELReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rollsroll replacement.



Printer working ok		Software Setting8 minutes
08/01/2026RM0104469236BB4 8BHReactive - Locker - Royal Mail - Paper ChangeRoll replacement printer working o kSoftware Setting14 minutes
08/01/2026RM010071INC-9223 - P2021932GU34 1SSReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting15 minutes
08/01/2026RM010202INC-9140 - P2021932GU17 0NWReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting15 minutes
08/01/2026RM0103169270WN4 9QNReactive - Locker - Royal Mail - Paper ChangeRoll replacement printer working okaySoftware Setting14 minutes
08/01/2026RM0101848835BL5 2ARReactive - Locker - Royal Mail - Paper ChangeRoll replacement printer printing okaySoftware Setting16 minutes
08/01/2026RM010024INC-8729 - P2021721HA0 1PFReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo. Moved battery from cell 11 to cell 1. Adjusted cell 24 Reported to RMSoftware Setting16 minutes
08/01/2026RM0001248787M25 3AAReactive - Locker - Royal Mail - Paper ChangeRoll printer working okSoftware Setting15 minutes
08/01/2026RM010019INC-8875 - P2021932N21 3RSReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsUnable to do any works as printer is beyond repair. New printer required reported to RM 3xSoftware Setting10 minutes
08/01/2026RM0002619229OL10 1AJReactive - Locker - Royal Mail - Paper ChangeRoll replacement printer working ok.

Cell 38 and have stack problems, ME have already been notified and need to visit site		Software Setting44 minutes
08/01/2026RM010320INC-9227 - P2021932CM2 0AYReactive - Locker - Royal Mail - Paper ChangeCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo Adjusted doors/locks to cells 2, 4, 5, 6, 7, 19 & 20. All now open perfectly.Software Setting22 minutes
08/01/2026RM0104469236BB4 8BHReactive - Locker - Royal Mail - Paper ChangeSoftware Setting12 minutes
08/01/2026RM000047INC-9144 - P2021932CM12 9AAReactive - Locker - Royal Mail - Paper ChangeCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting11 minutes
08/01/2026RM0002789225TA20 1QDReactive - Locker - Royal Mail - Paper ChangeReplaced Paper Roll from Locker Stock Carried out X 3 print tests Selected changed roll in Mint Battery and RGB controller already disconnected and Battery in Cell 1Software Setting15 minutes
08/01/2026RM0000259152L34 4AAReactive - Locker - Royal Mail - Paper ChangeRoll replacement printer working o kSoftware Setting3 hours 18 minutes
08/01/2026RM0101019181PR2 1HYReactive - Locker - Royal Mail - Paper ChangeRoll replacement printer working okSoftware Setting13 minutes
08/01/2026RM000010INC-9113 - P2021932E15 2AAReactive - Locker - Royal MailGained access with QR code and and opened all doors manually. Was in contact with ME support as no stack could be seen. They rebooted locker but screen never came back on. I rebooted locker and screen worked.

There were unable to help me resolve the issue.

New stack controllers to be installed and all wiring to be made good as there are cables everywhere.		Software Setting2 hours 22 minutes
08/01/2026RM0101718840PR1 9QRReactive - Locker - Royal MailRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox

Door Locks		Carried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test x 3

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Both fans guards in place

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Cell 38 lock was dry, replacement of new lock testing working ok now, printer working ok nowFan

RBG version No

Proximity Sensor

Software Setting

PING Test		58 minutes
08/01/2026RM000074INC-8834 - P2021932E14 7AEReactive - Locker - Royal Mail - Paper ChangeCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting21 minutes
08/01/2026RM000110INC-9101 - P2021932TW3 1AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting12 minutes
08/01/2026RM000130INC-9235 - P2021932TW17 9AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting12 minutes
08/01/2026RM010230INC-9248 - P2021932N12 0PDReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting13 minutes
08/01/2026RM000002INC-9213 - P2021932W13 0LEReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo poor quality prints reportedSoftware Setting15 minutes
08/01/2026RM0104729158CW8 3EUReactive - Locker - Royal Mail - Paper ChangeRow replacement printer working ok.

Sell 12 and 15 doors adjusted to be re-enabled.Parcel, in cell 15, on gray padlock,		Software Setting20 minutes
08/01/2026RM0105468829CW7 3BSReactive - Locker - Royal Mail - Paper ChangeRoll replacement printer working okSoftware Setting

None		18 minutes
07/01/2026RM0106708740ST17 0APReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rollsroll replacement.



Printer working ok		Software Setting5 minutes
07/01/2026RM0105148956BA9 9RPReactive - Locker - Royal MailRestocked Paper Rolls

CAT 7 Ethernet Cable		Carried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test x 3

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - Fan and Heater Test

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		On arrival locker was back online. Contractor in car wash had turned power off in plant room where locker is wired too to carry out work on.car wash. Replaced Ethernet cable and paper roll. Carried Out MCP checks carried out X 3 print tests. RM numbers missing from canopy. Side plate missing from inside MonoblockFan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 10 minutes
07/01/2026RM0100869154WV13 3QEReactive - Locker - Royal Mail - Paper ChangeRoll replacement printer working okSoftware Setting18 minutes
07/01/2026RM0103908779WV14 8RFReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Roll replac.\nEment printer working okSoftware Setting12 minutes
07/01/2026RM0000628599Ne129aaReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsBattery already in cell 1.

Printer roll replaced and 3 test prints done		Software Setting8 minutes
07/01/2026RM0101209224DY10 3YTReactive - Locker - Royal Mail - Paper ChangePrinter Spacer Rings 28mm - RentoxRoll replacement printer working o kSoftware Setting19 minutes
07/01/2026RM0107679243B64 7ebReactive - Locker - Royal MailDoor Locks4 and 51 locks cables dryed out after water ingress.



Cell 4 lock replacement.



Printer working ok. Also parcel in cell 51 taken into shop.		Software Setting51 minutes
07/01/2026RM0000299169B76 7ABReactive - Locker - Royal Mail - Paper ChangeRoll printer working ok nowSoftware Setting20 minutes
07/01/2026RM0000778845B70 7RHReactive - Locker - Royal Mail - Paper ChangeThe printer is new and it is not on the correct bracket redox.

It's been previously secured down just with it cable ties in the wrong position.

I've moved it forward and try to secure it better with magnets , so it works ok		Software Setting23 minutes
07/01/2026RM0106178741B71 3AHReactive - Locker - Royal Mail - Paper ChangeRoll replacement printer working okay

Adjustments to door three and eight		Software Setting19 minutes
07/01/2026RM0105888742B43 7JUReactive - Locker - Royal Mail - Paper ChangeRoll replacement printer working okSoftware Setting19 minutes
07/01/2026RM0101609202B23 5SBReactive - Locker - Royal MailReplacement of lock, new lock cable and new stack controller.

All working now, Tested 10 times.		Software Setting1 hours 59 minutes
07/01/2026RM000192INC-8872 - P2021932SG18 8AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting8 minutes
07/01/2026RM010286INC-8683 - P2021932HP27 9JYReactive - Locker - Royal MailInstallation of 2 x new bollardsSoftware Setting40 minutes
07/01/2026RM010286INC-8743 - P2021721HP27 9JYReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo. Adjusted cell doors x4 as instructions. Reported to RMSoftware Setting11 minutes
07/01/2026RM010046INC-9135 - P2021932NN14 1GYReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting8 minutes
07/01/2026RM010037INC-8850 - P2021932KT2 5NZReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting31 minutes
07/01/2026RM010682INC-9043 - P2021932CM13 2HUReactive - Locker - Royal MailNo connection so had to factory reset router.

Gained access after numerous attempts to reset system and backed up firmware. Tried to back up router but to no avail. Contacted support and liased with ME. After continuous efforts in trying to gain connection, it was decided that a new router will need to be installed.		Software Setting3 hours 43 minutes
07/01/2026RM000121INC-9203 - P2021932PO12 3ABReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting12 minutes
07/01/2026RM0103829136B26 3PQReactive - Locker - Royal Mail - Paper ChangeRoll replacement printerSoftware Setting14 minutes
07/01/2026RM0002079197B93 0NJReactive - Locker - Royal Mail - Paper ChangeRoll replacement printer working okSoftware Setting15 minutes
07/01/2026RM0000328818B60 3BGReactive - Locker - Royal Mail - Paper ChangeRoll replacement.Software Setting26 minutes
07/01/2026RM000004INC-8888 - P2021932SW12 8AXReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting16 minutes
07/01/2026RM0000318852B97 6AAReactive - Locker - Royal Mail - Paper ChangeSoftware Setting10 minutes
07/01/2026RM000076INC-8842 - P2021932SW17 8PYReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo

Prints are heavily faded, request a new printer.		Software Setting13 minutes
07/01/2026RM0102278792B98 0SEReactive - Locker - Royal Mail - Paper ChangeRoll replacement printer working okaySoftware Setting14 minutes
07/01/2026RM000233INC-8450 - P2021721NN17 5ZZReactive - Locker - Royal MailReplaced paper roll. Adjusted door 27 , 48. Reported to Rm.Software Setting19 minutes
07/01/2026RM0001988874CV34 5WWReactive - Locker - Royal Mail - Paper ChangeRoll replacementSoftware Setting13 minutes
07/01/2026RM000233CT- RM000233NN17 5ZZReactive - Locker - Royal MailAlready done by anotherSoftware Setting6 minutes
07/01/2026RM010138INC-9156 - P2021932SL2 1JDReactive - Locker - Royal Mail - Paper ChangeOn arrival priter roll as a new roll ? 3 x test prints and reported to support Whats App with photoSoftware Setting12 minutes
07/01/2026RM0106209164CV31 3NTReactive - Locker - Royal Mail - Paper ChangeRoll replacement printer working okaySoftware Setting15 minutes
07/01/2026RM010049INC-8849 - P2021932GU15 3YNReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

CAT 7 Ethernet Cable		Cleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo installed new cat 7 cable and checked router settings as locker was down coming soon rebooted and tested with suportSoftware Setting33 minutes
07/01/2026RM0002289137CV6 5ABReactive - Locker - Royal Mail - Paper ChangeRoll replacement. Printer working okSoftware Setting24 minutes
07/01/2026RM000240INC-8811 - P2021721IP14 1AAReactive - Locker - Royal Mail - Paper ChangeCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting10 minutes
07/01/2026RM000255INC-9112 - P2021932IP1 1AAReactive - Locker - Royal Mail - Paper ChangeCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo.

Adjusted doors and locks to cell 12 & 34. Both now opening perfectly		Software Setting18 minutes
07/01/2026RM010177INC-9159 - P2021932GU12 5PPReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting16 minutes
07/01/2026RM0001408578CH44 5AAReactive - Locker - Royal Mail - Paper ChangeRoll replacement printer working okaySoftware Setting15 minutes
06/01/2026RM010470INC-8848 - P2021932ME10 4DNReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting10 minutes
06/01/2026RM0104818758S42 5RAReactive - Locker - Royal Mail - Paper ChangeRoll replacement printer working okSoftware Setting19 minutes
06/01/2026RM0103289195S12 2GEReactive - Locker - Royal Mail - Paper ChangeRoll replacement printer working okSoftware Setting24 minutes
06/01/2026RM0102818865S81 7BPReactive - Locker - Royal Mail - Paper ChangeRoll replacement printer working okaySoftware Setting22 minutes
06/01/2026RM010053INC-8822 - P2021721IG1 1RSReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting16 minutes
06/01/2026RM010059INC-8793 - P2021932CM5 9ARReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting12 hours 25 minutes
06/01/2026RM010090INC-8744 - P2021721ME15 6ATReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting12 minutes
06/01/2026RM010072INC-8736 - P2021721TN12 0QEReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo adjusted cell doors that were sticking,5,6,7,10,11,12,13,16,18. Reported to RmSoftware Setting17 minutes
06/01/2026RM010442INC-8783 - P2021721TN26 1APReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting10 minutes
06/01/2026RM0101128761S9 5HEReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsSoftware Setting14 minutes
06/01/2026RM0100828737S9 5EZReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll replacement printer working okaySoftware Setting11 minutes
06/01/2026RM000161INC-8851 - P2021932GU35 0HHReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo

Printer slightly faded and likely needs replacing.		Software Setting13 minutes
06/01/2026RM010439INC-8815 - P2021721CR6 9LAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting23 minutes
06/01/2026RM0102839138CF64 3NDReactive - Locker - Royal Mail - Paper ChangeReplaced Paper Roll from Locker Stock Carried out X 3 print tests Selected changed roll in Mint Battery and RGB controller already disconnected and Battery in Cell 1Software Setting15 minutes
06/01/2026RM000212INC-8781 - P2021721TN8 5AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting17 minutes
06/01/2026RM0100758508CF10 5NQReactive - Locker - Royal Mail - Paper ChangeCleared Paper Jam Carried out X 3 print tests Battery and RGB controller already disconnected and Battery in Cell 1Software Setting15 minutes
06/01/2026RM010309INC-8786 - P2021932RH17 7RFReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting15 minutes
06/01/2026RM0102718535CF62 9BEReactive - Locker - Royal MailRestocked Paper Rolls

Door Locks		Replaced faulty lock on cell 6 now closed Replaced Paper Roll Carried out X 3 print tests Selected changed roll in Mint Battery and RGB controller already disconnected and Battery in Cell 1Software Setting30 minutes
06/01/2026RM0103388899SA13 1LGReactive - Locker - Royal Mail - Paper ChangePrinter Spacer Rings 28mm - RentoxCleared Paper Jam Replaced X 2 missing washers carried Out X 3 print tests Selected changed roll in Mint Battery and RGB controller already disconnected and Battery in Cell 1Software Setting10 minutes
06/01/2026RM000174INC-8854 - P2021932CT1 1AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting10 minutes
06/01/2026RM0103008869SA6 5DEReactive - Locker - Royal Mail - Paper ChangeReplaced Paper Roll Carried out Print Tests X 3 Selected changed roll in Mint Battery and RGB controller already disconnected and Battery in Cell 1Software Setting10 minutes
06/01/2026RM0101088639WF15 7DSReactive - Locker - Royal MailRestocked Paper RollsPaper changed

Battery in cell 1		None10 minutes
06/01/2026RM0103148700SA5 7DEReactive - Locker - Royal Mail - Paper ChangeReplaced Paper Roll from Locker Stock Carried out X 3 printer tests Selected changed roll in Mint Battery and RGB controller already disconnected and Battery moved from cell 40 to cell 1Software Setting10 minutes
06/01/2026RM000036INC-8838 - P2021932BN27 1DQReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting17 minutes
06/01/2026RM0101338855BD19 4RAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll changed

Battery in cell 1		None6 minutes
06/01/2026RM0001868766SA15 2SNReactive - Locker - Royal MailRestocked Paper Rolls

Door Locks		Carried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test x 3

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - Fan and Heater Test

Mint - Both fans guards in place

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Replaced faulty lock to cell 45 Replaced Paper Roll Carried out X 3 Print Tests Selected changed roll in Mint Battery and RGB controller already disconnected and Battery in Cell 1Fan

Proximity Sensor

Software Setting

PING Test		25 minutes
06/01/2026RM0104078739Ne157qqReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsBattery in cell 1 already. Printer roll replaced and 3 teat prints doneSoftware Setting6 minutes
06/01/2026RM0106508856SA31 3BNReactive - Locker - Royal Mail - Paper ChangeReplaced Paper Roll from Locker Stock Carried out X 3 print tests Selected changed roll in Mint Battery and RGB controller already disconnected moved Battery from cell 40 to cell 1Software Setting15 minutes
06/01/2026RM0100948688WF1 2DXReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsBatt in cell 1

Roll changed

Printer wasn’t printing labels, reconnected cables and is now working		None6 minutes
06/01/2026RM010440INC-8756 - P2021721RM17 5QLReactive - Locker - Royal Mail - Paper ChangeCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting16 minutes
06/01/2026RM0000438649HX1 1AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll changed

Batt in cell 1		None8 minutes
06/01/2026RM0100838788BD4 0AHReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPrinter wasn’t printing labels, reconnected cables and is now working

Lock 71 hasn’t loaded and door won’t open from the MB

Batt in cell 1		None8 minutes
06/01/2026RM0103348668BD4 8ETReactive - Locker - Royal Mail - Paper ChangeCell 1 needs deactivating

Cleared jam, stripped printer down but blade not cutting. Needs new printer		None12 minutes
06/01/2026RM000156INC-8794 - P2021932BH17 0GHReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting12 minutes
06/01/2026RM010376INC-8823 - P2021721RM10 8YTReactive - Locker - Royal Mail - Paper ChangeCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting10 minutes
06/01/2026RM010191INC-8876 - P2021932BH8 8BSReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo move battery from cell 3 to cell 1Software Setting13 minutes
06/01/2026RM000071INC-8812 - P2021721IG11 7UJReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting12 minutes
05/01/2026RM0100798796KY12DYReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPaper roll changed



All working



Parcel in 46		Software Setting20 minutes
05/01/2026RM0100928650KY11PFReactive - Locker - Royal MailRestocked Paper RollsPrinter jammed , all clear now and working



Paper roll changed		Software Setting29 minutes
05/01/2026RM0101478663EH129JYReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPaper roll changed



All working		Software Setting20 minutes
05/01/2026RM0104228686EH51SAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPaper roll changed



Doors 3.16.18.61 not showing up .

Parcel in 16 .



Now all working .



Battery moved from 3 to 1 .		Software Setting31 minutes
05/01/2026RM0002488604EH329AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPrinter jammed , all clear and working now



Paper roll changed		Software Setting53 minutes
05/01/2026RM010098INC-8620 - P2021721IP20 9BPReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo. Replaced defective cat 6. Reported to RM.Software Setting54 minutes
05/01/2026RM0103918821ML119SPReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPaper roll changedSoftware Setting31 minutes
05/01/2026RM0102408628GL1 5JXReactive - Locker - Royal Mail - Paper ChangeReplaced Paper Roll from Locker Carried out X 3 Print Tests Selected changed roll in Mint Battery and RGB controller already disconnected and Battery in Cell 1Software Setting10 minutes
05/01/2026RM0101858693ML28HFReactive - Locker - Royal MailRestocked Paper RollsPaper roll change .



Printer was jammed		Software Setting24 minutes
05/01/2026RM010284INC-8866 - P2021932MK41 9EQReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting12 minutes
05/01/2026RM0002898839GL50 4BBReactive - Locker - Royal Mail - Paper ChangeReplaced Paper Roll Carried out X 3 Print Tests Selected changed roll in Mint Battery and RGB controller already disconnected and Battery in Cell 1Software Setting15 minutes
05/01/2026RM010569INC-8694 - P2021932RH1 2HRReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting20 minutes
05/01/2026RM000235INC-8564 - P2021721IP19 8AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting16 minutes
05/01/2026RM010379INC-8820 - P2021721MK4 4DDReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo.

Adjusted door to cell 71. Now opens perfectly		Software Setting24 minutes
05/01/2026RM010379INC-8820 - P2021721MK4 4DDReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo.

Adjusted door to cell 71. Now opens perfectly		Software Setting24 minutes
05/01/2026RM0100748871ML55DLReactive - Locker - Royal MailRestocked Paper RollsPaper roll changed at only had a quarter left .

Fault was printer jammed .



Now working		Software Setting32 minutes
05/01/2026RM0102698841LS4 2QDReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPaper roll changed.

Door 10 adjusted and is now operational. Battery in cell 2		None16 minutes
05/01/2026RM000245INC-8847 - P2021932MK11 3AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting12 minutes
05/01/2026RM0000908601LS12 2UAReactive - Locker - Royal Mail - Paper ChangePrinter flashing error lights and paper is not automatically feeding. Paper can manually feed and nothing is physically obstructing the paper. ME confirm replacement REXOD. printerNone23 minutes
05/01/2026RM000211INC-8514 - P2021721NN4 9DRReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo.

Backed up printer software as was not operational. Now in working order		Software Setting30 minutes
05/01/2026RM010036INC-8730 - P2021721KT17 1EQReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting12 minutes
05/01/2026RM0002378763G812QGReactive - Locker - Royal MailRestocked Paper RollsPaper roll changed



Locker door 93 jammed , had adjust door catch .		Software Setting31 minutes
05/01/2026RM0000958860LS10 3AYReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsFirst test print came out incorrect but the rest seem fine. Just a little faded but this is an old custom printer

Battery moved to cell 1		None15 minutes
05/01/2026RM010454INC-8607 - P2021721NN8 3GZReactive - Locker - Royal Mail - Paper ChangeCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting15 minutes
05/01/2026RM0001478734LS27 8TBReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rollsroll changed

Battery already in cell 1		None12 minutes
05/01/2026RM010046INC-8784 - P2021932NN14 1GYReactive - Locker - Royal Mail - Paper ChangeCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo

Adjusted lock to cell 41. Now opens perfectly		Software Setting33 minutes
05/01/2026RM0105948810OX4 4XRReactive - Locker - Royal Mail - Paper ChangeReplaced Paper Roll from locker. Carried Out X 3 Print Tests Selected changed roll in Mint Battery and RGB controller already disconnected and Battery in Cell 1Software Setting15 minutes
05/01/2026RM010138INC-8859 - P2021932SL2 1JDReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting12 minutes
05/01/2026RM010006INC-8727 - P2021721NN14 2WEReactive - Locker - Royal Mail - Paper ChangeCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting14 minutes
05/01/2026RM010447INC-8844 - P2021932SL6 0JUReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting12 minutes
05/01/2026RM0105958732OX5 2PEReactive - Locker - Royal Mail - Paper ChangeReplaced Paper Roll from Locker

Carried out X 3 Print Tests Selected changed roll in Mint Battery and RGB controller already disconnected and Battery in Cell 1		Software Setting15 minutes
05/01/2026RM000003INC-8569 - P2021721W3 8FXReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting34 minutes
05/01/2026RM0102328777PA75JNReactive - Locker - Royal MailRestocked Paper RollsPaper roll changedSoftware Setting15 minutes
05/01/2026RM010063INC-8726 - P2021721RG31 7SAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting17 minutes
05/01/2026RM0002038780OX16 4AAReactive - Locker - Royal Mail - Paper ChangeReplaced Paper Roll from locker.

Carried out X 3 Print Tests Battery and RGB controller already disconnected and Battery in Cell 1		Software Setting15 minutes
05/01/2026RM010637INC-8699 - P2021932CB23 6EYReactive - Locker - Royal Mail - Paper ChangeCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting11 minutes
05/01/2026RM010443INC-8703 - P2021932CB4 1RWReactive - Locker - Royal Mail - Paper ChangeCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo

Adjusted locks		Software Setting16 minutes
05/01/2026RM0001688785OX7 5SSReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsReplaced Paper carried Out X 3 Test prints battery and RGB controller already disconnected and Battery in Cell 1Software Setting15 minutes
05/01/2026RM010435INC-8534 - P2021721CB4 1DFReactive - Locker - Royal MailDoor LocksReplaced lock to cell 2 due to water ingress. Now opens perfectly.

Installed nee paper roll to printer		Software Setting25 minutes
05/01/2026RM010026INC-8655 - P2021721HA4 0HQReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting12 minutes
05/01/2026RM010007INC-8837 - P2021932RG22 4TWReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting13 minutes
05/01/2026RM0101108745BD6 1SYReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rollsroll changed

Battery moved from box 15 to box 1		None13 minutes
05/01/2026RM0000528853BD21 1QAReactive - Locker - Royal Mail - Paper ChangePaper jam cleared

Battery in cell 1		None16 minutes
04/01/2026RM0002968877Ne323aaReactive - Locker - Royal MailBattery in cell 1.

Printer roll replaced



3 test prints done.		Software Setting9 minutes
04/01/2026RM0105038748Sr67adReactive - Locker - Royal Mail - Paper ChangeBattery I'm cell 1. Paper changed and 3 tests printed.

Cells 12,29,33,35 all needed their doors adjusted.		Software Setting23 minutes
04/01/2026RM0102988621Sr23snReactive - Locker - Royal Mail - Paper ChangeBetter in cell 1. Cell 70 needed the door adjusting as it was sticking. Printer roll replaced and 3 test prints done.Software Setting22 minutes
04/01/2026RM0102198870Ne387npReactive - Locker - Royal Mail - Paper ChangeBattery already in cell 1.

Printer was jammed I did remove the paper jam all working OK. 2 test prints done		Software Setting9 minutes
04/01/2026RM0104568861Ne108raReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsBattery already in cell 1.

Changed paper in printer roll.

3 test prints done. Confirmed checks		Software Setting7 minutes
02/01/2026RM010144INC-8635 - P2021721PO22 9FBReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting12 minutes
02/01/2026RM010021INC-8765 - P2021932E6 6JFReactive - Locker - Royal MailLocker found to have now supply voltage walled around with manager for 45mins to find db reset braker but still no power as db. Had not power Sainsbury’s electrical team required to trace and rectify. Emergency opened all 7 stacks removed all parcels 23 and took to local depo as requested by supportSoftware Setting1 hours 57 minutes
02/01/2026RM010048INC-8723 - P2021721GU30 7TWReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting8 minutes
02/01/2026RM000268INC-8778 - P2021721GU22 7ZZReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo repaired cell4 and 8 now working correctlySoftware Setting14 minutes
02/01/2026RM000244INC-8577 - P2021721CO1 2GBReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting25 minutes
02/01/2026RM000020INC-8738 - P2021721TW15 1YAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting9 minutes
02/01/2026RM000002INC-8644 - P2021721W13 0LEReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsNew white roll custom printer spacer required as missing off locker Cleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting12 minutes
02/01/2026RM010051INC-8483 - P2021721CM2 5PAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting20 minutes
02/01/2026RM010234INC-8689 - P2021932CM1 2QLReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting19 minutes
02/01/2026RM010234INC-8339 - P2021721CM1 2QLReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting20 minutes
02/01/2026RM000272INC-5802 - P2021721CM3 5YAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo. All stack controllers were disabled. Traced fault to very loose connection on mono block. Re connected and informed RM.Software Setting1 hours 4 minutes
02/01/2026RM000006INC-8696 - P2021932SW16 1QAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting4 minutes
02/01/2026RM010068INC-8651 - P2021721SS6 7JQReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting15 minutes
02/01/2026RM010438INC-8717 - P2021721SW16 2RWReactive - Locker - Royal MailSoftware Setting11 minutes
02/01/2026RM010466INC-8704 - P2021932BN22 9PWReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting15 minutes
02/01/2026RM010517INC-8782 - P2021721BN23 7PWReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting28 minutes
02/01/2026RM010401INC-8553 P2021721TN6 1AFReactive - Locker - Royal MailSupport revoked ticket and told me to leave this job.Software Setting25 minutes
02/01/2026RM010401INC-8682 - P2021721TN6 1AFReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting15 minutes
02/01/2026RM010065INC-8690 - P2021932TN2 5QLReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting12 minutes
02/01/2026RM000094INC-8776 - P2021721SE4 2LUReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting12 minutes
02/01/2026RM010362INC-8698 - P2021932SS0 0DHReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo. Adjusted cells 12/16/17Software Setting20 minutes
12/12/2025RM010579S73 0TBReactive - Locker - Modern ExpoRe-enable cell 12 please and adjusted door.





set up battery and SW34 to get the leds working, very hard for the LEDS to stop on, constantly up and down the ladder to turn on leds, had to remove half of the roof as the 12 v cable to power the left had side of the locker was trapped under the canopy.



the 12v wire is now free, so i tested the ledsm the one above the monoblock is faulty, and need replacing.





Needs a new led under canopy,  2 man job to repair.  Sorry for taking so long the rain was very bad , all water mopped up.		Software Setting3 hours 20 minutes
12/12/2025RM000208INC-8022 - P2021721TN21 8PHReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting12 minutes
12/12/2025RM0100888241HU12 9EFReactive - Locker - Royal Mail - Paper ChangeRoll replacement.

Printer was jammed. Now un Jammed cleaned and working ok

Put battery in cell 1		Software Setting28 minutes
12/12/2025RM0002848078G328FAReactive - Locker - Royal MailPrinter not working . Reset printer and new paper roll.



Now working



RGB and battery disconnected.		Software Setting18 minutes
12/12/2025RM010018INC-8137 - P2021721W10 5AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo

Wrong screen format showing reported to RM. Waited for ME to reset		Software Setting1 hours 16 minutes
12/12/2025RM010087INC-7974 - P2021721TW18 3APReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting18 minutes
12/12/2025RM0002587990ML66AAReactive - Locker - Royal MailPaper change done .



All working		Software Setting13 minutes
12/12/2025RM010627OL3 7DDReactive - Locker - Modern ExpoDoor LocksMonoblock was jammed shut. Open the door below and pulled the door open (no real force required), adjusted the door and now freely opening. Replaced lock on box 12 as would not shut. Battery now in box 1 and RGB controller disconnected. Advised it was a a 2 man job as may have had to split the locker.None3 hours 20 minutes
12/12/2025RM0100748028ML55DLReactive - Locker - Royal MailPaper roll changed . All working



Other company leaving old paper rolls in monobloke .		Software Setting37 minutes
12/12/2025RM000093INC-8020 - P2021721KT8 2JWReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting12 minutes
12/12/2025RM0102178030HU7 0AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll replacement.

Printer working okay		Software Setting17 minutes
12/12/2025RM000130INC-7988 - P2021721TW17 9AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting12 minutes
12/12/2025RM0103968016ML42LBReactive - Locker - Royal Mail - Paper ChangePaper change complete all workingSoftware Setting18 minutes
12/12/2025RM0103918002Ml11 9SPReactive - Locker - Royal Mail - Paper ChangePrinter was jammed and blade was down .

All clean now and working		Software Setting31 minutes
12/12/2025RM000144INC-7915 - P2021721N7 9HHReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting11 minutes
12/12/2025RM0103947998BS49 4NRReactive - Locker - Royal Mail - Paper ChangeReplaced Paper Roll

Carried out X 3 Print Tests

Selected changed roll in Mint		Software Setting15 minutes
12/12/2025RM000091INC-8003 - P2021721TN13 1AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting12 minutes
12/12/2025RM0002648278YO25 9GGReactive - Locker - Royal Mail - Paper ChangeRoll replacement.

Printer Jammed unjammed and cleaned. All working ok now.

Adjustments on doors

39 , 12, 20 , re-enable, .		Software Setting25 minutes
12/12/2025RM000012INC-8034 - P2021721E3 2EPReactive - Locker - Royal Mail - Paper ChangeCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo.

Adjusted cell 22. Now opens perfectly		Software Setting17 minutes
12/12/2025RM0106128105GL3 3HGReactive - Locker - Royal MailRestocked Paper RollsReplaced Paper roll from van stock as no spares in locker

Carried X 3 Print Tests

Selected changed roll in Mint		Software Setting15 minutes
12/12/2025RM0100998006HU10 6AWReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Roll replacement.

Printer Jammed.

Un Jammed cleaned all working ok.

Put battery in cell 1.

Very difficult to open door latch on Monoblock

Monoblock door latch adjustment all working nice now.		Software Setting43 minutes
12/12/2025RM010416INC-7970 - P2021721W6 9NTReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting15 minutes
12/12/2025RM010029INC-8059 - P2021721SE14 5QFReactive - Locker - Royal Mail - Paper ChangeCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting13 minutes
12/12/2025RM000094INC-8135 - P2021721SE4 2LUReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting14 minutes
12/12/2025RM0104347936GL7 1YGReactive - Locker - Royal Mail - Paper ChangeReplaced Paper Roll from locker

Carried out X 4 Print tests

Selected changed roll in Mint		Software Setting20 minutes
12/12/2025RM000138SW14 8JBReactive - Locker - Modern ExpoTest power to nvr ok. Reported qr codes for cameras and nvr to RM. Replaced paper rollSoftware Setting46 minutes
12/12/2025RM000036INC-8029 - P2021721BN27 1DQReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting18 minutes
12/12/2025RM0000607795GL20 8GTReactive - Locker - Royal MailRestocked Paper Rolls

HDMI Lead		Screen was off due to a faulty HDMI Lead. Replaced HDMI lead.Replaced low paper Roll

Removed Battery and placed in Cell 1 Disconnected RGB controller .Carried out X 4 Print Tests Selected changed roll in Mint		Software Setting45 minutes
12/12/2025RM000078INC-8108 - P2021721HA0 2ESReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting10 minutes
12/12/2025RM010338INC-8141 - P2021721SS1 1PLReactive - Locker - Royal Mail - Paper ChangeCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting13 minutes
12/12/2025RM000145INC-7975 - P2021721NW9 6LDReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting17 minutes
12/12/2025RM000080INC-8134 - P2021721CB8 8JJReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting12 minutes
12/12/2025RM010230INC-7865 - P2021721N12 0PDReactive - Locker - Royal MailReplaced paper roll. Tested reader all okSoftware Setting12 minutes
12/12/2025RM000014INC-7962 - P2021721N12 8JQReactive - Locker - Royal MailEmegency entry. Found mint controller disconnected. Re connected controller. Replaced paper roll. Re enabled all cells via RM.Software Setting49 minutes
12/12/2025RM000152INC-7982 - P2021721BN16 3HQReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting35 minutes
12/12/2025RM000152INC-7982 - P2021721BN16 3HQReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting35 minutes
12/12/2025RM010012INC-8144 - P2021721RM17 6QFReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting11 minutes
12/12/2025RM000238INC-8145 - P2021721RM17 5QBReactive - Locker - Royal Mail - Paper ChangePrinter Spacer Rings 28mm - RentoxCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo

Installed new spacers		Software Setting10 minutes
12/12/2025RM010144INC-8023 - P2021721PO22 9FBReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting15 minutes
12/12/2025RM0000587215TR1 1AAReactive - Locker - Royal Mail - Paper ChangeReplaced Paper Roll

Removed Battery and placed in Cell 1 RGB controller disconnected Carried X 3 Print tests Selected changed roll in Mint		Software Setting20 minutes
12/11/2025RM0103216658NE6 4SNReactive Call Out - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Roll replacement. Printer working okSoftware Setting18 minutes
12/11/2025RM0103326631NE31 2BWReactive Call Out - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Roll replacement printer working okSoftware Setting22 minutes
12/11/2025RM000296NE32 3AAReactive Call Out - Modern ExpoRestocked Paper RollsLights are damaged on stacks 1,2,6,7, all fixed working now , many screws on the roof were damaged and crossed threaded.

Replaced, now.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		2 hours 24 minutes
12/11/2025RM0103296650NE10 8SRReactive Call Out - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Roll replacement.

Had yo wait for postman to collect parcels.

And adjustments on doors 4, 7, 30,		Software Setting33 minutes
12/11/2025RM0101166664RH16 1DGReactive Call Out - Royal MailRestocked Paper RollsInstalled 2x new rolls.

1x to printer

1x to monoblock

Also rectified issue with cell 12. Now operating correctly.		Software Setting16 minutes
12/11/2025RM0102056656SR5 1JBReactive Call Out - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Roll replacement. This one did make a bit of grinding noise and was jammed but seems to be working okay nowSoftware Setting23 minutes
12/11/2025RM0102466647DH2 1TJReactive Call Out - Royal MailRestocked Paper RollsRoll replacement, and un Jammed cleaned printer, all working now.Software Setting24 minutes
12/11/2025RM0101616706BN26 6UEReactive Call Out - Royal MailRestocked Paper RollsInstaled 2x new rolls

1x to printer

1x to monoblock

I also had to make adjustments to locks 3 & 6. Both now open perfectly		Software Setting18 minutes
12/11/2025RM0103016667DH2 1TJReactive Call Out - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Printer Jammed, cleaned un Jammed. Working again.Software Setting22 minutes
12/11/2025RM0100045509DL1 5JGReactive Call Out - Royal MailDoor lip and internal tray straightened as much as I can.



A few doors adjustment s 8,16,45 and 50		Software Setting49 minutes
12/11/2025RM0000366622BN27 1DQReactive Call Out - Royal Mail - Paper ChangeRestocked Paper RollsReplaced 2x rolls.

1x to printer

1x to monoblock		Software Setting12 minutes
12/11/2025RM010064INC-6672 - P2021599SG5 1PUReactive Call Out - Royal MailReplaced empty paper roll. Replaced spacers. Adjusted door 67 as requested.Software Setting28 minutes
12/11/2025RM010064INC-6672 - P2021599SG5 1PUReactive Call Out - Royal MailReplaced empty paper roll.Software Setting18 minutes
12/11/2025RM010066INC-6644 - P2021599SG2 7DUReactive Call Out - Royal MailReplaced empty paper roll. Adjuster door 54. Moved parcel into another cell. Replaced spacers.Software Setting26 minutes
12/11/2025RM0002176630HU7 0AAReactive Call Out - Royal Mail - Paper ChangeRestocked Paper RollsRoll replacement, all working okSoftware Setting20 minutes
12/11/2025RM010066INC-6644 - P2021599SG2 7DUReactive Call Out - Royal MailReplaced empty printer roll and replaced temp spacer for newSoftware Setting14 minutes
12/11/2025RM0100606655HU1 1UUReactive Call Out - Royal MailRestocked Paper RollsPrinter re stocked. Working okSoftware Setting16 minutes
12/11/2025RM0000536531HU13 9TAReactive Call Out - Royal MailRestocked Paper Rolls

Printer Spacer Rings STD - Rentox		Printer Jammed as it was not secured on the bracket correctlySoftware Setting29 minutes
12/09/2025RM010303INC -3064Ne10 9arReactive Call Out - Royal MailCAT 7 Ethernet CablePrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		All compartments working ok.



Printer re aligned.

Cable ties cut.

New cat seven cable.

Check compartment twelve no parcel inside.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		44 minutes
12/09/2025RM010379MK4 4DDReactive Call Out - Modern ExpoPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Cells 41 & 55 now open and close perfectly.

Cell 33 no icon and doesn't function

Cell 37 no icon and doesn't function

Cell 43 Grey icon and doesn't function

Cell 61 Green icon and doesn't function

They all work when plugged into other port of the stack controller

Cells 33, 43 & 61 have been left unplugged as when in their own ports open automatically.

3x new stack controllers to be installed to stacks 4, 5 & 6

Adjusted levels of locker

Rectified issue with locks and catches

Repaired faulty diffuser to LED strip

Changed lighting settings to Sunrise Sunset as was ALWAYS ON		Software Setting2 hours 16 minutes
12/09/2025RM000062INC -3057Ne12 9aaReactive Call Out - Royal MailTemp - Printer Spacer Rings - RentoxPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Printer cleaned unblocked cleaned and working again.



Router settings updated.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 31 minutes
12/09/2025RM000256INC -Ne61 1aaReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Wired main's cable and provisioned locker.



Cut cable ties.



Updated router to

RUTX R 00.07.16.3



Updated router settings.

Updated printer .



The site had 3 rolls of paper.



Wired mains cable.

New cat 7



Box 45 hinge is slightly bent.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		4 hours 42 minutes
12/09/2025RM010108INC -3062WF15 7DSReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Carried out all MCP Checks		Shopkeeper states the screen was off for a morning but locker came back on. Customers are complaining that they can’t separate the labels from the backing. I agree, this is difficult. Router setting updated from backup.Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		54 minutes
12/09/2025RM010054INC -2771TS1 1SUReactive Call Out - Royal MailTemp - Printer Spacer Rings - RentoxPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Printer firmware updated and cleared paper jam. New roll installed.



Router settings updated from backup.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		44 minutes
12/09/2025RM000201INC-350BN2 7JQReactive Call Out - Royal MailCAT 7 Ethernet CablePrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Checked for damage include graffiti

Carried out all MCP Checks		fan missing inside cover, moved usb from screen to different port on mint, scanner now working, checked voltage to screen 12dc confirmed 11 screen still won’t power on, checked with new HDMI lead no different, new screen requiredSoftware Setting1 hours
12/09/2025RM010292INC -?DL3 0RPReactive Call Out - Royal MailCAT 7 Ethernet CablePrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Router incorrectly wired. GPS cable was in a mobile connection and Mobile cable in the GPS connection. Ping was over 400ms before correcting the wiring.



Router firmware updated from file. Router settings updated from backup.



Printer firmware updated.



Locker now online.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 35 minutes
12/09/2025RM000152BN16 3HQReactive Call Out - Modern ExpoRentox PrinterPrinter - REXOD - has Spacers installedreplaced rendox printer, this only needed spacers to resolve the issue of this locker in my opinionSoftware Setting39 minutes
12/08/2025RM000103INC -1326BS3 3NRReactive Call Out - Royal MailPrinter - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Screen was working along with printer on arrival.

Carried Out checks

LED lighting not working 12v to controller. Disconnected Photocell still showing offline possible RGB faulty		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		13 hours 40 minutes
12/08/2025RM010129INC -1992DN4 0NXReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Router settings and firmware updated.



Ethernet cable between router and PC not fully inserted.



Locker now online.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 15 minutes
12/08/2025RM000220INC -1741BS4 3DZReactive Call Out - Royal MailRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Gained access through roof.

Rebooted locker updated

Carried Out checks

Locker back online		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		2 hours 50 minutes
12/08/2025RM000144INC -1772N7 9HHReactive Call Out - Royal MailRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Replaced paper , installed all latest software.None40 minutes
12/07/2025RM000156BH17 0GHReactive Call OutDB9 lead

Door Locks		Printed Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Ensured all Cells are active (not Greyed Out)

Battery Test

Others		Removed power meter from usb



Installed bespoke carbon fire printer spacers



This lock was beeping on arrive paper jam



Upload new firmware		Fan

RBG version No

Software Setting		55 minutes
12/06/2025RM010016CB7 6ALReactive Call OutDB9 leadPrinter collar in correct placement

Printed Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Others		Checked LED connection in mono block , found cable not connectedFan

Software Setting		59 minutes
11/12/2025RM010080INC-8000 - P2021721NW9 6GHReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting12 minutes
11/12/2025RM000123INC-7914 - P2021721N22 7TUReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting12 minutes
11/12/2025RM010020INC-8128 - P2021721E4 8STReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer. Printer will not update locally or remotely , new printer required.Software Setting45 minutes
11/12/2025RM0102918013DN04 8EpReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll replacement.

Printer working ok.



Box replacement enable.

22, 25, 51 and 93



Adjust on Column s 7, 8, and 9, to get doors open		Software Setting59 minutes
11/12/2025RM000011INC-8015 - P2021721E17 3AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting11 minutes
11/12/2025RM0102818130S81 7BPReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll replacement, printer working okSoftware Setting37 minutes
11/12/2025RM010470INC-8033 - P2021721ME10 4DNReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting10 minutes
11/12/2025RM010414INC-7972 - P2021721HP13 7EXReactive - Locker - Royal Mail - Paper ChangeCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting10 minutes
11/12/2025RM010530Inc ?NG9 2rXReactive - Locker - Royal MailRestocked Paper Rolls

Door Locks		Carried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test x 3

Router - Setting are correct

Mint - Fan and Heater Test

Mint - Both fans guards in place

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Box 2 and 5, water ingress, replacement of 2 new locks, blow and sucked out water from cables.



Roof has about 6 cross threads scews and some missing, column 1 is not square 1 screw won't go in, oall others holes tapped up.		Fan

Proximity Sensor

Software Setting

PING Test		1 hours 47 minutes
11/12/2025RM010418INC-8132 - P2021721GU35 0AWReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting14 minutes
11/12/2025RM010049INC-7987 - P2021721GU15 3YNReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting17 minutes
11/12/2025RM000245INC-8026 - P2021721MK11 3AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Cleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo.

Adjusted cell 12. Now opens perfectly

Installed new spacers		Software Setting15 minutes
11/12/2025RM000045INC-8129 - P2021721GU14 6DGReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting15 minutes
11/12/2025RM010047INC-7872 - P2021721NN12 6DHReactive - Locker - Royal Mail - Paper ChangeCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo.

Fault with cutting mechanism.

New printer is required		Software Setting22 minutes
11/12/2025RM000221INC-8139 - P2021721GU51 3BQReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting16 minutes
11/12/2025RM0101068140LE18 1DFReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll replacement.

Printer working ok.		Software Setting17 minutes
11/12/2025RM000069INC-8027 - P2021721GU9 7LQReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting13 minutes
11/12/2025RM0104577991Le2 6GEReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll replacement.

Battery google put in cell and s w thirty four unplugged.

Printer working ok		Software Setting20 minutes
11/12/2025RM010284INC-7930 - P2021721MK41 9EQReactive - Locker - Royal Mail - Paper ChangeCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo.

Printer was loose and wasn't aligned.

Now repaired it prints perfectly		Software Setting11 minutes
11/12/2025RM010284INC-7930 - P2021721MK41 9EQReactive - Locker - Royal Mail - Paper ChangeCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo.

Printer was loose and wasn't aligned.

Now repaired it prints perfectly		Software Setting11 minutes
11/12/2025RM010071INC-7925 - P2021721GU34 1SSReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting16 minutes
11/12/2025RM010117INC-8092 - P2021721SG1 4AEReactive - Locker - Royal MailPrinter Spacer Rings 28mm - RentoxCarried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test x 3

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Emergency entry into locker

Reconnected controllers that had been wrongly disconnected.

Restocked printer

Installed new spacers.

Carried out full MCP		Software Setting1 hours 6 minutes
11/12/2025RM010066INC-8124 - P2021721SG2 7DUReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting11 minutes
11/12/2025RM0102327966Pa75JNReactive - Locker - Royal MailPaper change complete .



Locker 59 door showing not working , all working now and got a parcel inside it .



Been reported		Software Setting37 minutes
11/12/2025RM0001978041G332NNReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsAll working and job completeSoftware Setting20 minutes
11/12/2025RM010024INC-7969 - P2021721HA0 1PFReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting9 minutes
11/10/2025RM010285INC -4922S75 3JRReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Checked for damage include graffiti		New Scanner and USB scanner cable fitted and working ok.







I had to adjust many doors on Column 2, 3, 4, especially the top and bottom doors. 



After adjustment of the feet some doors at the top and bottom would still catch and not open. 





Column 1 has adjustable feet left and right hand side at the front of the locker.



Column 2 has adjustable feet left and right hand side at the front of the locker. 





Column 3 and 4 must be joined as 1 column it has adjustable feet left hand side of column 3 and 1  adjustable feet right hand side of column 4.





Column 5, 6 and 7 must be joined as 1 column it has adjustable feet left hand side of column 5 and 1 adjustable feet right hand side of column 7. 



( column 5 is the monoblock )





Column 8 has adjustable feet left and right hand side at the front of the locker.



Column 9 has adjustable feet left and right hand side at the front of the locker.





Picture  ( ? ) is the monoblock, it could not get this to line up with column 4 the feet were not even touching the ground when i adjusted it.





so the heaviest locker 5 the monoblock is attached to column 6 and 7 has only 2 feet to hold them up, 





i the end i spoke to Tim and i asked him to disable a lot of doors as i could not resolve the door issue.





i was on site at 17.42 and completed the scanner at 19.35.



i feel as though i could of made a hiccup on the doors as it was very late, very dark and cold, so i wont put my time down for that. sorry.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 53 minutes
11/10/2025RM010019INC -4852N21 3RSReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Cleared paper jam.Software Setting30 minutes
11/10/2025RM000016INC -4898N1 7EDReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Cleared paper jam. Cleaned wheel.Software Setting35 minutes
11/10/2025RM000119INC -4911NW7 4SRReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Checked printer operation. Printed 5x test labels all okSoftware Setting30 minutes
11/09/2025RM000053HU13 9TAReactive Call Out - Modern ExpoTemp - Printer Spacer Rings - RentoxPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Stack controller all working again.

Dan sorted things out at his end 2 parcels removed which I will send tomorrow at delivery office.

All boxes working now.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 24 minutes
11/09/2025RM010121INC -2748Dn4 01bgReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Printer paper restocked.



Printer out of alignment and jammed cleaned and ready working again.



Router settings updated.

Cat seven cable installed.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 22 minutes
11/09/2025RM010129INC -2778DN4 0NXReactive Call Out - Royal MailRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Locker was offline gained access through the roof.

Checked router and printer settings, all OK.

New paper installed.



2 spare rolls.



Needs a new power cable.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 25 minutes
11/09/2025RM010285S64 9RSReactive Call Out - Modern ExpoCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox

Door Locks		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Roouter settings updated.



Printer firmware updated to .703



Cut cable tie to rj45.



Installation of cat 7 cable.



Added spacers to misalignment of printing.



Readjusted alignment of box 12.

Fitted New lock for box 12.



Adjusted locker footings.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		2 hours 37 minutes
11/09/2025RM010372INC - CommisioningEN4 8RNReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Met electrician on site to locate fault. Found that the RCBO supplying the locker had been incorrectly installed. Locker has never been on and once RCBO was switched on it always tripped the whole forecourt.

Installed new Cat7

Upgraded firmware

Backed up router

Upgraded printer software

Added spacers

Liased with Richard Walker and carried out full commission to locker.

Adjusted levels of locker as doors were not opening.

Rectified issues with locks.

Changed lighting settings to Sunrise- Sunset as the were in ALWAYS ON mode.		Software Setting4 hours 3 minutes
11/09/2025RM010372INC - CommisioningEN4 8RNReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Met electrician on site to locate fault. Found that the RCBO supplying the locker had been incorrectly installed. Locker has never been on and once RCBO was switched on it always tripped the whole forecourt.

Installed new Cat7

Upgraded firmware

Backed up router

Upgraded printer software

Added spacers

Liased with Richard Walker and carried out full commission to locker.

Adjusted levels of locker as doors were not opening.

Rectified issues with locks.

Changed lighting settings to Sunrise- Sunset as the were in ALWAYS ON mode.		Software Setting4 hours 3 minutes
11/09/2025RM010278INC -3047S75 3JRReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		New cat 7 and print spacer.



Update printer yo .703.

Update router settings.



Change default sim 1 to Vodafone only in sim 1, sim 2 was diabled. Do not use EE sim card.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		2 hours 23 minutes
11/09/2025RM010262BN21 3BZReactive Call Out - Modern ExpoPrinter - Printed Label TestLocker requires new Ajax nrv as will not power up have check lead and test on a know working supply I been sent a camera for this job not a replacement Ajax NRV revisit requiredSoftware Setting51 minutes
11/09/2025RM000079INC - 2744BN21 1AAReactive Call Out - Royal MailCAT 7 Ethernet CablePrinter - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Restocked paper x 2 roll and carried out MCP locker now fully operationalSoftware Setting34 minutes
11/08/2025RM010200S2 2BJReactive Call Out - Modern ExpoPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Door 29 reconnected to controller and tested multiple times.Fan

RBG version No

Proximity Sensor

Software Setting		45 minutes
11/08/2025RM000155INC -1981NG10 1AAReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Locker settings checks

Printer firmware updated		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		43 minutes
11/08/2025RM000207INC -1782B93 0NJReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Router settings and firmware updatedFan

RBG version No

Proximity Sensor

Software Setting

PING Test		55 minutes
11/08/2025RM000159INC -1793B11 2DYReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Reseated printer as not in correct position.Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 25 minutes
11/08/2025RM010198INC -1737WV14 9DPReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out Full MCP Checks		Locker screen was off. Roof access required.



Router settings and firmware updated.



Locker now online		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		4 hours 10 minutes
11/07/2025RM000072RM3 8YNReactive Call OutPrinter collar in correct placement

Printed Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Ensured all Cells are active (not Greyed Out)

Battery Test

Others		Disconnected power meter from mintFan

RBG version No

Proximity Sensor

Software Setting		18 minutes
11/07/2025RM010028CR6 9DYReactive Call OutDB9 leadPrinted Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Ensured all Cells are active (not Greyed Out)

Battery Test

Others		Updated print firmware with laptop and disconnected power meter for usbFan

RBG version No

Software Setting		29 minutes
11/07/2025RM000023RM13 9TDReactive Call OutDB9 leadPrinter collar in correct placement

Printed Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Ensured all Cells are active (not Greyed Out)

Battery Test

Others		Disconnecred power meter as instructed by Amrit.Fan

RBG version No

Proximity Sensor

Software Setting		15 minutes
11/07/2025RM000099SE28 0AWReactive Call OutDB9 leadPrinted Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Ensured all Cells are active (not Greyed Out)

Battery Test

Others		Removed power meter for usbFan

RBG version No

Software Setting		16 minutes
10/12/2025RM010761CT - WICK5352N17 0QUReactive - Locker - Royal MailInstalled new Labels but advised by CT not to install BollardsSoftware Setting50 minutes
10/12/2025RM0000327775B60 3BGReactive - Locker - Royal MailRoll replacement.

Printer working ok.		Software Setting16 minutes
10/12/2025RM0100938131CV6 1DRReactive - Locker - Royal Mail - Paper ChangePrinter Jammed.

Cleaned and unjammed.

All working ok



barcode scanner plastic covering broken /missing .		Software Setting22 minutes
10/12/2025RM000170INC-7999 - P2021721CT11 7RAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting13 minutes
10/12/2025RM000170INC-7900 - P2021721CT11 7RAReactive - Locker - Royal MailRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Restocked printer and monoblock.

Installed new spacers.

Placed battery in cell 1		Software Setting13 minutes
10/12/2025RM010706CT- 2380272ME11 5ARReactive - Locker - Royal MailAttended site to install bollard found the other bollards had been knocked over buy a car install 1 x bollard and will return to install the other three when we can deliveryNone1 hours 8 minutes
10/12/2025RM010062INC-8036 - P2021721GU7 1NGReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting9 minutes
10/12/2025RM000070INC-8001 - P2021721KT17 1AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting1 hours 7 minutes
10/12/2025RM010440RM17 5QLReactive - Locker - Modern ExpoThis is a 5 column locker so no lock 75. Adjusted cells 3,5,6 as instructed by Dan M.Software Setting25 minutes
10/12/2025RM000161INC-7986 - P2021721GU35 0HHReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting53 minutes
10/12/2025RM000268INC-7968 - P2021721GU22 7ZZReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo battery and rgb already removed battery in cell oneSoftware Setting20 minutes
10/12/2025RM010036INC-7952 - P2021721KT17 1EQReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo rgb and battery removed alreadySoftware Setting18 minutes
10/11/2025RM010487INC6023G717EPReactive Call Out - Royal MailSIM cards taken away with meNone2 hours 40 minutes
10/11/2025RM010213INC-6333 - P2021599nullReactive Call Out - Royal MailCarried out full MCP. Found cat 7 cable on router very loose , re connected correctly. Found power lead to MINT not connected correctly in main wago connector. Re terminated cable and testedSoftware Setting57 minutes
10/11/2025RM010286INC-6336 - P2021599nullReactive Call Out - Royal MailCarried out full MCP. Un jammed old paper roll , installed new as supplied. Two bollards have been completely smash out of fixings. Concrete post required.Software Setting34 minutes
10/11/2025RM010016INC-6010 - P2021599CB7 6ALReactive Call Out - Royal MailReplaced cat 7 lead. Carried out full back up.Software Setting58 minutes
10/10/2025RM000155INC -NG10 1AAReactive Call Out - Royal MailRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Software Updated

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Printer cleaned and un Jammed twice. Still not cutting paper.

ME already informed.



Need a cat 7 cable I have no stock.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 5 minutes
10/10/2025RM010355INC -4228TS21 4ASReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Check screen and connections all fine. Screen was working ok on arrival. Printer bracket loose and nuts now tightened. Doors adjusted and re-enabled. New Ethernet cable installed between router and PC. URGENT- bollards required at this site.Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 20 minutes
10/10/2025RM010355INC -4228TS21 4ASReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Check screen and connections all fine. Screen was working ok on arrival. Printer bracket loose and nuts now tightened. Doors adjusted and re-enabled. New Ethernet cable installed between router and PC. URGENT- bollards required at this site.Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 13 minutes
10/10/2025RM000173INC - 4225BN12 4NPReactive Call Out - Royal MailTemp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test		Clear paper Jam restocked locker fully operationalSoftware Setting12 minutes
10/10/2025RM010115INC - 4205RG41 5ARReactive Call Out - Royal MailRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test		Restocked paper from van stock.

1x to printer

1x to monoblock		Software Setting12 minutes
10/10/2025RM010049INC - 4194GU15 3YNReactive Call Out - Royal MailRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test		Restocked paper levels, 1x in the monoblock and 1x in the printerSoftware Setting13 minutes
10/10/2025RM010332INC -4234NE31 2BWReactive Call Out - Royal MailTemp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Check clear of any Debris, damage or Moisture		Printer out of paper. Roll replaced. Vinyls removed from the shelter as they have the wrong number (RM010361 is wrong). Parcel without a label placed in cell 4. Sticking doors adjusted and re-enabled. MCP checks completed.Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 20 minutes
10/10/2025RM010050INC - 4859GU21 2QTReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Repaired faulty diffuser to LED strip

Printer in working order		Software Setting29 minutes
10/10/2025RM010116INC - 4075RH16 1DGReactive Call Out - Royal MailTemp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Roll had completely run out Carried out MCP and restock mint and printer. Main power was not switched on locker was on battery switched on mains power and checked charger voltage all good and battery was 10v dc but now on chargeSoftware Setting24 minutes
10/10/2025RM010309INC - 4188RH17 7RFReactive Call Out - Royal MailTemp - Printer Spacer Rings - RentoxPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test		Clear paper jam removed all old rolls and restocked printer with new easy peel paper and mintSoftware Setting

None		19 minutes
10/10/2025RM010037INC - 4885KT2 5NZReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated		Unblocked paper jam.

Rectified issue with cutter.

Continuous fault with cutting mechanism.

New printer required.		Software Setting23 minutes
10/10/2025RM010295INC -4209NE6 5NRReactive Call Out - Royal MailCAT 7 Ethernet CablePrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Router was still connected to the internet on arrival. Speed test good. Replaced Ethernet cable from router to the PC but there was already a new one installed. RM were able to connect to the locker but have requested ME to investigate the issue with dropping LAN port. ME unresponsive to RM request to look at the locker. Anant advised to leave site and has taken the locker offline until ME have completed checks.Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		2 hours 9 minutes
10/10/2025RM010025INC - 4222UB8 1QWReactive Call Out - Royal MailRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test		Unblocked paper jam

Restocked paper to printer and paper to monoblock		Software Setting34 minutes
10/10/2025RM000036INC - 4246BN27 1DQReactive Call Out - Royal MailRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test		Cleared paper jam.Fan

RBG version No

Proximity Sensor

Software Setting

PING Test

None		10 minutes
10/10/2025RM010085INC - 4050TN39 3LRReactive Call Out - Royal MailRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated		Cleared paper jamNone13 minutes
10/10/2025RM010402INC -4861NE4 9SZReactive Call Out - Royal MailTemp - Printer Spacer Rings - RentoxPrinter - REXOD - has Spacers installedThe printer bracket was not properly secured cause misalignment and paper jam. Nuts tightened and jam cleared. Printer is now working.None24 minutes
10/09/2025RM010299NG17 4JWReactive Call Out - Modern ExpoPrinter - Software Updated

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Could not resolve the issue with the network spent many hours trying with tech support and Dan, The technician who was working in poland.Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		13 hours 51 minutes
10/09/2025RM010106INC -Le18 1dfReactive Call Out - Royal MailRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Package in box 11 , resent via Tim's email.Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 14 minutes
10/09/2025RM010093Cv6 1dnReactive Call Out - Modern ExpoPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Updated router settings.



Printer update.



2 paper rolls.



Cut cable tie to rj45.



Fitted new ip ajax camera.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 15 minutes
10/09/2025RM010174INC -2745Cv5 8HPReactive Call Out - Royal MailRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Printer was jammed and not cutting the paper, All fixed now and unjammed printing correctly.Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 11 minutes
10/09/2025RM000031INC -2773B97 6AAReactive Call Out - Royal MailTemp - Printer Spacer Rings - RentoxPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Printer is working again.

Spacers added.



Cut cable tie to rj 45.

Router settings updated.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		47 minutes
10/09/2025RM010236INC -B63 3uaReactive Call Out - Royal MailRGB Controller SW:34Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Printer Jammed.



New RGB controller fitted and working now.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 27 minutes
10/09/2025RM010377W7 3QJReactive Call Out - Modern ExpoPrinter - Printed Label Test

Mint - RGB Controller Test		palarity incorrect on canopy lighting wired up correctly lights now working ****no parts used****Software Setting1 hours 5 minutes
10/09/2025RM000040INC -2793WV11 3DXReactive Call Out - Royal MailRestocked Paper RollsPrinter - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Paper re, stocked.

Printer was Jammed and prints fadden, need needs Printer.



1 Bollard is bent broken weld and needs replacing.



Sticker was removed from front.



Columns box opening sequence was out of order, now working correctly.

Cable tie cut from rj45.

Router settings updated.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		2 hours 50 minutes
10/07/2025RM010026HA4 0HGReactive Call OutDB9 leadPrinted Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Ensured all Cells are active (not Greyed Out)

Battery Test

Others		Removed power meter from USB and updated printer software firmwareFan

RBG version No

Software Setting		28 minutes
10/07/2025RM000119NW7 4SLReactive Call OutBattery (9979-561-01)Printed Test Label

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Ensured all Cells are active (not Greyed Out)

Battery Test

Others		Removed usb for power meter. We had an issue with the screen not being in the correct orientation and the touch screen not working but resolved with DimaSoftware Setting1 hours 7 minutes
10/07/2025RM010045WD25 9JSReactive Call OutRestocked Paper RollsPrinter collar in correct placement

Printed Test Label

Others		Replaced paper roll on printer. Disconnecred power meter as instructed by Amrit.None25 minutes
10/07/2025RM000098WD18 8FQReactive Call OutDB9 lead

RGB Controller SW:34

Restocked Paper Rolls		Printer collar in correct placement

Printed Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Ensured all Cells are active (not Greyed Out)

Battery Test

Others		Disconnected photocell still in line and re connected LEDs correctly. Disconnected power meter from Mint as instructed. There is no post office logo on screenFan

RBG version No

Power Meter

Proximity Sensor

Software Setting		1 hours 18 minutes
10/07/2025RM010066SG2 7DUReactive Call OutOthersInstallation of RM number stickersNone10 minutes
10/07/2025RM010022HA3 0JAReactive Call OutDB9 lead

Restocked Paper Rolls		Printer collar in correct placement

Printed Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Ensured all Cells are active (not Greyed Out)

Battery Test

Others		Placed new roll on printer as paper lowFan

RBG version No

Power Meter

Software Setting		17 minutes
10/07/2025RM000078HA0 2ESReactive Call OutDB9 leadPrinter collar in correct placement

Printed Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Ensured all Cells are active (not Greyed Out)

Battery Test

Others		Patel in cell 33 but not registered on the mint. Install team to attend and re level I spent 45mins trying to to level out but the back feet need adjusting.None1 hours 20 minutes
10/06/2025RM000001Reactive Call OutDB9 lead

RGB Controller SW:34		Printer collar in correct placement

Printed Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides		Fan

Power Meter

Software Setting		1 hours 10 minutes
09/12/2025RM0104967910B65 0HGReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Roll replacement.

Printer Jammed, cleaned and unjammed all working good.		Software Setting24 minutes
09/12/2025RM0102598035WS4 1ATReactive - Locker - Royal MailRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Roll replacement.

Printer working all good.		Software Setting16 minutes
09/12/2025RM010645INC-7729 - P2021721SG18 0NAReactive - Locker - Royal MailDoor LocksRemoved defective lock. Dried out lock connection full of water. Installed new lockSoftware Setting29 minutes
09/12/2025RM0103907977WV14 8RFReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll replacement.

All working ok.

Smell of electricity burn in locker check out with Dan, All OK.		Software Setting24 minutes
09/12/2025RM0002038043OX16 4AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsReplaced Paper Roll

Carried X 3 Print Tests

Selected changed roll in Mint

Battery and RGB Controller already removed and left in Cell 1		Software Setting20 minutes
09/12/2025RM0105958044OX5 2PEReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsReplaced Paper Roll

Carried X 3 Print Tests

Selected changed roll in Mint

Battery and RGB controller already disconnected and Battery in Cell 1		Software Setting20 minutes
09/12/2025RM0103957995WV4 5NEReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Roll replacement. Printer badly jammed.

Un Jammed and cleaned. All working ok		Software Setting26 minutes
09/12/2025RM0100057973Kidderminster Sainsbury'sReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Roll replacement.



Printer was not secured down ,

Now secured and working ok		Software Setting18 minutes
09/12/2025RM0000318024B97 6AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll replacement. Printer Jammed as it was end of the roll.

Cleaned un Jammed working ok.

Checked sw34 unplugged and battery in cell 1.		Software Setting22 minutes
09/12/2025RM0105947623OX4 4XRReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsReplaced empty paper Roll

Carried out X 3 Print Tests

Selected changed roll in Mint

Battery and RGB already been removed		Software Setting15 minutes
09/12/2025RM0100787460OX1 2BNReactive - Locker - Royal Mail - Paper ChangeCleared Paper Jam

Replaced Paper Roll

Carried out X 3 print tests

Selected changed roll in Mint

Battery and SW34 had Already been removed. Battery in Cell 1		Software Setting30 minutes
09/12/2025RM0100787136OX1 2BNReactive - Locker - Royal MailAdjusted door 10 & 20 as not opening.

Now opening

Told Support that are parcels in lockers.		Software Setting35 minutes
09/12/2025RM0001487121OX10 9WAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared Paper Jam

Replaced Paper

Carried X 3 Print Tests

Selected changed roll in Mint		Software Setting25 minutes
09/10/2025RM000190INC -4013LE10 3ENReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Restarted router checked settings.



New cat 7.

Cut cable ties





Un Jammed Printer.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		13 hours 13 minutes
09/10/2025RM000077INC -4888B70 7rhReactive Call Out - Royal MailPrinter - Paper roll not under 25%

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Custom printr. I've un Jammed and cleaned it

Then try to feed the roll in 3 times just gets Jammed, now grinding.		Software Setting30 minutes
09/10/2025RM010160INC -4018B23 5SBReactive Call Out - Royal MailTemp - Printer Spacer Rings - RentoxPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Printer un Jammed and cleaned working again.Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		36 minutes
09/10/2025RM010071INC - 4016GU34 1SSReactive Call Out - Royal MailTemp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test		Cleared paper Jam restocked 2 rolls of paper one on printer one in the mintSoftware Setting

None		12 minutes
09/10/2025RM010120INC -3757DY10 3YTReactive Call Out - Royal MailTemp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Printer Jammed due to paper rolls not secured by the end bracket.



Printer cleaned un Jammed and working again.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		44 minutes
09/10/2025RM010005INC -3762DY11 6XPReactive Call Out - Royal MailRestocked Paper RollsPrinter - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Printer blocked with sellotape from previous visit. Not me.



Replenish paper. Printer working ok now.



Needs cat 7 cable , next visit.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		39 minutes
09/10/2025RM010023INC - 4198TW12 1AWReactive Call Out - Royal MailRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test		Cleared paper jam re flashed fireware printer only worked with new single side peel . Tested with fan MarshSoftware Setting1 hours 11 minutes
09/10/2025RM010363?INC -Dy14 8bqReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Firmware Updated

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Locker online..



1 central gutter missing on Monoblock.



Cat 7 installed

Sorry I thought I had got the ping and rssi, but its not on my photos.



Needs the cable holders that secure the 240v cable to the wall.

Not sure how to do time sheet.

We'd 8th.

Onsite 20.59

Offside 22.26



Onsite 9th 06.57 am

Offside 13.12 pm		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		Invalid time format
09/10/2025RM000066INC -3623TA6 3XXReactive Call Out - Royal MailRestocked Paper RollsPrinter - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Upgraded Locker to dual Sim

Before Upgrade RSSI -47 Ping 119

After Upgrade RSSI -49 Ping 47

Replacement Aerial not required.

Carried Out MCP checks.

Required assistance from Level 3		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		2 hours
09/10/2025RM000234INC - 4864CO11 1ABReactive Call Out - Royal MailLocker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint ScreenRemoved jammed parcel in cell 34 and placed in cell 7Software Setting16 minutes
09/10/2025RM010081INC -3372 - P2021100KY1 3HSReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Replaced 2 printer rolls



Printer was empty and had the label stuck in between the 2 black plates.

Had to strip printer down and clear the label and stick glue out.

All working now and printer is back online .		Software Setting18 minutes
09/10/2025RM000009INC - 3624SW8 4FAReactive Call Out - Royal MailCAT 7 Ethernet CableCarried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Installed rut956 duel sim with 2 SIM cards locker had multiple issues with mint software resolved with modern expo including a printer issue locker now fully operationalFan

RBG version No

Proximity Sensor

Software Setting

PING Test		3 hours 14 minutes
09/10/2025RM 010450ME7 4NAReactive Call Out - Modern ExpoRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Checked operation of cell 29. Made adjustments to cell and tested. Cell 37 also required adjusting. Both cells require re enabling.Software Setting25 minutes
09/10/2025RM010200INC - 3261 -P2021100EH12 9HUReactive Call Out - Royal MailCAT 7 Ethernet CablePrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clears bracket with no contact

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Software Setting40 minutes
09/10/2025RM000238INC - 4064RM17 5QBReactive Call Out - Royal MailTemp - Printer Spacer Rings - RentoxPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Unblocked paper jam

Installed spacers

Upgraded printer software

No.inside fan guard		Software Setting42 minutes
09/10/2025RM000174INC -4243CT1 1AAReactive Call Out - Royal MailRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Found printer not fixed to bracket so hanging on cables. Refixed printer and tested. Internal fan grill missingSoftware Setting31 minutes
09/10/2025RM010012INC - 4187RM17 6QFReactive Call Out - Royal MailRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test		Installed new paper roll to printer and one spare to monoblock. Both from van stock.Software Setting24 minutes
09/10/2025RMINC - 4233KT17 1EQReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Paper was completely outSoftware Setting33 minutes
09/10/2025RM010048INC-4216GU30 7TWReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test		Printer was jamed because the cutting blade was only cutting half way through when label printing from mint. Rebooted locker printer then printed fine so was software issue not a printer issueNone15 minutes
09/09/2025RM010067INC -2711Sk2 6LSReactive Call Out - Royal MailTemp - Printer Spacer Rings - RentoxPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Mono block had probably been kicked very hard and UnLodged the printer because it was not screwed down.

Also printer was Jammed.



The relay connection to the PC is unstable.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 31 minutes
09/09/2025RM000181Sk4 2hqReactive Call Out - Modern ExpoRGB Controller SW:34

Temp - Printer Spacer Rings - Rentox		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Rssi -47

Ping 30

Installed rgb controller.



Updated router settings.



Updated printer to .703.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		13 minutes
09/09/2025RM010036KT17 1EQReactive Call Out - Modern ExpoPrinter - Software Updated

Printer - Printed Label Test

Carried out all MCP Checks		Tested stack and stack control opened all doors no problem. The trim around the monoblock door was not fitted in the corner correctly. Fitted correctly and closed Mono block door Check with RM Supports that both locks where engaged and showing as closed. ***Did not need to install #ID15 Stack controller so know spare in stock****Software Setting27 minutes
09/09/2025RM010145INC -2800Sk5 7nzReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Put in new cat 7 cable.



Upon battery check the pc went off, either faulty battery, or has not been charged enough.

Needs further battery checks.



When the monoblock was opened firstly it was extremely hot with an electrical burning smell. It seem as the the heater was not set correctly.



Settings: Temperature and Humidity

•

TEMP FAN: STOP=26, START= 29

•

HUN FAN: STOP=55, START= 65

•

TEMP HEAT: START=8, STOP=12



Now the heater is resolved and working correctly.



Printer paper realignment with spacers.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 30 minutes
09/09/2025RM010296CM18 7JBReactive Call Out - Modern ExpoRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Both fans guards in place

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Interconnecting cable from stack 4 to stack 5 controller was disconnected. Reconnected and enabled all cells in stack 5.

Replaced faulty cable from stack controller to cell 40. This is now in working order.

Changed setting for lighting as was ALWAYS ON. Now on Sunrise to Sunset mode.

Printer not printing out test print.

Upgraded software to printer

Added paper roll to printer		Software Setting1 hours 28 minutes
09/09/2025RM010163INC -2747SK5 7AEReactive Call Out - Royal MailRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Updated new router settings.



Removed cable tie from rj45 cable.

1 new paper on printer and 2 spare.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		44 minutes
09/09/2025RM000180INC -2787M12 6AAReactive Call Out - Royal MailLocker - Checked for damage include graffitiStickers removed from the right hand side of the mono block, Whilst removing sticker, it pulled the Clear vinyl off around the monoblock so needs to be re-vinyled.

The right hand end panel was covered in graffiti, the graffiti has been cleaned off but has stained the with Royal mail text, needs new vinyl replacement.



All bollards are now fixed and secured.		Software Setting2 hours 4 minutes
09/09/2025RM010036INC - 2740KT17 1EQReactive Call Out - Royal MailCAT 7 Ethernet Cable

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Sim is wrong slots changed to be bt/ee slot 1 and vodaphone slot 2 installed bk up file to rutx50 locker fully operationSoftware Setting45 minutes
09/09/2025RM00183INC -2679PR6 0UUReactive Call Out - Royal MailCAT 7 Ethernet CablePrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Barcode scanner is working as perfectly.



Printer will not cut the paper. Stripped and cleaned but still not cutting.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 11 minutes
09/09/2025RM000137INC -2753M41 9AAReactive Call Out - Royal MailRestocked Paper RollsPrinter - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Cable tie removed from rj45 cable.

New router settings uploaded.



Replenished paper to printer.

The power cable to the router 12v connection is very unstable you only have to slightly touch it and the machine goes off or restarts.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 11 minutes
09/09/2025RM000004INC - 2796SW12 8AXReactive Call Out - Royal MailCAT 7 Ethernet Cable

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Restocked paper carried out full MCP locker is fully operationalSoftware Setting25 minutes
09/09/2025RM010171INC -2794PR1 9QRReactive Call Out - Royal MailCAT 7 Ethernet CablePrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Arrived on site, 2 men to install upgraded antenna. This locker already has the upgraded antenna. Ping and RSSI is good. The router would not initially allow connection to laptop, when I moved the router the locker booted up. Updated settings from backup. Possible power cable issue but cannot recreate the problem. Locker is now online. Replace Ethernet cable from the router to PCSoftware Setting1 hours 24 minutes
09/09/2025RM000093INC - 2769KT8 2JWReactive Call Out - Royal MailCAT 7 Ethernet Cable

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Side panel missing from mono blockSoftware Setting30 minutes
09/08/2025RM000232INC -1768CO10 2GTReactive Call Out - Royal MailTemp - Printer Spacer Rings - RentoxPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out Full MCP Checks		Locker off line. Carried out emergency entry. Checked connections to mint. Found loose connection on main connector. Repaired connection , carried out MCP. Postman took parcels from cells 38/42. Still showing as busy but empty.None1 hours 9 minutes
09/07/2025RM000086HA8 7AGReactive Call OutDB9 lead

RGB Controller SW:34		Printer collar in correct placement

Printed Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Ensured all Cells are active (not Greyed Out)

Battery Test

Others		Led no working found cable 104 to be faulty and shorting out also campopy LEDs shoring out revisit with a 2 man to access roof and also will need a new junction box and end terminals also disconnected the power meterFan

RBG version No

Power Meter

Software Setting		3 hours 26 minutes
09/07/2025RM000071IG11 7UJReactive Call OutDB9 leadPrinter collar in correct placement

Printed Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Ensured all Cells are active (not Greyed Out)

Battery Test		Fan

RBG version No

Power Meter

Proximity Sensor

Software Setting		40 minutes
09/07/2025RM000005SW12 8AXReactive Call OutOthersOn arrival lockers was dead screen blank and barcode reader no working revise with 2 man crew required to access lockNone13 minutes
09/07/2025RM000010E15 2AAReactive Call OutOthersCalled to site to replace Bar code reader. Another contractor working on locker with Hubert from modern expo. Hubert told me to write on sheet met on site NFA requiredNone13 minutes
09/06/2025RM010071GU34 1SSReactive Call OutDB9 lead

RGB Controller SW:34		Printed Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Ensured all Cells are active (not Greyed Out)

Battery Test

Others		- clear paper jam and realigned printer now working correctlyFan

RBG version No

Power Meter

Software Setting		43 minutes
09/06/2025RM010062GU7 1NGReactive Call OutDB9 lead

Rentox Printer		Printed Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Ensured all Cells are active (not Greyed Out)

Battery Test		Fan

RBG version No

Power Meter

Software Setting		38 minutes
09/06/2025RM000161GU35 0FRReactive Call OutDB9 lead

RGB Controller SW:34		Printer collar in correct placement

Printed Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Ensured all Cells are active (not Greyed Out)

Battery Test

Others		Reconnected the led leds in correct order canopy leds now working, - Confirmed cell 20 and 27 now operationalFan

RBG version No

Software Setting		2 hours 24 minutes
09/06/2025RM000005SW15 6BWReactive Call OutRGB Controller SW:34RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Ensured all Cells are active (not Greyed Out)

Battery Test		Fan

RBG version No

Power Meter		29 minutes
09/06/2025RM000006SW16 9PQReactive Call OutDB9 leadPrinter collar in correct placement

Printed Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Ensured all Cells are active (not Greyed Out)

Others		***New Fan Required ***Fan

RBG version No

Software Setting		2 hours 6 minutes
08/12/2025RM000041INC-7848 - P2021721HP22 5ZZReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting8 minutes
08/12/2025RM010048INC- 7647 - P2021721GU30 7TWReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and retested but the printer gear is broken in the feed in area new printer required videos sent to support restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll. Printer left switched off battery already in cell 1 and grab unpluggedSoftware Setting30 minutes
08/12/2025RM000212INC-7612 - P2021721TN8 5AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Cleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo.

Installed new spacers		Software Setting14 minutes
08/12/2025RM000089L37 7AAReactive - Locker - Modern ExpoRoof access required on the locker. Replaced power supply on the locker as the PC was not working and wanted to check it wasn’t lack of power from the power supply. Checked voltage to the power cable for the PC and all connections removed from the PC but still would not power up. Replaced rivnut on the roof of the locker as it was spinning. The bolt had been cut off by a someone else previously. Told by Dan Marsh that an engineer had also been to the locker and deduced the PC needed replacing.None2 hours 14 minutes
08/12/2025RM000038INC-7527 - P2021721PO33 1BHReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo also removed wires for rgb controller and placed battery in cell 1 and updated printer software and rebooted lockerSoftware Setting34 minutes
08/10/2025RM010214INC -3037DY1 2BNReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Installed new power cable to the router 12v connection.

Cut cable ties.

Installation of new cat 7.



One bollard had been completely removed and put to the side, the other bollard had was loose both need re installing, the fixings to install these bollard are not substantial enough the car park is too tight, hence they will always get knocked down.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 8 minutes
08/10/2025RM010327ST6 5QHReactive Call Out - Modern ExpoCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Cell 81 door adjustment done, working ok now.

Cat 7 cable installed.

Cable ties cut		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		44 minutes
08/10/2025RM010075INC -4879CF10 5NQReactive Call Out - Royal MailRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Cleared Paper Jam

LED Lights now working

Fitted Spacers to Rexod printer		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		40 minutes
08/10/2025RM010378INC -4873WA4 6RNReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Cat 7 installed.

Cable ties cut.

Printer unjammed, cleaned and working again.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 12 minutes
08/10/2025RM010341INC -4862CF14 5EAReactive Call Out - Royal MailRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Cleared Paper Jam

Restocked paper

Test prints

MCP not carried out

Power cable to Printer is faulty		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		40 minutes
08/10/2025RM010175INC - 4059E16 2AUReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Fault with printer. Upgraded software but still issue with mechanism.

New printer is req5		Software Setting40 minutes
08/10/2025RM000151INC -4200L36 6AAReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%		Printer was Jammed.



Now unjammed working ok now.		None22 minutes
08/10/2025RM010300INC -3763SA6 5DEReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Cleared Paper Jam and fitted spacers correctlyFan

RBG version No

Proximity Sensor

Software Setting

PING Test		30 minutes
08/10/2025RM010184INC -4857BL5 2ArReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%		3 Yellow up bollards have removed from this site.



Paper rol replenished.

All working ok now.		Software Setting23 minutes
08/10/2025RM000213INC -4232Sk8 1byReactive Call Out - Royal MailTemp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test		Printer roll replacement, printer was jammEd.

Un Jammed and cleaned working ok now.



2 rolls left as the paper in there looked damp.		None42 minutes
08/10/2025RM010455CT14 6AHReactive Call Out - Modern ExpoMonoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Adjusted the stay on cell 15.Software Setting22 minutes
08/10/2025RM010253INC -4195WF15 7LTReactive Call Out - Royal MailTemp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test		Re stocked paper.

New roll on printer.

Removed stickers from Monoblock.		Software Setting25 minutes
08/09/2025RM010186INC - 2767RM15 6NHReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Installed new Cat7

Backed up router

Installed spacers

Restocked 3x rolls

Cell 54 showing no icon. Was disconnected from stack controller. Now connected andworking.

Repaired 2x diffuser for LED strips		Software Setting1 hours 2 minutes
08/09/2025RM010040INC - 2766DA1 4HWReactive Call Out - Royal MailCAT 7 Ethernet Cable

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Unblocked paper jam

Rectified issue with cutter

Installed spacers

Installed new Cat7

Backed up router		Software Setting1 hours 10 minutes
08/09/2025RM010040INC - 2766DA1 4HWReactive Call Out - Royal MailCAT 7 Ethernet Cable

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Unblocked paper jam

Rectified issue with cutter

Installed spacers

Installed new Cat7

Backed up router		Software Setting1 hours 7 minutes
08/09/2025RM010048INC -2790GU30 7TWReactive Call Out - Royal MailRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Fan guard still missing off insideSoftware Setting30 minutes
08/09/2025RM000162INC - 2761BR1 3QHReactive Call Out - Royal MailCAT 7 Ethernet Cable

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Unblocked paper jam

Installed new Cat7

Backed up router

Updated printer firmware

Faulty cable between cell 12 and stack controller. Tests undertaken and new cable is required.

Fault with print test label.		Software Setting1 hours 46 minutes
08/09/2025RM000170INC - 2749CT11 7RAReactive Call Out - Royal MailCAT 7 Ethernet Cable

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Updated printer software and restocked paper x 4Software Setting1 hours 6 minutes
08/09/2025RM000017INC - 2772SE21 8SGReactive Call Out - Royal MailCAT 7 Ethernet Cable

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Installed new cat7

Replaced paper rolls

Followed single sim procedure and all ok		Software Setting53 minutes
08/09/2025RM010038INC -2516RM16 6YJReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Unblocked paper jam

Rectified issue with cutter

Installed spacers

Installed new cat7

Replaced lock to cell 24

Adjusted levels as other doors out

Updated firmware

Backed up router		Software Setting1 hours 49 minutes
08/09/2025RM000177INC - 2503SE17 3AAReactive Call Out - Royal MailCAT 7 Ethernet Cable

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Ublocked paper jam

Rectified issue with cutter

Replaced paper rolls x2

Installed new cat7

Upgraded firmware

Backed up router		Software Setting54 minutes
08/08/2025RM010123INC -1778WF13 4RHReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out Full MCP Checks		Router settings amended.



Cat6 cable between router and PC installed.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		3 hours 18 minutes
08/08/2025RMINC -WF1 2DXReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out Full MCP Checks		Printer stripped and cleaned

Barcode working as expected.



Printer needs the spacer washers. Temp fixed with a cable tie.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 26 minutes
08/08/2025RM000128INC - 1765ME8 0QNReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out Full MCP Checks		Unblocked jam to the printer.

Fan not functioning as it should and this issue has been escalated.		None1 hours 47 minutes
08/08/2025RM000215INC -1736DH8 7RUReactive Call Out - Royal MailRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out Full MCP Checks		Router power cable was loose, now firmly inserted. Router settings updated. Router firmware updated.

Ethernet cable to the PC not full inserted. Now fully inserted.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 10 minutes
08/08/2025RM010211SR4 6NDReactive Call Out - Modern ExpoDoor LocksPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out Full MCP Checks		RM010211 doors 58 and 93 repaired.



Replaced cables on door 58 and 93

Replaced stack controllers ID 16 and 19



Door 50 will not full open even with roof access. The door mechanism triggers and the door will open about 20mm but it is completely jammed.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 41 minutes
08/08/2025RM010211INC -1738SR4 6NDReactive Call Out - Royal MailStack Controllers

Door Locks		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out Full MCP Checks		RM010211



No access to the router on arrival. Factory reset was required. All settings input and confirmed with Uthi.



Router firmware updated.

Locker now online.



Door 58 and 93 repaired as instructed by ME



Door 50 is completely jammed. Mechanism operates and slightly releases but will not open. ME informed.



Printer firmware updated.

Barcode scanner tested		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		3 hours 15 minutes
08/08/2025RM000212INC - 1733TN8 5AAReactive Call Out - Royal MailTemp - Printer Spacer Rings - RentoxPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out Full MCP Checks		Unblocked paper jam.

Added another spacer.		None56 minutes
08/08/2025RM000021INC - 1601KT22 7AEReactive Call Out - Royal MailTemp - Printer Spacer Rings - RentoxPrinter - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Ublocked paper jam to printer.

Added spacers		None1 hours 3 minutes
08/08/2025RM010026INC -1746HA4 0HQReactive Call Out - Royal MailTemp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out Full MCP Checks		Removed paper jam, reset printer blade. Installation of latest software.None42 minutes
08/07/2025RM000048CM23 3ALReactive Call OutDB9 lead

Restocked Paper Rolls		Printer collar in correct placement

Printed Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Ensured all Cells are active (not Greyed Out)		Fan

RBG version No

Power Meter

Proximity Sensor

Software Setting		24 minutes
07/12/2025RM010393?LE2 6TSReactive - Locker - Royal MailRestocked Paper RollsCan you re enable. Cell 2.



Installed usb for sw34,

Tested leds all ok except a buzzing from the speaker, only when leds are on. Listen to the video.

And the leds came on flashed for 2 seconds then went off.



Then after 5 minutes they stayed on for about 10 minutes and went off, not sure if this has anything to do with you disabling the leds.



Sw34 disconnected both side and usb both side, battery back cell 1.



Roll replacement, working ok with prints.



Block closed.		Software Setting45 minutes
07/12/2025RM0103377773PE1 5NGReactive - Locker - Royal MailRestocked Paper RollsCan you re enable. Cell 7 and 23.



Door adjustment on cell 7 and 8.



A tiny screw had come off the serated cutter which was loose , i found it clanging around in the printer, seured it back on tightening the other one too.



Printer Jammed and cleaned and unjammed. All working fine.		Software Setting33 minutes
07/12/2025RM0102217575NG24 3TAReactive - Locker - Royal MailDoor LocksI did not open monoblock.

Can you re enable.

1, 4, 31, 83.



Ive adjustment box 4. And 83.



Box 31 and 32. Fitted new locks. Water was all around the cables. I noticed looking above there was light coming through in-between column 3 and 4 , there is no gutter.



Ive duck tapped the roof up, hopefully keep the water out as its very blustery here.



Need new red gutter, Column 3 is red , column 4 is the start. of the canopy.		Software Setting1 hours 9 minutes
07/12/2025RM0100827654S9 5EZReactive - Locker - Royal MailAll graffiti cleaned of.Software Setting23 minutes
07/11/2025RM000269DA15 8LGReactive Call Out - Modern ExpoReplaced lock on door 92. Adjusted doors 12 and 93.Software Setting44 minutes
07/11/2025RM010489BR1 3RLReactive Call Out - Modern ExpoFound dry joint on LED strip. Repaired fault and testedSoftware Setting40 minutes
07/10/2025RM000085RM15 5DUReactive Call Out - Modern ExpoRestocked Paper RollsPrinter - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Metal bezel paper guide missing from printer. Unable to spare. New printer and tray required. RGB controller usb lead is missing.Software Setting31 minutes
07/10/2025RM000102INC -3622BS6 5DDReactive Call Out - Royal MailCAT 7 Ethernet Cable

Restocked Paper Rolls		Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Changed over Sims in router now a dual sim.

Router Back Up fille completed.

Replaced CAT 6 Cable

MCP checks carried out		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test

None		2 hours
07/10/2025RM010066INC -4054SG2 7DUReactive Call Out - Royal MailTemp - Printer Spacer Rings - RentoxPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Unblocked paper jam

Installed spacers

Repaired faulty diffuser

No fan guards in or out		Software Setting40 minutes
07/10/2025RM000002INC - 3965W13 0LEReactive Call Out - Royal MailCAT 7 Ethernet Cable

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Printer completely out of paper restocked locker fully operationalSoftware Setting34 minutes
07/10/2025RM000003INC - 3952W3 8FXReactive Call Out - Royal MailCAT 7 Ethernet CablePrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Printer Jammed because spacers incorrectly positioned cleared jam. Locker now working correctlySoftware Setting31 minutes
07/10/2025RM010105INC -4023RM2 5AAReactive Call Out - Royal MailTemp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Found paper at end of roll. Replaced paper. Found RGB controller faulty. New updated controller required SW34. Ping reading very high. Internal fan grill missingSoftware Setting33 minutes
07/10/2025RM 010053INC -4009IG1 1RSReactive Call Out - Royal MailTemp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Cleared paper jam. Replaced paper and installed spacers.Software Setting25 minutes
07/10/2025RM000005INC - 3789SW15 6BWReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		On arrival locker was online carried out MCP all in working order router is 956 single sim if this locker has network issue my be worth add the 2nd simSoftware Setting22 minutes
07/10/2025RM000210INC -3754NN5 5JYReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Adjusted levels as doors not opening correctly. All issues rectified

Unblocked printer		Software Setting45 minutes
07/10/2025RM000161INC - 4193GU35 0HHReactive Call Out - Royal MailRestocked Paper RollsPrinter - Paper roll not under 25%On arrive the printer was operational and the paper was no where near 25% see picture changed roll anyway printer operationalSoftware Setting

None		16 minutes
07/08/2025RM000010INC - 1764E15 2AAReactive Call Out - Royal MailTemp - Printer Spacer Rings - RentoxPrinter - Printed Label Test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Replaced HDMI to screen from mint.

Unblocked paper jam.

Added spacers

Repaired LED diffuser for strip light.		None1 hours 20 minutes
07/08/2025RM000043INC -1740HX1 1AAReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out Full MCP Checks		Router was unresponsive on arrival. Settings checked and firmware updated. Rebooted and locker not online.



Printer firmware updated.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		40 minutes
07/08/2025RM010071GU34 1SSReactive Call Out - Modern ExpoRentox PrinterPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted		Replaced defective rexod printer. Updated software. Printed test labelNone42 minutes
07/08/2025RM000071INC - 1616IG11 7UJReactive Call Out - Royal MailRestocked Paper RollsPrinter - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out Full MCP Checks		Paper roll empty. Installed new roll and restockedNone1 hours 5 minutes
07/08/2025RM010126INC -1739SK8 5NWReactive Call Out - Royal MailRentox PrinterPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out Full MCP Checks		Printer replaced with new - firmware updated on the printer.



Router setting checked and firmware updated.



Black USB cable for power meter removed.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 35 minutes
07/08/2025RM010007INC -1561RG22 4TWReactive Call Out - Royal MailRestocked Paper RollsPrinter - Paper roll not under 25%

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out Full MCP Checks		Replaced printer paper. Tried to upgrade software to printer but not response. Reported to modern expo. Carried out test , printer still not operational. New custom printer required.Software Setting1 hours 50 minutes
07/08/2025RM010097INC - 1725RM1 3RLReactive Call Out - Royal MailTemp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out Full MCP Checks		System now updated and scanner working.

Spacers installed to printer.

Unblocked jam to printer.

Repaired LED strip light diffuser		None2 hours
07/08/2025RM000221INC -1620GU51 3BQReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out Full MCP Checks		Carried out emergency entry. Installation of new firmware. Locker screen is stating “coming soon”None40 minutes
07/08/2025RM000089INC -1761L37 7AAReactive Call Out - Royal MailRestocked Paper RollsPrinter - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out Full MCP Checks		Roof access required. Screen locked up on arrival.



Router settings changed. Router firmware updated. Poor signal area.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 40 minutes
07/08/2025RM010131INC -1597CH42 9JGReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out Full MCP Checks		Change Ethernet cable to Cat6



Fan guard missing		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours
07/08/2025RM000026INC - 1763DA7 4BSReactive Call Out - Royal MailRestocked Paper RollsPrinter - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Unblocked jam with paper roll on printer.

Installed new roll		None1 hours 48 minutes
07/08/2025RM010049INC -1591GU15 3YNReactive Call Out - Royal MailTemp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out Full MCP Checks		Carried out emergency entry. Replaced paper roll , installed spacers , grill missing from fan , installation of new software. Cells 26/46/47/64 all grey on screen but opened correctly. Screen showing “locker coming soon”. Flexible copex requires attentionNone1 hours
07/07/2025RM010050GU21 2QTReactive Call OutOthersChanged stack controls 11,12,,14,15,16,17 NOT 13 as did not have only had a 19 left all controls in the minNone1 hours 36 minutes
07/07/2025RM000130TW17 9AAReactive Call OutDB9 lead

Restocked Paper Rolls		Printer collar in correct placement

Printed Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Ensured all Cells are active (not Greyed Out)		Fan

RBG version No

Power Meter

Proximity Sensor

Software Setting		23 minutes
07/07/2025RM000093KT8 2JWReactive Call OutDB9 lead

Restocked Paper Rolls		Printer collar in correct placement

Printed Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Ensured all Cells are active (not Greyed Out)

Others		Swapped boxes 13/14/15/16/17/18 in stack controllersFan

RBG version No

Power Meter

Proximity Sensor

Software Setting		1 hours 4 minutes
07/07/2025RM000152BN16 3HQReactive Call OutOthersWhen on site I saw the screen was showing coming soon reached out to support and dima reset locker to activeSoftware Setting31 minutes
07/07/2025RM000157BN16 3HQReactive Call OutOthersInstalled 3 bollards please note there are pads for 4 bollards but I was sent 3None43 minutes
06/12/2025RM010688?NE25 0BNReactive - Locker - Royal MailRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox

Printer Spacer Rings STD - Rentox

CAT 6 Ethernet Cable		Reconfigure wiring on stack controllers.

All APM are OK.

Adjustments of doors.



Everything working ok, printer etc, doorsfan, heater,



Except could not complete to get the leds working as too much rain and the timer was 10 sec.

Sw34 disconnected and battery in cell 1.		Fan

Proximity Sensor

Software Setting		2 hours 30 minutes
06/12/2025RM000016Inc 7685N1 7EDReactive - Locker - Royal Mail - Paper ChangeReplaced empty paper rollSoftware Setting10 minutes
06/12/2025RM000118INC-7883 - P2021721NW10 4UAReactive - Locker - Royal MailRemoved broken plastic label cover so locker can still be used. New cover requiredSoftware Setting11 minutes
06/12/2025RM0001437646SE10 0DPReactive - Locker - Royal MailPrinter is faulty.

Please see photos as bezel is nowhere near outlet and unable to throw out prints.

Disconnected RGB

Disconnected battery and placed in cell 1		Software Setting19 minutes
06/12/2025RM0104327716SE13 6NZReactive - Locker - Royal MailReplaced locker to cells 3 & 10 as the had water penetration

Adjusted locks to cell 15		Software Setting37 minutes
06/12/2025RM0001937814SE5 9JHReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPrinter working perfectly.

Disconnected battery and placed in cell 1.

Disconnected RGB		Software Setting15 minutes
06/12/2025RM0100977821RM1 3RLReactive - Locker - Royal Mail - Paper ChangePrinter is faulty.

Was already unplugged when I arrived on site.		Software Setting11 minutes
06/12/2025RM0100217679E6 6JFReactive - Locker - Royal MailRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Installed 1x new paper roll

Installed new spacers		Software Setting13 minutes
06/12/2025RM0106977787SR8 4HEReactive - Locker - Royal MailPrinter Spacer Rings 28mm - Rentox

Printer Spacer Rings STD - Rentox

CAT 6 Ethernet Cable

Door Locks

Install new Stack Roof		Carried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test x 3

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Both fans guards in place

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Locker needed all feet readjusting as many doors did not open.

New lock cell 40.

New stack controller in ID19 column 5, as the stack controller was in a puddle of water and water ingress inside the the plastic surround had capillary attraction, made it corrode. All up and working now.



Under canopy led lights not working, need a revisit.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		4 hours 3 minutes
06/12/2025RM010011INC-7759 - P2021721CM8 2APReactive - Locker - Royal MailRestocked Paper RollsCarried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test x 3

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Made emergency entry.

Reconnected wrongly disconnected controller.

Disconnected RGB controller.

Installed paper rolls to printer.

New aerial required as they have been ripped off		Software Setting35 minutes
06/11/2025RM000089sorry not sure INCL37 7AAReactive Call Out - Royal MailLocker - Checked for damage include graffitiSorry i not sure of the INC, Number.



No power to locker.



roof had to come off for access. 



2 new sim cards installed.



EE sim 1.



Voda sim 2.





Pins on the relay were bent, straightened them and got it working briefly.





Router settings need to be still updated on the router



Router maybe back to default user and password.





USERNAME



admin



PASSWORD



Qv96Dsq7





locker is discounted with 240v by the black connector next to the power switches.





We've established its a faulty relay. 		Software Setting3 hours 22 minutes
06/11/2025RM0101176051SG1 4AEReactive Call Out - Royal MailRestocked Paper RollsCarried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test x 3

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Restocked 2x paper rolls

1x to printer, 1x to monoblock

Repaired cells 6 & 67. Both now open perfectly.

Rectified issue with lighting.

Repaired diffuser to LED strip light

There is damage to the top of stack 6		Software Setting54 minutes
06/11/2025RM0100166010CB7 6ALReactive Call Out - Royal MailThe printer is still a custom and has not been replaced for a Rexod since my last v8sit.

New printer is required.		Software Setting18 minutes
06/11/2025RM000255IP1 1AAReactive Call Out - Modern ExpoRectified issue with the lighting to the left side of the locker. All in working order.Software Setting39 minutes
06/11/2025RM0101846030Bl5 2ARReactive Call Out - Royal MailCarried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test x 3

Router - Setting are correct

Router - Firmware Updated

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Led acrylic strip was replaced on stack 1, bolts were extremely hard to get off due to driven in by k

Impact driver.



Printer was badly jamemed unjammed it 3 times , seems to be pullthe paper to the left , I feed a lot of Paper through, to straighten it. Works OK now, they have removed Bollards as , the farmer says he's going to re tarmac the area un front of the lockers		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 27 minutes
06/11/2025RM0103406025M4 7EBReactive Call Out - Royal MailRestocked Paper Rolls

CAT 6 Ethernet Cable		Carried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test x 3

Router - Setting are correct

Router - Firmware Updated

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Stacks opening out of sequence

: It went , 2, 3, 4, 5, 6, 7, 1.



Now all fixed opening correctly. Peter checked it, could of been a glitch.



Cat 6 installed.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 1 minutes
06/11/2025RM000106M5 4AAReactive Call Out - Modern ExpoRunner mounted back on to the track.None24 minutes
06/11/2025RM0100846076HX6 3AAReactive Call Out - Royal MailCarried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test x 3

Router - Setting are correct

Router - Firmware Updated

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		All tests done. Everything working ok.Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		27 minutes
06/11/2025RM0101326230BD6 1UPReactive Call Out - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Flashing red green light s, paper would not feed through. Cleaned sensors . Still not working. Replace uploading of firmware did the trick. All working ok now.Software SettingInvalid time format
06/10/2025RM000214INC -4053DH1 1SEReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Printer seems to be working OK.



Took paper out and realigned it. Did test print and from mint now working ok.



Cut cable ties.

Install cat 7.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		41 minutes
06/10/2025RM000149INC -2765BA14 8DAReactive Call Out - Royal MailAntennaPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Replaced Aerial as requested carried out MCP checks

Old Antenna RSSI 61,62,70,63

PING 67

New Antenna RSSI 59,60,56,62

PING 63,63,64		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		Invalid time format
06/10/2025RM000119INC -3967NW7 4SRReactive Call Out - Royal MailRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Removed paper jam. Installed new paper and spacer correctly.Software Setting33 minutes
06/10/2025RM000160INC - 3778RG24 9AAReactive Call Out - Royal MailCAT 7 Ethernet CablePrinter - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Printer has cutter failure this was reported on the 21.9.2025 but has not been replaced. Printer is turned offSoftware Setting1 hours 30 minutes
06/10/2025RM010219INC -4038Ne38 7NPReactive Call Out - Royal MailTemp - Printer Spacer Rings - RentoxPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Printer was out of alignment with the paper.

All cleaned and unjammed now working ok.



Sticker graffiti removed from Monoblock.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 22 minutes
06/10/2025RM010240INC -3947GL1 5JXReactive Call Out - Royal MailRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Replaced empty printer roll and restocked locker with 2 more additional rolls.

Carried Out MCP checks.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		11 hours 8 minutes
06/10/2025RM010429INC -FS 2575GL1 1AHReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Carried Out full Commissioning of new lockernwith Dan MarshSoftware Setting2 hours 15 minutes
06/10/2025RM010297INC -3942DH3 2DQReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Printer Jammed.



I un Jammed the printer and cleaned it. Fully working now.



Cable ties cut

Cat 7 installed.

The location number RM010297

Sticker is slightly coming away from canopy.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		Invalid time format
06/10/2025RM010027INC -3765N4 1UJReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Replaced empty paper roll found printer randomly printing small squares of paper. Reported to RM. Found battery only has 10v and power supply is not charging. New power unit required.Software Setting1 hours 25 minutes
06/10/2025RM010145INC -3944DH2 1TJReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Replenished paper to printer.



Cat 7 installed.

Adjustments on door 71.

All working ok now		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		42 minutes
06/10/2025RM000156INC -4042BH17 0GHReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Cleared paper jam caused by incorrect spacers install new spacers printer working correctlySoftware Setting32 minutes
06/10/2025RM010436INC -NR1 2RTReactive Call Out - Royal MailRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Doors on stack 1 and 3 opening randomly. Changed controllers. Door 26 had moisture at the lock connections, this was blown out with compressed air. Doors adjusted to open freely. Locker setup by deployment team and confirmed all good. Router only has Vodafone sim in tray 2 and tray 1 is empty.Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		2 hours 23 minutes
06/10/2025RM000021INC -3953KT22 7AEReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Upgraded printer firmware.

Installed new roll to printer		Software Setting27 minutes
06/10/2025RM010295INC -3992NE6 5NRReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		All checks done, back online.

It has a new cat 7 cable		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		44 minutes
06/10/2025RM000115INC - 3621BH20 4AAReactive Call Out - Royal MailTemp - Printer Spacer Rings - RentoxPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Cleared paper jam and installed spacers printer printing correctly.tested new area and found it to make the signal worse than the originals -79dbm 64ms before and -98 72ms after so did not install new aerial router is 956 model but only has 1 sim ee in slot 1 this looker needs a vodaphone sim in slot 2 as EE seem to have poor signal in this area. Firmware at correct versionSoftware Setting1 hours 23 minutes
06/09/2025RM000192INC -2677SG18 8AAReactive Call Out - Royal MailTemp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Cleared paper jam in printer. Reset cutter blade. Installed extra spacer on printer.Software Setting33 minutes
06/09/2025RM000104INC -2762SL6 1AAReactive Call Out - Royal MailTemp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Cleared paper jam and cleaned wheel. Installed extra spacer on printer to stop jam. Carried out mcp.Software Setting40 minutes
06/09/2025RM000033INC -2703AL7 1AAReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Cleared paper jam in printer and cleaned wheel. Installed spacers and new software. Carried out mcp.Software Setting40 minutes
06/08/2025RM000001EC1R 5HPReactive Call Out - Modern ExpoRGB Controller SW:34

Restocked Paper Rolls		Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed		Replaced RGB for RGB34. Tested print label. Upgraded custom printer. Grills missing from fanNone1 hours 10 minutes
06/06/2025RM000152BN16 3HQReactive Call OutDB9 lead

Rentox Printer		Printed Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Ensured all Cells are active (not Greyed Out)

Battery Test		Fan

RBG version No

Power Meter

Software Setting		1 hours 17 minutes
06/06/2025RM000079BN21 1AAReactive Call OutDB9 lead

RGB Controller SW:34		Printer collar in correct placement

Printed Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Ensured all Cells are active (not Greyed Out)

Battery Test

Others		- Checked cell 24 lock operation found to be locking and unlockingFan

RBG version No

Power Meter

Software Setting		54 minutes
06/06/2025RM000037BN41 1AAReactive Call OutDB9 leadPrinter collar in correct placement

Printed Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Ensured all Cells are active (not Greyed Out)

Battery Test

Others		Checked cell 37 lock operation found to be locking and unlocking after lock install and levellingFan

Power Meter		1 hours 7 minutes
05/12/2025RM0102537631WF15 7LTReactive - Locker - Royal Mail - Paper ChangeRoll already changed and battery removed by previous engineer. Confirmed by Dan Marsh that this has been completed and will still pay for the visit. Box 4 and 18 now opening freely.None29 minutes
05/12/2025RM0103287771S12 2GEReactive - Locker - Royal MailRestocked Paper RollsRoll changed, battery now in box 1 and RGB controller disconnected. Box 37 repaired and now working perfectly.None24 minutes
05/12/2025RM0100617625HU17 0NQReactive - Locker - Royal MailRestocked Paper RollsRoll changed, battery now in box 1 and RGB controller disconnected. Lady was trying to put parcels into the locker and it was telling her there was no free boxes. The locker was pretty much empty. L2 support informed but not rectified.Software Setting26 minutes
05/12/2025RM0000527577BD21 1QAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll changed, battery now in box 1 and RGB controller disconnected.None16 minutes
05/12/2025RM0000527577BD21 1QAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll changed, battery now in box 1 and RGB controller disconnected.None15 minutes
05/12/2025RM010504INC-7621 - P2021721HP11 1LPReactive - Locker - Royal MailRestocked Paper RollsReplaced paper roll.Software Setting15 minutes
05/12/2025RM010001INC-7745 - P2021721AL1 2QUReactive - Locker - Royal MailReplaced paper rollSoftware Setting10 minutes
05/12/2025RM010064INC-7651 - P2021721SG5 1PUReactive - Locker - Royal MailInstallation of new paper roll.Software Setting8 minutes
05/12/2025RM010454INC-7627 - P2021721NN8 3GZReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting13 minutes
05/12/2025RM0001347626WF1 1AAReactive - Locker - Royal MailRestocked Paper RollsRoll changed, battery now in box 1 and RGB controller disconnected. Needed to wait for software updateNone52 minutes
05/12/2025RM0101127537S9 5HEReactive - Locker - Royal MailDoor LocksLocker replaced and door working perfectly. Water was in the connector which has been dried out.None20 minutes
05/12/2025RM0104967578B65 0HGReactive - Locker - Royal MailRestocked Paper RollsRoll changed, battery now in box 1 and RGB controller disconnected Boxes 55 and 62 now working perfectlySoftware Setting18 minutes
05/12/2025RM0102697615LS4 2QDReactive - Locker - Royal MailRestocked Paper RollsRoll changed, battery already in box 1 and RGB controller disconnected.All doors operational.Software Setting15 minutes
05/11/2025RM0100076675RG22 4TWReactive - Locker - Royal MailRestocked Paper RollsInstalled 2x new paper rolls.

1x to printer

1x to monoblock		Software Setting13 minutes
05/11/2025RM0100235587TW12 1AWReactive Call Out - Royal Mail - Paper ChangeThe printer has been switched off since my last visit as there is a fault with the cutting mechanism.

New printer is required.		Software Setting19 minutes
05/11/2025RM0002035871OX16 4AAReactive Call Out - Royal Mail - Paper ChangeRestocked Paper RollsReplaced Paper Roll.

Selected changed Paper Roll in Mint.

X 3 Test Prints		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		20 minutes
05/11/2025RM0001626040BR1 3QHReactive Call Out - Royal Mail - Paper ChangeCleared paper jam. Replaced defective paper roll. Found signs of damage to locker. As photosSoftware Setting26 minutes
05/11/2025RM010030INC-5135 -BR7 5AGReactive Call Out - Royal MailRestocked Paper Rolls

Printer Spacer Rings STD - Rentox

CAT 7 Ethernet Cable

SIM - EEBT

SIM - Vodafone		Carried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test x 3

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		On arrival printer jammed cleared jam restocked paper 1 to printer 1 in mint removed all old rolls. Install new sims bt and vodaphone uploaded duel sim back up Carried out full MCP locker left fully operational also find odd sim in mint will return with old bt simSoftware Setting

PING Test		45 minutes
05/11/2025RM010030INC-5135 -BR7 5AGReactive Call Out - Royal MailRestocked Paper Rolls

Printer Spacer Rings STD - Rentox

CAT 7 Ethernet Cable

SIM - EEBT

SIM - Vodafone		Carried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test x 3

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		On arrival printer jammed cleared jam restocked paper 1 to printer 1 in mint removed all old rolls. Install new sims bt and vodaphone uploaded duel sim back up Carried out full MCP locker left fully operational also find odd sim in mint will return with old bt simSoftware Setting

PING Test		45 minutes
05/11/2025RM0002125386TN8 5AAReactive Call Out - Royal MailRestocked Paper Rolls

CAT 7 Ethernet Cable		Carried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test x 3

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		All cells working perfectly.

Installed new Cat7

Installed new roll to monoblock		Software Setting34 minutes
05/09/2025RM010037INC -2682KT2 5NZReactive Call Out - Royal MailRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Cleared jam caused by no spacer install spacers updated firware locker now operationalSoftware Setting1 hours 49 minutes
05/09/2025RM000076INC-2763SW17 8PYReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		On arrival printer was jam removed Jam and adjusted cutting blade to correct high and reinstalled Locker now in working orderSoftware Setting11 minutes
05/09/2025RM000015INC -2764N21 3SDReactive Call Out - Royal MailRestocked Paper RollsPrinter - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Cleared paper jam. Installed new paper reel and new software. Printer not printing labels via front screen.Software Setting1 hours 10 minutes
05/09/2025RM000121PO12 3ABReactive Call Out - Modern ExpoPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test		Mint would not open all other cells working correctly lock 11 on mint was not fully connected but also the hatch lid from the side panel was on top of mint when closed this causes jam the stopped the release mannered to pull open and remove. Reinstall side panel hatch correctly tested mono block locks lover now fully operationSoftware Setting41 minutes
05/09/2025RM010019INC -2684N21 3RSReactive Call Out - Royal MailTemp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Cleared paper jam from printer. Installed spacer , installed software.Software Setting21 minutes
05/09/2025RM000123INC -2746N22 7TUReactive Call Out - Royal MailRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Cleared paper jam from printer. Found end of roll sticker rapped around wheel. Installed missing spacers. Installed new software.Software Setting46 minutes
05/09/2025RM010182INC -2710BA4 4LYReactive Call Out - Royal MailTemp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Cleared Paper Jam

Restocked Paper

Updated Firmware

Carried Out MCP checks		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours
05/08/2025RM000013INC -1575E6 6AAReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out Full MCP Checks		Adjusted levels to stack 1/2 , adjusted doors on 1/2 open ok. Cleared paper jam , installed new paper roll , printer will not function installed software update. Still not working new custom printer required. Found 2x 500mm LED strips are faulty. New strips required. Found cells 9/16/17/20/31/36/54/67/72/92/ are all showing grey on screenNone1 hours 16 minutes
05/08/2025RM000143SE10 0DPReactive Call Out - Modern ExpoHDMI Lead

Temp - Printer Spacer Rings - Rentox		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - Removed 4 pin lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Checked for damage include graffiti		Screen unresponsive. Replaced for new HDMI lead. Replaced RGB for sw34None56 minutes
05/08/2025RM010030INC -1547BR7 5AGReactive Call Out - Royal MailTemp - Printer Spacer Rings - RentoxPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out Full MCP Checks		Installed new printer roll and spacers. Cleared paper jam from printer.None48 minutes
05/08/2025RM000162INC -1543BR1 3 QHReactive Call Out - Royal MailTemp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out Full MCP Checks		Removed paper jam in printer, reset printer cutter as dropped. Installation of cable to supply LED strip in stack 1. Repaired defective connection on LED strip. Fitted a new lock on cell 12 showing grey on screen. No response.Software Setting2 hours 4 minutes
04/12/2025RM0103897766M27 4BTReactive - Locker - Royal MailRoof access required. No power to the commando socket at all. Staff say there is a problem with power at the site and numerous machines are off. Release parcels from the locker and delivered to collection point.None52 minutes
04/12/2025RM010652nullReactive - Locker - Royal Mail - CommissioningRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Carried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test x 3

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Connected commando socket and powered up locker.

Backed up router.

Adjusted levels and doors.

Commissioned locker

Left spare roll in monoblock

Installed new spacers

Unable to commission cameras as have not the software

Disconnected RGB controller

Disconnected battery and place in cell 1		Software Setting2 hours 50 minutes
04/12/2025RM0105717581WN6 7AWReactive - Locker - Royal MailRestocked Paper RollsRoll changed, battery now in box 1 and RGB controller disconnected. Many doors have been attempted to be forced open. There is a lot of damage to numerous doors. See photo.None20 minutes
04/12/2025RM0002057659WN1 1AAReactive - Locker - Royal MailRestocked Paper RollsRoll changed, battery now in box 1 and RGB controller disconnected.None12 minutes
04/12/2025RM010703WA4 1LUReactive - Locker - Modern ExpoPrinter was not cutting, but was not ME job. Battery already taken out and RGB disconnected. Video of operation on WhatsApp group.None31 minutes
04/12/2025RM0001367741WV1 1AAReactive - Locker - Royal MailRestocked Paper RollsRoll changed, battery now in box 1 and RGB controller disconnected.Software Setting25 minutes
04/12/2025RM0102297568B45 9LXReactive - Locker - Royal MailRestocked Paper RollsRoll changed, battery now in box 1 and RGB controller disconnected.None17 minutes
04/12/2025RM0002077660B93 0NJReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll changed, battery now in box 1 and RGB controller disconnected.None17 minutes
04/12/2025RM000198-CV34 5WWReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll changed, firmware updated on the printer. battery already in box 1 and RGB controller disconnected.Software Setting30 minutes
04/12/2025RM010661-CV34 6RHReactive - Locker - Royal MailLights now wired correctly and all working. Now fully disconnected as per RM brief. My instruction also stated no power to the DVR but this is working ok as far as I can see. Monoblock now closed.None1 hours 15 minutes
04/12/2025RM010296INC-7611 - P2021721CM18 7JBReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting8 minutes
04/12/2025RM0002787380TA20 1QDReactive - Locker - Royal Mail - Paper ChangePaper didn't need changing

Removed Battery and placed in Cell 1

Disconnected RGB controller

Carried X 3 Print tests		Software Setting30 minutes
04/12/2025RM010466INC-7569 - P2021599BN22 9PWReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo. Battery had already been taken out and placed in cell 1Software Setting32 minutes
04/12/2025RM010033INC-7055TN34 1PHReactive - Locker - Royal MailRestocked Paper RollsCarried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test x 3

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - Fan and Heater Test

Mint - Both fans guards in place

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		on arrival locker was not powered by the fuse board, but breaker was on in the locker, reenergised, removed battery, disconnected rgb, carried out full mcp, checked door 27 and 29 and enabled now working. this site doesn’t need a new aerial but needs a dual sim as only a single sim currentlySoftware Setting1 hours 10 minutes
04/12/2025RM010435INC-7788 - P2021721CB4 1DFReactive - Locker - Royal MailRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Carried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test x 3

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Installed 2x new paper rolls

Installed new spacers		Software Setting35 minutes
04/12/2025RM000042INC-7682 - P2021721ME10 4AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels

in locker. Ensuring 1 full roll in the



mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo

Removed battery and placed in cell 1. Remove sw34 rgb controller.		Software Setting25 minutes
04/12/2025RM000048INC-7606 - P2021721CM23 3AAReactive - Locker - Royal MailRestocked Paper RollsCarried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test x 3

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		No issue with paper rolls to printer

Installed new roll to monoblock		Software Setting30 minutes
04/12/2025RM010442INC-7747 - P2021721TN26 1APReactive - Locker - Royal MailRemoved paper jam in printer. Removed battery and placed in cell 1. Removed sw34 rgb and wiring.Software Setting25 minutes
04/12/2025RM000037INC-7604 - P2021721BN41 1AAReactive - Locker - Royal Mailremoved parcels and passed to portslade delivery office staffSoftware Setting27 minutes
04/09/2025RM010070INC - 2685IG1 2AAReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - Paper roll not under 25%

Printer - Software Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Installed new cat 7

Installed spacer

Restocked rolls x2

Backed up router

Unblocked paper jam

New printer required

Issue with cutter, keeps dropping.

Printer is now disconnected.

There are no guards on either side of the fan		Software Setting52 minutes
04/09/2025RM000234INC-2751CO11 1ABReactive Call Out - Royal MailRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Removed paper blockage in printer , installed new paper and spacers. Installed new software. Grill missing from fan.Software Setting46 minutes
04/09/2025RM010085INC -TN39 3LRReactive Call Out - Royal MailRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Paper had run out replace with new roll and one in the mint. Heavy rain and wind so checked all doors operation then closed again to avoid water ingressSoftware Setting42 minutes
04/09/2025RM010305INC -2490CO15 5SPReactive Call Out - Royal MailTemp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Cleared paper jam and installed spacers on printer. Updated software. Fan grill missing.Software Setting40 minutes
04/09/2025RM00024#INC -1994SA8 4ELReactive Call Out - Royal MailRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Printer wouldn't connect.

Modern Expo updated now working

MCP checks carried out

Inside fan gaurd missing		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		2 hours 15 minutes
04/08/2025RM010051INC -1546CM2 5PAReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out Full MCP Checks		Replaced cat 7 cable. Removed paper jam in printer and installed new roll and spacers.None1 hours 36 minutes
04/08/2025RM010105INC -1300RM2 5AAReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out Full MCP Checks		Installed new router software. Removed paper jammed. Repositioned antenna onto roofNone1 hours
04/08/2025RM000212TN8 5AAReactive Call Out - Modern ExpoPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Both fans guards in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed		Locker was off line , reset RCD in post depot. Replaced power meter lead.None56 minutes
04/07/2025RM000170CT11 7RDReactive Call OutOthersInstall 4 x bollardsNone1 hours 52 minutes
04/07/2025RM000012E3 2EPReactive Call OutRestocked Paper RollsPrinter collar in correct placement

Printed Test Label

Others		Replaced defective fanFan

Power Meter		43 minutes
04/07/2025RM000170CT11 7RDReactive Call OutDB9 leadPrinted Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Ensured all Cells are active (not Greyed Out)

Others		Cleaned mono block screen as dirty also to note this locker has no RM vinyl on the side of canopyFan

RBG version No

Power Meter

Software Setting		55 minutes
04/07/2025RM000143SE10 0DPReactive Call OutRGB Controller SW:34Printer collar in correct placement

Others		Found screen black. Got mono block opened remotely. Changed HDMI lead to screen for new. Tested HDMI output on MINT all ok. Screen not responding to re boot or new HDMI leads. Recall required with new screenNone1 hours 19 minutes
04/06/2025RM010041ME20 7SUReactive Call OutDB9 lead

RGB Controller SW:34		Printed Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Ensured all Cells are active (not Greyed Out)

Battery Test		Fan

RBG version No

Software Setting		3 hours 39 minutes
04/06/2025RM000128ME8 0QNReactive Call OutDB9 leadMonoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Ensured all Cells are active (not Greyed Out)		Fan

Power Meter

Software Setting		30 minutes
03/12/2025RM010441SW14 8LWReactive - Locker - Royal Mail - Commissioningcommissioned locker with DeploymentSoftware Setting1 hours 15 minutes
03/12/2025RM0102795291CF34 0DDReactive - Locker - Royal MailDoor LocksReplaced X 3 Faulty Locks

Re connected X 3 cables on stack controllers.

Dryed out stack controllers and lock connections. Removed Battery and placed in Cell 1 Disconnected RGB controller.

Turned of Battery power switch.		Software Setting1 hours 20 minutes
03/12/2025RM0102927533DL3 0RPReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPrinter blade issues. Firmware update but still won't cut. Needs new printer.

Has 2 bollards missing, left and right.

Battery disconnected and left in cell 1.

RGB controller disconnected		None55 minutes
03/12/2025RM0102927533DL3 0RPReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPrinter blade issues. Firmware update but still won’t cut. Needs new printer. Has 2 bollards missing, left and right. Battery disconnected and left in cell 1. RGB controller disconnectedNone
03/12/2025RM0103397370SA13 1LGReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsReplaced Paper Roll

Carried out X 3 Print Tests

Selected changed roll in Mint

Removed Battery and placed in Cell 1 Disconnected RGB controller.		Software Setting45 minutes
03/12/2025RM010071INC-7616 - P2021721GU34 1SSReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting27 minutes
03/12/2025RM000014INC-7727 - P2021721N12 8JQReactive - Locker - Royal MailChecked all connections and light has been disconnected. I have taped up exposed wiring.

Removed battery and placed in cell 1.

I have also replenished paper rolls to printer		Software Setting36 minutes
03/12/2025RM0103297614NE10 8SRReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRM010329 - Premier Lingley Gardens deal

Battery in slot 2

RGB disconnected		None15 minutes
03/12/2025RM010043INC-7613 - P2021721SL6 0JRReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting44 minutes
03/12/2025RM0102707624SA18 1TFReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsReplaced Paper Roll

Disconnected RGB

Removed Battery and placed in Cell 1

Carried out X 3 Print Tests

Selected changed roll in Mint		Software Setting25 minutes
03/12/2025RM010007INC-7610 - P2021721RG22 4TWReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo also removed battery and placed in cell 1 and disconnected rgb controllerSoftware Setting12 minutes
03/10/2025RM010468INC - Claire tBN14 7BLReactive Call Out - Royal MailTemp - Printer Spacer Rings - RentoxPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Install 2 tm vinyls commissioned locker and tested with Richard WalkerSoftware Setting58 minutes
03/10/2025RM000217INC -naHU7 0AAReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Cat 7 installed

Cable ties cut,



Fixed acrylic strip under canopy.



Everything working ok now		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		53 minutes
03/10/2025RM010123INC -3973WF13 4RHReactive Call Out - Royal MailTemp - Printer Spacer Rings - RentoxPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Printer jam cleared, cutter was stuck cut position, printer cleared and now working ok.Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		36 minutes
03/10/2025RMINC -4007WF15 7DSReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		New printer roll added and one left inside Monoblock. New Ethernet cable installed between pc and router.Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		30 minutes
03/10/2025RM000235INC -3613IP19 8AAReactive Call Out - Royal MailRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Cleared paper jam due to faulty paper reel. Paper had spooled off causing a jam. Replaced with new. Checked all settings. Carried out manual reboot.Software Setting53 minutes
03/10/2025RM010061INC -3786HU17 0NQReactive Call Out - Royal MailTemp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Printer un Jammed.



This Printer is a new rexod with a smaller mouth that feeds the paper in, I left 2 rolls of my paper which is 110mm width with a yellow lip on one side, which seems to work OK for now.



Maybe needs a smaller width of paper for this type model of printer.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		55 minutes
03/10/2025RM010084INC -3086HX6 3AA,Reactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Locker need new vinyl to right side as it is upside down. Side panel is fitted correctly. Nut was missing off the earth cable, new nut installed. Replaced Ethernet cable.Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 35 minutes
03/10/2025RM010082INC -3625S9 5EZReactive Call Out - Royal MailTemp - Printer Spacer Rings - RentoxPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Printer ub Jammed and cleaned.Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		33 minutes
03/10/2025RM010161INC - 4014BN26 6UEReactive Call Out - Royal MailTemp - Printer Spacer Rings - RentoxPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Printer was jamed due to small silver spacers getting jamed in end of over hang of the paper roll installed 2 x 20mm spacers printer now printing perfectly.Software Setting26 minutes
03/09/2025RMRM010094INC -2497WF1 2DX,Reactive Call Out - Royal MailRestocked Paper RollsPrinter - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Paper Jammed in printer to the right hand side , working now.



Router settings updated.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		46 minutes
03/09/2025RM000049INC -2470Cv21 1aaReactive Call Out - Royal MailCAT 7 Ethernet Cable

Restocked Paper Rolls		Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Router Firmware updated, to 7.16.3.

RSSI -58, PING 71





Roouter settings updated.



cut cable tie from rj45 cable.



Cat 6 cable installed.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 41 minutes
03/09/2025RM000101EX39 2EXReactive Call Out - Modern ExpoPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		3 hours 10 minutes
03/09/2025RM000132INC -2247B13 orzReactive Call Out - Royal MailRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Printer was out of alignment and screws were not tight.

Paper was also jammed,



Router Firmware updated, to 7.16.3.



Roouter settings updated.



cut cable tie from rj45 cable.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 6 minutes
03/09/2025RM000027INC -1995B30 1hzReactive Call Out - Royal MailRestocked Paper RollsPrinter - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Printer Jammed, due to wrong type of roll too wide, new paper installed and working now.



Front canopy LED not working, had been wrong way around connection, all working now.



Router Firmware updated, to 7.16.3.



Roouter settings updated.



cut cable tie from rj45 cable.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		3 hours 5 minutes
03/09/2025RM000045INC -2509GU14 6DGReactive Call Out - Royal MailRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Paper was completely out put new one on printer and 2 in the mint. Updated firmware to correct ver abs check single sim settingSoftware Setting47 minutes
03/09/2025RM000057INC -2690TQ2 7TAReactive Call Out - Royal MailRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Right Hand side Canopy LED not working Checked connections all OK.

Master Box Light not working.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 15 minutes
03/09/2025RM010202INC - 2663GU17 0NWReactive Call Out - Royal MailTemp - Printer Spacer Rings - RentoxPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Spacer ring incorrectly install causing paper jam clear jam and install spacers correctly no printing fine also updated firmware to required ver and all upload back to rutx50 duel aim settingSoftware Setting57 minutes
03/07/2025RM010016CB7 6ALReactive Call OutPrinter collar in correct placement

Printed Test Label

Others		Found LED strips not connected in roof. Connected all LEDsNone1 hours 8 minutes
03/07/2025RM010051CM2 5PAReactive Call OutDB9 leadPrinter collar in correct placement

Printed Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Ensured all Cells are active (not Greyed Out)

Others		Tested batteriesFan

RBG version No

Power Meter

Proximity Sensor

Software Setting		19 minutes
03/06/2025RM000017SE21 8ATReactive Call OutDB9 leadPrinter collar in correct placement

Printed Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Ensured all Cells are active (not Greyed Out)

Battery Test		Fan

Proximity Sensor

Software Setting		1 hours 17 minutes
03/06/2025RM000104SL6 1WTReactive Call OutDB9 leadPrinted Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Ensured all Cells are active (not Greyed Out)

Battery Test		Fan

Software Setting		27 minutes
03/06/2025RM000143SE10 0DPReactive Call OutDB9 leadPrinted Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Ensured all Cells are active (not Greyed Out)

Battery Test

Others		Cleared Paper Jam and reloaded printer Wiring issue need cable to repair not on van stock. Replaced HDMI Lead.Fan

Power Meter

Software Setting		2 hours 52 minutes
03/06/2025RM010007RG22 4TWReactive Call OutDB9 leadPrinter collar in correct placement

Printed Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Ensured all Cells are active (not Greyed Out)

Battery Test		Fan

Software Setting		43 minutes
02/12/2025RM0103417534CF14 5EAReactive - Locker - Royal Mail - Paper ChangeReplaced Paper Roll

Removed Battery and placed in Cell 1

Disconnected RGB controller

Carried out X 3 Print Tests

Selected changed roll in Mint		Software Setting25 minutes
02/12/2025RM010073INC-7558 - P2021599SE27 0JLReactive - Locker - Royal Mail - Paper ChangeCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo.

Disconnected RGB controller.

Disconnected battery and placed in cell 1.

Informed support		Software Setting13 minutes
02/12/2025RM000162INC-7618 - P2021721BR1 3QHReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo.

Disconnected RGB controller.

Disconnected battery and placed in cell 1. I formed support		Software Setting19 minutes
02/12/2025RM010040INC-7637 - P2021721DA1 4HWReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting14 minutes
02/12/2025RM0102837492CF64 3NDReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsReplaced Paper Roll

Removed Battery and placed in cell 1 disconnected RGB controller

Carried out X 3 Print Tests

Selected changed roll in Mint		Software Setting30 minutes
02/12/2025RM000174INC-7491 - P2021599CT1 1AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting11 minutes
02/12/2025RM000074INC-7617 - P2021721E14 7AEReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared paper jam. Installation of new paper roll. Adjusted door on cell 20.Software Setting13 minutes
02/11/2025RM0002685390GU22 7ZZReactive Call Out - Royal Mail - Paper ChangeRestocked Paper RollsUnblocked paper jam.

Installed new paper rolls to printer and monoblock from van stock.		Software Setting26 minutes
02/10/2025RM010093INC -3736CV6 1DRReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Printer working ok now.

Cat 7 installed.



Stickers graffiti removed		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		44 minutes
02/10/2025RM000207INC -3784B93 0NJReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Cat 7 installed.



Printer not cutting.



Cleaned Printer and un Jammed cutters, noe working ok.



Acrylic strip to led stack 1 out of line too roof off adjustment, now ok.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 17 minutes
02/10/2025RM 010235INC -3775CM24 8DBReactive Call Out - Royal MailLocker - Checked for damage include graffitiLocker has been badly damaged by van /lorry hitting canopy and pushing locker sideways. Please see photosSoftware Setting49 minutes
02/10/2025RM010382INC -4004B26 3PGReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Adjustments on door s 42, 43, 44, 45, 49, 39, 6, 8. .

Install cat 7.

Lock doors adjustment 6 and 8 working now.



Roof off adjustment of acrylic light strip stack 5.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 21 minutes
02/10/2025RM010002INC -3735B78 3HDReactive Call Out - Royal MailTemp - Printer Spacer Rings - RentoxPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Printer un Jammed and cleaned.Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		50 minutes
02/10/2025RM010086INC -3389WV13 3QEReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Cat 7 installed.

Cut cable ties.

Re-enable box 42 .



doors 40, 42, are fixed and working but still need vinals.



Door 16, 18 are not working the plastic part of the hinge is broken. See pictures.

And still need the vinyls.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		5 hours 18 minutes
02/10/2025RM 000187INC -3770RM9 5UHReactive Call Out - Royal MailTemp - Printer Spacer Rings - RentoxPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Found printer blade not cutting through paper so causing jam when clients pull label. Cleared jam and installed spacers. Reset cutting blade but still same problem. New printer required. Isolated printer. Internal fan grill missingSoftware Setting37 minutes
02/10/2025RM010323INC -?WV13 1EDReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Checked for damage include graffiti		Just a note Tim this has a new printer and I think it will only take the small paper width roll.

Cat 7 installed.

Box 6 door adjustment.

Apply vinyl rm number to canopy.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 3 minutes
02/10/2025RM000072INC -3943RM3 8YNReactive Call Out - Royal MailRestocked Paper RollsPrinter - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Replaced paper at end of roll.Software Setting25 minutes
02/10/2025RM000096INC - 2774LU1 1AAReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Brought software to correct settings

Backed up router as locker was offline		Software Setting1 hours 37 minutes
02/09/2025RM010005INC -2489Dy11 6xpReactive Call Out - Royal MailPrinter - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Paper jammed inside the printer.Originally when the paper was replenished somebody never took the seller tape off.Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 33 minutes
02/09/2025RM000114INC -2279B62 8rxReactive Call Out - Royal MailRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Printer Jammed, cutting blade needed repositioning. Cleared papper jam.



Router Firmware updated, to 7.16.3.



Roouter settings updated.



cut cable tie from rj45 cable.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 11 minutes
02/09/2025RM010214INC -2298Dy1 2bnReactive Call Out - Royal MailRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		The power cable to the router 12v connection is very unstable you only have to slightly touch it and the machine goes off or restarts.



Right hand bollard is slightly loose.

Printer paper was not correctly installed with the sliding bar at the end.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 6 minutes
02/09/2025RM000149INC -BA14 8DAReactive Call Out - Royal MailTemp - Printer Spacer Rings - RentoxPrinter - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Locker was off line rolled backed firmware to correct settings.

Correct settings entered for single sim router.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 20 minutes
02/09/2025RM010071INC-2511GU34 1SSReactive Call Out - Royal MailRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Paper was complete out restocked mono block and installed new roll of paper. Updated firm to correct version and install back for correct router settingsSoftware Setting59 minutes
02/09/2025RM000069INC - 2495GU9 7LQReactive Call Out - Royal MailRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Fan guard missing inside . Paper jam caused by damp paper roll removed roll and used new printer working perfectSoftware Setting29 minutes
02/09/2025RM010020INC -2504E4 8STReactive Call Out - Royal MailRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Replaced empty paper roll. Carried out all checks. Installed new software.Software Setting44 minutes
02/09/2025RM010224INC -2494SG18 9BNReactive Call Out - Royal MailAntenna

Temp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Ublocked paper jam

Rectified issue with cutter

Installed spacers

Restocked paper rolls

Installed new cat7

Upgraded firmware

Backed up router		Software Setting51 minutes
02/09/2025RM000191SN3 5TGReactive Call Out - Modern ExpoDoor LocksPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 15 minutes
02/09/2025RM000139INC -2468Ch1 4paReactive Call Out - Royal MailRestocked Paper RollsPrinter - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Updated router settings.Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		50 minutes
02/09/2025RM010115RG41 5ARReactive Call Out - Modern ExpoRentox PrinterPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test		Installed new printer updated software with will fix the issue the printer at locker was not cutting and bezel had become distortedNone51 minutes
02/09/2025RM000119INC - 2670NW7 4SRReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Ublocked paper jam.

Rectified issue with cutter

Added spacers

Installed new cat7

Upgraded firmware

Backup router

Carried out single sim procedure, had to modify operators list enabling the locker to operate correctly. All in working order.		Software Setting1 hours 22 minutes
02/09/2025RM000119INC - 2670NW7 4SRReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Ublocked paper jam.

Rectified issue with cutter

Added spacers

Installed new cat7

Upgraded firmware

Backup router

Carried out single sim procedure, had to modify operators list enabling the locker to operate correctly. All in working order.		Software Setting1 hours 22 minutes
02/09/2025RM010063INC -2459RG31 7SAReactive Call Out - Royal MailPrinter - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Router was offline.

Checked settings and Firmware all upto date. Poor Ping test new antenna required.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours
02/09/2025RM010127INC -2474Wn2 4erReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Paper role on the printer was not secured in place Correctly with the sliding bracket.



The screws that secure the printer were not tight, there were louse, so the printer had moved out of alignment.



Sim card pin tool is missing.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		49 minutes
02/09/2025RM010007INC -2280RG22 4TWReactive Call Out - Royal MailPrinter - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Software Setting1 hours
02/09/2025RM000127 - RADCLIFFEINC -2519M26 1aaReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Router Firmware updated, to 7.16.3.

Roouter settings updated.

Printer firmware updated to .703.

printer paper Jammed, screws that fix the printer down were not tight, also screws are missing, the tiny black ones. Only 1 black screw holding the perspex slide through.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 27 minutes
02/08/2025RM010184BL5 2ARReactive Call Out - Modern ExpoMonoblock - Closed and confirmed as closedEarth cable correctly installed at the rope of the locker.



Electrical connection earth was in place but but not tightened.



All connections now secure.		None1 hours 25 minutes
02/08/2025RM010101PR2 1HYReactive Call Out - Modern ExpoMonoblock - Closed and confirmed as closedLeft two stacks weren’t looped into the earth.

Electrical earth did not have nut on the connector.



All connections made good		None1 hours 5 minutes
02/07/2025RM000119NW7 4SLReactive Call OutOthersAborted as requested by support team unable to gain access to mono block to change batteryNone17 minutes
02/07/2025RM000094SE4 2LUReactive Call OutDB9 leadPrinter collar in correct placement

Printed Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Ensured all Cells are active (not Greyed Out)		Fan

RBG version No

Power Meter

Proximity Sensor

Software Setting		42 minutes
02/06/2025RM000069GU9 7LQReactive Call OutDB9 leadPrinter collar in correct placement

Printed Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Ensured all Cells are active (not Greyed Out)

Battery Test		Fan

Software Setting		59 minutes
02/06/2025RM000045GU14 6DGReactive Call OutDB9 leadPrinter collar in correct placement

Printed Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Ensured all Cells are active (not Greyed Out)

Battery Test		Fan

Software Setting		1 hours
02/06/2025RM000005SW15 6BWReactive Call OutDB9 leadPrinter collar in correct placement

Printed Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Ensured all Cells are active (not Greyed Out)		Fan

RBG version No

Software Setting		26 minutes
02/06/2025RM000007SW10 9ENReactive Call OutDB9 leadPrinted Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Ensured all Cells are active (not Greyed Out)		Fan

Software Setting		30 minutes
02/06/2025RM000003W3 8FXReactive Call OutDB9 leadPrinter collar in correct placement

Printed Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Ensured all Cells are active (not Greyed Out)		Fan

Software Setting		28 minutes
02/06/2025RM000016N1 7EDReactive Call OutDB9 leadRGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Ensured all Cells are active (not Greyed Out)

Others		Customer Printer Faulty new printer requiredFan

Software Setting		45 minutes
02/06/2025RM000145NW9 6LDReactive Call OutDB9 lead

RGB Controller SW:34		Printed Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Ensured all Cells are active (not Greyed Out)		Fan

Software Setting		53 minutes
02/06/2025RM000008SW9 6ABReactive Call OutDB9 leadPrinter collar in correct placement

Printed Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Ensured all Cells are active (not Greyed Out)

Others		- worked on customer printer with support but requires a replace custom printFan

Software Setting		1 hours 18 minutes
01/12/2025RM000314IP17 1AAReactive - Locker - Modern ExpoMade entry via roof. Confirmed that faulty cells opened in another port.

Made adjustments to the doors and locks.

Spoke with support and now both locks are showing on the mint and open perfectly		Software Setting1 hours 25 minutes
01/12/2025RM010593INC-7653 - P2021721IP2 0BXReactive - Locker - Royal MailCanopy light are in perfect working condition.

I repaired 1x diffuser to LED strip.

Checked monoblock and there was a paper jam.

Unblocked jam but there is a cutting mechanism issue.

Left printer disconnected.

NEW printer is required.		Software Setting27 minutes
01/12/2025RM000240INC-7476 - P2021599IP14 1AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Cleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo.

Installed new spacers		Software Setting13 minutes
01/12/2025RM010098INC-7219 - P2021599IP20 9BPReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Cleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo

Installed new spacers		Software Setting39 minutes
01/12/2025RM0002097360TQ6 9BEReactive - Locker - Royal Mail - Paper ChangeReplaced Paper Roll from Locker Stock

Carried out X 3 Print Tests

Selected changed roll in Mint		Software Setting20 minutes
01/12/2025RM010498INC-7579 - P2021599N21 1UJReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also

printed 3 x test prints and reported to support Whats App with photo

Paper outlet had been blocked with a sticky label on purpose		Software Setting27 minutes
01/12/2025RM000135INC-7571 - P2021599AL10 0AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting10 minutes
01/12/2025RM0000577411TQ2 7TAReactive - Locker - Royal Mail - Paper ChangeReplaced Paper Roll from Locker

Carried out X 3 Print tests

Selected changed roll in Mint		Software Setting15 minutes
01/12/2025RM010063INC-7522 - P2021599RG31 7SAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting14 minutes
01/12/2025RM010202INC-7486 - P2021599GU17 0NWReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting12 minutes
01/10/2025RM000025INC -?L34 5QQReactive Call Out - Royal MailCAT 7 Ethernet CablePrinter - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Cat 7 installed.



New paper roll.



Set up rut956 from dual sim back to single skm with UT on the phone.



All online and everything working now checked cameras and working now, it was a 12v lose connection.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 44 minutes
01/10/2025RM 000162INC -3781BR1 3QHReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Cleared sticker from end of roll from wheel and cleaned. Replaced paper and tested. Found cell 12 disabled , unable to open via screen. Carried out emergency access , found cable from stack controller to lock damaged at plug end. New lead required.found damage to top panel stack 2Software Setting1 hours 2 minutes
01/10/2025RM010052INC -3773Sk7 3pgReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Cat 7 installed.

Spacers to printer.



Rodox printer jammed , screws missing on the black plastic plate. .now cleaned and working ok.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		53 minutes
01/10/2025RM010143INC -3960M13 0wWReactive Call Out - Royal MailTemp - Printer Spacer Rings - RentoxPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Adjusted doors on box 4, 6, 19,

Re enables box 4



Replacement of the roll of Paper on the printer.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		50 minutes
01/10/2025RM000097INC -3966M24 1AAReactive Call Out - Royal MailCAT 7 Ethernet Cable

Restocked Paper Rolls		Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Custom printer unjammed cleaned and working again.



Had cutting errors due to the paper roll was too wide, yellow lips on both sides.

Replenished with 2 rolls of the smaller paper.



Cat 7 installed.

Cable ties cut.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 9 minutes
01/10/2025RM010178INC -3959HX6 2TWReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Paper replenished.

Spacer, to printer.

Cat 7 installed.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		39 minutes
01/10/2025RM000067INC -3723CA12 2AAReactive Call Out - Royal MailCAT 7 Ethernet CablePrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		New clips installed for the electrical conduit and riveted in place for permanent solution.Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		2 hours 20 minutes
01/10/2025RM000043INC -3993HX1 1AAReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Printer was Jammed due to too many spaces put on the paper bracket arm, so the roll was to tight to turn, Printer unjammed and cleaned working fine now.



Cat 7 installed.

Cable tie cut.



Sticker removed from locker front.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 4 minutes
01/10/2025RM000048INC -3392CM23 3AAReactive Call Out - Royal MailRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Restocked paper to printerSoftware Setting34 minutes
01/09/2025RM010009INC -2743SW4 7SLReactive Call Out - Royal MailCAT 7 Ethernet Cable

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Printer was out of paper restock mint and added new doll to printerSoftware Setting25 minutes
01/09/2025RM000075SE13 7HGReactive Call Out - Modern ExpoLocker - Checked for damage include graffitiUnable to access min due to Lock failure on right hand side of the mint emergency open do not work on right hand lock no moving when emergency bar is pulled. Tried removing lock next to mint as with no luck. Try hooking from above that did not work. Revisit required by install team to part locks and gain access to lock and re install emergency bar. Also levelled lockerNone2 hours 23 minutes
01/09/2025RM000124INC -M253aaReactive Call Out - Royal MailRestocked Paper RollsPrinter - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Fan and Heater Test

Mint - Battery Back up test

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Printer is not printing properly it fadding on the left, needs replacing under warranty.

A ping of 116 , maybe needs a new antenna.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 17 minutes
01/09/2025RM000126INC -2492M16 7qaReactive Call Out - Royal MailRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Printer Jammed, with paper.

Router Firmware updated, to 7.16.3.

Updated printer to .703		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 30 minutes
01/09/2025RM010126INC -2453Sk8 5nwReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		All checks done. Printer needed re alignment.Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 10 minutes
01/09/2025RM010145Sk5 7nzReactive Call Out - Modern ExpoRGB Controller SW:34Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Too many rs 485, installed. Had to establish and trace ones not in use and plug in new rgb controller.Fan

RBG version No

Proximity Sensor

Software Setting		2 hours 13 minutes
01/09/2025RM010027INC -2460N4 1UJReactive Call Out - Royal MailTemp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Antenna have both been ripped from locker. Battery needs time to recharge as power was off. Cleared blockage in printer. Spacers missing so installed new.Software Setting1 hours 4 minutes
01/09/2025RM000209TQ6 9BEReactive Call Out - Modern ExpoRentox PrinterPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Software Setting1 hours 25 minutes
01/09/2025RM010136INC - on Inc, no job sheet.Sk15 1pdReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Power was off, roof access needed.



Cut cable tie making router cable tight. Now back online.

Updated router 7.16.3.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 41 minutes
01/09/2025RM000111INC -2480OL1 1AAReactive Call Out - Royal MailCAT 7 Ethernet CablePrinter - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Paper was stuck in printer. Removed paper jam , working fine now.

Printer firmware updated to 703.

Router Firmware updated, to 7.16.3.

New cat 6 cable installed.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		2 hours 14 minutes
01/08/2025RM000245INC - 1523MK11 3AAReactive Call Out - Royal MailCAT 7 Ethernet CablePrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Installation of new cat 7 cable. Grill missing from fanNone40 minutes
01/08/2025RM010094INC -1511WF1 2DXReactive Call Out - Royal MailRestocked Paper RollsPrinter - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out Full MCP Checks		Router firmware updated and setting checked.



Replaced Ethernet cable from router to PC		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 8 minutes
01/08/2025RM000154S49 1PFReactive Call Out - Modern ExpoRGB Controller SW:34Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out Full MCP Checks		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		40 minutes
01/08/2025RM010002INC -1411B78 3HDReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out Full MCP Checks		Router firmware updated.



Fan covers missing		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 10 minutes
01/08/2025RM000113INC -1313B35 7AQReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out Full MCP Checks		Router settings changed and router firmware updated.Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		53 minutes
01/08/2025RM000077B70 1HXReactive Call Out - Modern ExpoCustom PrinterPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out Full MCP Checks		Router firmware updatedFan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours
01/08/2025RM000225B69 4AAReactive Call Out - Modern ExpoRGB Controller SW:34Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out Full MCP Checks		Router firmware updatedFan

RBG version No

Proximity Sensor

Software Setting

PING Test		35 minutes
01/08/2025RM010122B47 6EYReactive Call Out - Modern ExpoPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out Full MCP Checks		Earth connected checks at the top of the locker, all ok. Check earth on electrical connection and inside Monoblock, all ok.



Updated printer firmware

Updated router firmware		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 25 minutes
01/08/2025RM010046NN14 1GYReactive Call Out - Modern ExpoPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

External - Photo of electrical box and cable to locker taken		Printer cleaned and firmware updated. Now tested and working.



Fan blade missing and noisy.



Router firmware updated and setting checked.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 5 minutes
01/07/2025RM010064SG5 1PUReactive Call OutPrinter collar in correct placement

Printed Test Label

Others		Replaced paper roll.

Re booted system , loosened off hdmi cable to monitor.		None51 minutes
01/07/2025RM000148OX10 9WAReactive Call OutPrinted Test Label

RGB Controller Test

Monoblock door closed and locked on both sides

Others		No arrival rgb controller already upgraded to sw34 model but the printer was jammed this was caused by the end clamp not being in the correct place see photos. Cleared paper jam and installed paper and clamp correctly and printed of test lanesSoftware Setting30 minutes
01/07/2025RM000074E14 7AEReactive Call OutDB9 leadPrinter collar in correct placement

Printed Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Ensured all Cells are active (not Greyed Out)		Fan

RBG version No

Power Meter		38 minutes
01/07/2025RM000002W13 0LEReactive Call OutRestocked Paper RollsPrinter collar in correct placement

Printed Test Label

Monoblock door closed and locked on both sides

Others		On arriving the paper was named in the printer was caused because the printer collars had not being installed at all I had an old printer in the van so I took them and installed. Also paper low on reel so added a new roll inside the mono locker there were non so I also left one spare in there tooSoftware Setting37 minutes
01/07/2025RM000146SW19 4BBReactive Call OutDB9 leadPrinted Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Ensured all Cells are active (not Greyed Out)		Fan

RBG version No

Power Meter

Software Setting		49 minutes
01/07/2025RM010049GU15 3YNReactive Call OutPrinted Test Label

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Ensured all Cells are active (not Greyed Out)

Others		On arrival db9 had been changed already however all 3 controls where not attached to the dim rail and on the first controller the first wires where had fullen out reconnected and rebooted. Test carried out by support team. Cell 3 and cell 46 currently disabled but operational at the locker report to supportSoftware Setting27 minutes
14/01/2026RM0102319260NG24 2DNReactive - Locker - Royal Mail - Paper ChangePrinter wars, jammed, cleaned printer and ungemmed.Now working okaySoftware Setting19 minutes
13/01/2026RM0102588464PE21 0RAReactive - Locker - Royal Mail - Paper Change.printer was jammed and blocked.

Un Jammed cleaned and working ok.		Software Setting20 minutes
13/01/2026RM0101348476PE25 3NRReactive - Locker - Royal Mail - Paper ChangePrinter was jammed.I unjammed and cleaned the printer working.Okay nowSoftware Setting19 minutes
13/01/2026RM0102938667DN32 7JRReactive - Locker - Royal Mail - Paper ChangeRoll replacement.

Printer working OK		Software Setting14 minutes
13/01/2026RM0101219218DN40 1BGReactive - Locker - Royal Mail - Paper ChangePrinter was jammed.I unjammed and cleaned the printer printer , working o k now.Software Setting19 minutes
13/01/2026RM0002368702HU9 1AAReactive - Locker - Royal Mail - Paper ChangePrinter Jammed.

Un Jammed cleaned and working again.		Software Setting21 minutes
13/01/2026RM0101139297HU14 3LNReactive - Locker - Royal MailDoor LocksCell 19 lock and cable had water ingress, cable and lock renewed. All working ok now.



Had to retrieve NVR codes from bottom of NVR as the sticker had gone missing. Done test prints and printer paper roll on ok		Software Setting1 hours 43 minutes
13/01/2026RM010338INC-9307 - P2021932SS1 1PLReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo. Adjusted cells 8,16,61. Reported to RMSoftware Setting15 minutes
13/01/2026RM010305INC-9276 - P2021932CO15 5SPReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting14 minutes
18/12/2025RM010419INC-8081 - P2021721TN11 0AEReactive - Locker - Royal MailCarried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test x 3

Router - Setting are correct

Router - Firmware Updated

Mint - Fan and Heater Test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Checked for damage include graffiti		Carried out repair to door 2 and 4 carried out MCPSoftware Setting36 minutes
13/01/2026RM010568CF14 2LDReactive - Locker - Modern ExpoRemoved and reinserted EE sim to slot 1.

Carried out X 3 print tests battery and RGB CONTROLLER already disconnected and Battery in Cell 1 RSSI & Ping tests done by RM and all good.		Software Setting30 minutes
13/01/2026RM0103419219CF14 5EAReactive - Locker - Royal Mail - Paper ChangeReplaced Paper Roll from locker stock. Carried Out X 3 Print Tests Selected changed roll in Mint Battery and RGB controller already disconnected and Battery in Cell 1Software Setting15 minutes
13/01/2026RM0103448256G537RZReactive - Locker - Royal MailRestocked Paper RollsPaper roll changed



Lockers 8 , 14 and 27 was not opening properly, locks out of line .



14 had a parcel in still but showing green on screen .



Now all working .		Software Setting30 minutes
13/01/2026RM0105478867WR141PZReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsReplaced empty paper Roll Carried out X 3 test prints Selected changed roll in Mint Battery missing from locker checked all cells but no battery in locker RGB controller already disconnectedSoftware Setting15 minutes
13/01/2026RM0102409146GL1 5JXReactive - Locker - Royal Mail - Paper ChangePaper roll fine still plenty on it. Carried Out X 3 test prints moved battery from cell 11 to 1Software Setting15 minutes
31/12/2025RM010080INC-8636 - P2021721NW9 6GHReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting9 minutes
31/12/2025RM010080INC-8485 - P2021721NW9 6GHReactive - Locker - Royal MailCarried out all MCP Checks

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test x 3

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - Fan and Heater Test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Router at incorrect version rolled back to correct version then router reset its self spend long time with support going through the setting to get locker to work again rebooted locker no issues with scanner foundSoftware Setting3 hours 8 minutes
24/12/2025RM000234INC-8317 - P2021721CO11 1ABReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting9 minutes
31/12/2025RM000121INC-8676 - P2021721PO12 3ABReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting9 minutes
30/12/2025RM000013INC-8574 - P2021721E6 6AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting6 minutes
30/12/2025RM0103998521DE14 3JPReactive - Locker - Royal MailLabels removed and placed in the correct positionNone18 minutes
31/12/2025RM0103488764PR2 8ADReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPrinter jammed unjammed clean working o k.Software Setting15 minutes
31/12/2025RM0001828560PR3 1AGReactive - Locker - Royal MailRestocked Paper RollsRoll replacement printer working o kSoftware Setting15 minutes
31/12/2025RM0105598750PR2 1SEReactive - Locker - Royal Mail - Paper ChangePrinter was jammed now unjammed cleaned and working okSoftware Setting11 minutes
31/12/2025RM0102128680PR8 6LZReactive - Locker - Royal Mail - Paper ChangeRoll replacement printer was jammed , but ok , nowSoftware Setting14 minutes
31/12/2025RM000048INC-8753 - P2021721CM23 3AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting18 minutes
31/12/2025RM0102508619CH44 9DEReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPrinter working okaySoftware Setting18 minutes
31/12/2025RM0001518664L36 6AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPrinter Jammed.

Printer working ok now.		Software Setting26 minutes
31/12/2025RM0103788790WA4 6RNReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll replacement

Printer working ok		Software Setting12 minutes
31/12/2025RM0000818614WA12 9AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll replacement.

Custom printer Jammed.

Unjammed and working ok again		Software Setting22 minutes
31/12/2025RM010296INC-8565 - P2021721CM18 7JBReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo. Bollards have been removedSoftware Setting8 minutes
31/12/2025RM0101798746WN2 5JTReactive - Locker - Royal Mail - Paper ChangeRoll printer working okaySoftware Setting10 minutes
31/12/2025RM010230INC-8679 - P2021721N12 0PDReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting13 minutes
31/12/2025RM0101278570WN2 4ERReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRo.\nLl replacement printer okaySoftware Setting13 minutes
31/12/2025RM010498INC-8612 - P2021721N21 1UJReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo. Check operation of cell 10Software Setting16 minutes
31/12/2025RM0001338634BL6 6XXReactive - Locker - Royal MailThe printer was not secured to the bracket as A.It's the wrong type of bracket for rexod printer. I have unjammed and cleaned the printer and secured the printer to the bracket with magnets.The printer is working okSoftware Setting48 minutes
31/12/2025RM010025INC-8629 - P2021721UB8 1QWReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting13 minutes
31/12/2025RM010087INC-8622 - P2021721TW18 3APReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting8 minutes
31/12/2025RM000015INC-8506 - P2021721N21 3SDReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo. Replaced printer lead and installed in new port. Rebooted lockerSoftware Setting24 minutes
31/12/2025RM010019INC-8646 - P2021721N21 3RSReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. New printer required. Re scanned parcel in cell 71. Check operation of cell 61Software Setting20 minutes
31/12/2025RM010014INC-8563 - P2021721BH1 4SXReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting14 minutes
31/12/2025RM000039INC-8637 - P2021721BH1 1AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting10 minutes
31/12/2025RM010428INC-8642 - P2021721BH16 5BNReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting12 minutes
30/12/2025RM0001278759M26 1AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPrinter was jammed due talk , improper role replacement.

Unjammed cleaned and working again		Software Setting22 minutes
30/12/2025RM0101438551M13 0WWReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRo.\nLl replacement printer working okaySoftware Setting8 minutes
30/12/2025RM0103268559M20 5NFReactive - Locker - Royal Mail - Paper ChangeRoll replacement printer working okay.

An\nAlog controller was turned off again. Now working		Software Setting16 minutes
30/12/2025RM0101308579M22 1PBReactive - Locker - Royal Mail - Paper ChangeRoll replacement printer working o k.

Analog controller was offline new working		Software Setting19 minutes
30/12/2025RM0103668611ST13 7JBReactive - Locker - Royal Mail - Paper ChangeRo.\nLl, replacement printer working.Okay adjustment to door ninety threeSoftware Setting17 minutes
30/12/2025RM0001696878ST6 4RGReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Roll replacement printer, jammed.Now, on jammed cleaned and working.Okay.Software Setting18 minutes
30/12/2025RM000266INC-8501 - P2021721SE6 2UTReactive - Locker - Royal MailDoors checked and opened/ closed fine, support gave all clear to leave.

I gave them a video of the doors opening shutting and locking.		Software Setting20 minutes
30/12/2025RM010071INC-8609 - P2021721GU34 1SSReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting31 minutes
30/12/2025RM010050INC-8593 - P2021721GU21 2QTReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting11 minutes
30/12/2025RM010213INC-8623 - P2021721LU1 2TYReactive - Locker - Royal MailCarried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test x 3

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Locker was turn off at the rcd socket this locker is in a mail and needs a better solution to stop the public turning off the switch see photoSoftware Setting38 minutes
30/12/2025RM000017INC-8618 - P2021721SE21 8SGReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting18 minutes
30/12/2025RM0101008692DY4 9BSReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll replacement.

Printer working ok		Software Setting16 minutes
30/12/2025RM000177INC-8507 - P2021721SE17 3AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting16 minutes
30/12/2025RM010043INC-8652 - P2021721SL6 0JRReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRexod printer flashing lights green to red tried re uploading software but did not solve the issue reached out to support and me support locker requires new printer.removed printer from locker send to modern for deep dive into why this printer would not workSoftware Setting1 hours 26 minutes
30/12/2025RM010029INC-8672 - P2021721SE14 5QFReactive - Locker - Royal Mail - Paper ChangeME to send out new printers as discussed due to fault, mirrors actions of other engineers with the same fault.

Printers to be investigated.		Software Setting1 hours 21 minutes
30/12/2025RM010489INC-8495 - P2021721BR1 3RLReactive - Locker - Royal MailPaper roll replaced and Cells checked and workingSoftware Setting9 minutes
30/12/2025RM0102368675B63 3UAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Printer Jammed.

Unjammed and cleaned.

Printer working ok now		Software Setting16 minutes
30/12/2025RM0103548600DY9 9HNReactive - Locker - Royal Mail - Paper ChangePrinter was jammed.

Unjammed and cleaned.

Printer working ok		Software Setting15 minutes
30/12/2025RM0100058598DY11 6XPReactive - Locker - Royal Mail - Paper ChangeRoll replacement.

Printer working ok		Software Setting14 minutes
30/12/2025RM000110INC-8728 - P2021721TW3 1AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting7 minutes
30/12/2025RM0101098625DT10 2NBReactive - Locker - Royal Mail - Paper ChangeReplaced Paper Roll from Locker

Carried out X 3 print tests Selected changed roll in Mint Battery and RGB controller already disconnected and Battery in Cell 1		Software Setting15 minutes
30/12/2025RM0102558695B98 0NHReactive - Locker - Royal Mail - Paper ChangeRoll replacement

Printer working ok		Software Setting19 minutes
30/12/2025RM0101098625DT10 2NBReactive - Locker - Royal Mail - Paper ChangeReplaced Paper Roll from

Locker Carried out X 3 Print Tests

Selected changed roll in Mint

Battery and RGB controller already disconnected and Battery in Cell 1		Software Setting15 minutes
30/12/2025RM010489INC-8477 - P2021721BR1 3RLReactive - Locker - Royal MailAlso fixed doors 12,16 and 33Software Setting25 minutes
30/12/2025RM000162INC-8458 - P2021721BR1 3QHReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting13 minutes
30/12/2025RM0101228616B47 6EYReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll replacement.

Printer working ok		Software Setting11 minutes
30/12/2025RM010030INC-8496 - P2021721BR7 5AGReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting9 minutes
30/12/2025RM0002468665B4 6ABReactive - Locker - Royal Mail - Paper ChangePrinter Jammed.



Unjammed and working again		Software Setting22 minutes
30/12/2025RM000005INC-8627 - P2021721SW15 6BWReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting11 minutes
29/12/2025RM0102188757CV6 2FGReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPrinter Jammed.

Unjammed and cleaned.

Printer working ok		Software SettingInvalid time format
29/12/2025RM0106618626CV34 6RHReactive - Locker - Royal Mail - Paper ChangeRoll replacement.

Printer working ok		Software Setting13 minutes
29/12/2025RM0103218605Ne64snReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPaper roll replaced.

Battery moved from cell 2 to cell 1.

3 test prints done.

Carried out checks		Software Setting8 minutes
29/12/2025RM0102958482Ne65nrReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsChanged paper roll.

Battery in cell 1 already.

3 test prints and carried out checks		Software Setting6 minutes
29/12/2025RM0102458645Dh21tjReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsBattery already in cell 1.

Parcel in cell 15 but door inactive so activated the door.

Replaced paper and done 3 test prints		Software SettingInvalid time format
29/12/2025RM0102198613Ne387npReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsBattery in cell 1.

Paper replaced.

3 test prints taken.		Software Setting10 minutes
29/12/2025RM0100478657NN12 6DHReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPrinter Jammed.

Unjammed and cleaned.

Printer working ok now		Software Setting21 minutes
29/12/2025RM0000498630CV21 1AAReactive - Locker - Royal Mail - Paper ChangePrinter working okay, although prints are a bit faded.As it's custom printer.Software Setting10 minutes
29/12/2025RM0104888747LE9 1REReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPrinter working ok.

Door adjustments to cell twenty nine		Software Setting15 minutes
29/12/2025RM0104108749LE12 5RDReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPrinter working okaySoftware Setting20 minutes
29/12/2025RM0105198666LE12 6PFReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPrinter working ok.



Printer bracket was loose tightened up now.		Software Setting15 minutes
22/12/2025RM010779LU7 3PLReactive - Locker - Royal Mail - CommissioningJob was aborted as on arrival locker not been installed job should of been cancelled but was notSoftware Setting52 minutes
29/12/2025RM0102118641Sr46ndReactive - Locker - Royal Mail - Paper ChangeBattery already in cell 1. Cell 52 need door adjust as it was sticking and request it to be enabled.



Printer paper changed and firmware update requested due to printer fault		Software Setting27 minutes
29/12/2025RM000072INC-8608 - P2021721RM3 8YNReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting20 minutes
29/12/2025RM010062INC-8603 - P2021721GU7 1NGReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting32 minutes
29/12/2025RM000021INC-8527 - P2021721KT22 7AEReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting10 minutes
29/12/2025RM010267INC-8669 - P2021721ME7 1DEReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting11 minutes
29/12/2025RM010038INC-8488 - P2021721RM16 6YJReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo. Adjusted cell door. Moved battery from cell 11 to cell 1Software Setting13 minutes
29/12/2025RM000238INC-8515 - P2021721RM17 5QBReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo. Adjusted 2x cells as per grey locks.Software Setting26 minutes
29/12/2025RM0102808654S41 8SJReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPrinter working okSoftware Setting24 minutes
29/12/2025RM0103298568Ne108srReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsBattery in cell 2.



Paper was empty so done a paper change. Also cell 26 and 71 was not working and had to do door adjustments to get these operating		Software Setting15 minutes
29/12/2025RM0101138624S9 5HEReactive - Locker - Royal MailRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox

Door Locks		Cell broken lock water ingress.

Cell has a new lock now working ok .

Printer was jammed, now working ok		Software Setting52 minutes
29/12/2025RM010040INC-8566 - P2021721DA1 4HWReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting19 minutes
29/12/2025RM0101298661DN4 0NXReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Roll replacement.

Printer working ok		Software Setting24 minutes
29/12/2025RM010470INC-8592 - P2021721ME10 4DNReactive - Locker - Royal Mail - Paper ChangeRestocked printer with 1 rolllocker now working repaired cell 6 now opening correctlySoftware Setting8 minutes
29/12/2025RM0001348575WF1 1AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPaper roll changed

Battery already in box 1

Old custom printer, very slow to print.		None19 minutes
24/12/2025RM010711NE6 2NRReactive - Locker - Royal Mail - CommissioningThe Postcode and w3w are wrong for this location, below are the correct address Postcode and w3w.



RM010711

Whites Premier Store

153-155 St Anthony's Rd, Walker, Newcastle upon Tyne

NE6 2NE



The correct w3w ///pocket.flute.dusty



Roof access as the locker isn't online.

New router installed with 2 new sims cards.



This locker had a 240V power issue, the commando socket had a loose connection, reconnected and working ok now



everything working ok ME updated all router settings



printer working ok		Fan

Proximity Sensor

Software Setting

PING Test		4 hours 13 minutes
24/12/2025RM0002158536DH8 7RUReactive - Locker - Royal MailAdjustments to door 8 all working ok now.Software Setting8 minutes
23/12/2025RM0107965545NN6 9DYReactive - Locker - Royal Mailconfirmed RGB was removed and battery in cell 1.

Locker has had no power since 17 dec.



This locker was offline, and power was off, had to take the roof off, established the 240v power cable connection was faulty, all secured and working now.





Left hand camera did not work, no 12 v to the camera 2 loose connections one at the wago and one on the main supply.

No QR code on the boxes for the camera had to a QR from camera itself.



create and set up a Ajax pro account.



camera, printer and locker all working ok now.		Software Setting3 hours 20 minutes
24/12/2025RM0105398580DH1 1JAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Roll replacement

Printer Jammed.

Printer, unjammed and cleaned now working OK.		Software Setting17 minutes
24/12/2025RM0106978402SR8 4HEReactive - Locker - Royal MailDoor LocksNew door lock for cell 14, water ingress inches cable.



Cell 1, 23, and 40 are working ok		Software Setting32 minutes
24/12/2025RM000118INC-8342 - P2021721NW10 4UAReactive - Locker - Royal MailPrinter not working, red and green lights flashing. Cleared jam and still not working. Recommend new printer.Software Setting17 minutes
24/12/2025RM0103558372TS21 4ASReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll replacement

Printer working ok		Software Setting22 minutes
24/12/2025RM010193RM10 7YXReactive - Locker - Royal Mail - CommissioningCAT 7 Ethernet Cable

Door Locks		Had issues with rougher sorted out with modern expo then had to replace 5 x door locks as not showing on the mint all doors now workingSoftware Setting3 hours 56 minutes
24/12/2025RM000079INC-8504 - P2021721BN21 1AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting8 minutes
23/12/2025RM0104028334Ne49szReactive - Locker - Royal Mail - Paper ChangePaper roll was already full, printer tests completed, battery already in box 1 and RGB controller disconnected.Software Setting15 minutes
23/12/2025RM0104828453LE17 4EDReactive - Locker - Royal MailRestocked Paper RollsPrinter Jammed.

Unjammed and cleaned working ok now		Software Setting19 minutes
22/12/2025RM0103638032Dy14 8BQReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll replacement.

Printer working ok		Software Setting9 minutes
23/12/2025RM0000278531B30 1HZReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll replacement

Custom printer working ok		Software Setting21 minutes
23/12/2025RM010022INC-8494 - P2021721HA3 0JAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting10 minutes
23/12/2025RM010238INC-8454 - P2021721TN31 6DSReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting22 minutes
23/12/2025RM000119INC-8268 - P2021721NW7 4SRReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%.

Printer was going red and green flashing despite firmware update so new printer required		Software Setting38 minutes
23/12/2025RM010405INC-8487 - P2021721TN12 7HEReactive - Locker - Royal MailOn arrival no power to locker entered via roof and opened monoblock found the main power in not full connecting and arcing pushed the contractor home lock now has power. Then after fault finding found the male connection on router to be faulty new router required with power lead required. Removed all parcels from cells and took to Royal Mail DO Tunbridge and left on bay 52 as per Joe the managers instruction. Discussed with Ollie support t2 and decided best course of action to leave locker powered off until new router supplied.Software Setting2 hours 5 minutes
23/12/2025RM010405INC-8487 - P2021721TN12 7HEReactive - Locker - Royal MailOn arrival no power to locker entered via roof and opened monoblock found the main power in not full connecting and arcing pushed the contractor home lock now has power. Then after fault finding found the male connection on router to be faulty new router required with power lead required. Removed all parcels from cells and took to Royal Mail DO Tunbridge and left on bay 52 as per Joe the managers instruction. Discussed with Ollie support t2 and decided best course of action to leave locker powered off until new router supplied.Software Setting2 hours 5 minutes
23/12/2025RM010125INC-8555HD1 6NWReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRM010125 - A&J 22 Ltd

Battery in cell 1

All other cells operational and active

Roll changed		None5 minutes
23/12/2025RM010116INC-8479 - P2021721RH16 1DGReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting12 minutes
23/12/2025RM0100848572HX6 3AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRM010084 - Brewco Brewing Ltd

Battery in cell 1

All other cells operational and active

Roll changed		None5 minutes
22/12/2025RM0102258562WS11 5SBReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll replacement.

Door latch left open when I arrived.



Printer working ok.		Software Setting28 minutes
22/12/2025RM0104968462B65 0HGReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPrinter was jammed due to someone yanking the label 90 % through the printing process.

Printer working ok again		Software Setting13 minutes
22/12/2025RM010224INC-8272 - P2021721SG18 9BNReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting15 minutes
22/12/2025RM010645INC-8221 - P2021721SG18 0NAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo. Printer is not cutting. New printer required. Reported to RmSoftware Setting10 minutes
22/12/2025RM010306INC-8410 - P2021721LU5 4RFReactive - Locker - Royal MailAdjusted cell 5Software Setting16 minutes
22/12/2025RM010213INC-8412 - P2021721LU1 2TYReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting10 minutes
22/12/2025RM000157INC-8409 - P2021721HP2 7XXReactive - Locker - Royal MailAdjusted cell doors x2 as instructed by RM.Software Setting22 minutes
22/12/2025RM010001INC-8279 - P2021721AL1 2QUReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting22 minutes
22/12/2025RM010452INC-8420 - P2021721AL2 1ABReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting15 minutes
22/12/2025RM000125INC-8222 - P2021721N14 6BWReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting12 minutes
22/12/2025RM0104648491G699ADReactive - Locker - Royal MailPaper roll change and screen was completely white . Had to have a reboot .



All working now



Battery is in locker 2		Software Setting37 minutes
22/12/2025RM0002488474EH329AAReactive - Locker - Royal MailIt was a printer fault not paper change . The roll was nearly new . .



All fixed and working now .		Software Setting25 minutes
22/12/2025RM0100568540WS6 6NQReactive - Locker - Royal MailRestocked Paper RollsPrinter was jammed. I unjammed and cleaned it .

Working ok now.		Software Setting28 minutes
22/12/2025RM0103568528G630RNReactive - Locker - Royal Mail - Paper ChangePaper changeSoftware Setting16 minutes
22/12/2025RM000082INC-8472 - P2021721PO19 1AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting23 minutes
22/12/2025RM0100028463B78 3HDReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPrinter had a slight jam as it was the end of the roll.

Printer unjammed and cleaned. All working ok		Software Setting24 minutes
22/12/2025RM010216Deployment jobPA11ELReactive - Locker - Royal MailSIM - EEBT

SIM - Vodafone		Had to install EE and Voda sims , do a back up file upload on duel sim and configure the locker .



Installed 2 RM vinyl numbers



All working		Software Setting2 hours 35 minutes
22/12/2025RM000104INC-8447 - P2021721SL6 1AAReactive - Locker - Royal MailJam cleared Locker fully operational.

3 prints all okay.		Software Setting8 minutes
21/12/2025RM000024INC-8422 - P2021721WD3 1FDReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting14 minutes
18/12/2025RM010575Inc ?B33 9EFReactive - Locker - Royal MailRestocked Paper RollsI was on this job already installing vinyls, and a customer was trying yo print a lable, which had finished. I asked Tim Watts if he could raise a ticket, for paper roll replacement.



He said go ahead.

Printer working ok

On 18th December.		Software Setting12 minutes
15/12/2025RM0002568133NE61 1AAReactive - Locker - Royal MailRestocked Paper RollsRoll changed, battery already in box 1 and RGB controller disconnected.None8 minutes
15/12/2025RM0102898142SR2 0ABReactive - Locker - Royal MailRestocked Paper RollsRoll changed, battery already in box 1 and RGB controller disconnected.None19 minutes
15/12/2025RM0103327939NE31 2BWReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll changed, battery already in box 1 and RGB controller disconnected.Software Setting15 minutes
15/12/2025RM0002428047NE46 4JAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPrinter Roll changedNone12 minutes
21/12/2025RM010066INC-8255 - P2021721SG2 7DUReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting12 minutes
21/12/2025RM010064INC-8297 - P2021721SG5 1PUReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting10 minutes
21/12/2025RM010317INC-8411 - P2021721LU5 4LRReactive - Locker - Royal MailCleared paper and tape jam. Cleaned roller. Installed new paper roll.Software Setting17 minutes
21/12/2025RM010306INC-8263 - P2021721LU5 4RFReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo. Adjusted 2 x doors and moved parcel from cell 1Software Setting24 minutes
21/12/2025RM000034INC-7899 - P2021721LU6 1JHReactive - Locker - Royal MailDual sim swap. Carried out mcp. New aerial required as no pingSoftware Setting35 minutes
21/12/2025RM0100998321HU10 6AWReactive - Locker - Royal Mail - Paper ChangeI checked the printer out and it was working o k no problems did test prince tooSoftware Setting18 minutes
21/12/2025RM0100328503HU7 4EEReactive - Locker - Royal MailRestocked Paper RollsRoll replacement.

Printer working ok.		Software Setting19 minutes
21/12/2025RM0100618486HU17 0NQReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll replacement.

Printer working OK.

Doors adjustments thirty-one thirty two thirty three thirty four		Software Setting20 minutes
21/12/2025RM000098INC-8421 - P2021721WD18 8FQReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting7 minutes
21/12/2025RM000098INC-8421 - P2021721WD18 8FQReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting13 minutes
21/12/2025RM0101018480PR2 1HYReactive - Locker - Royal Mail - Paper ChangePrinter jam cleared. Print is slightly faded in places but this printer has been cleaned. Was having issues sending test prints but reconnected all cables and seems to be fine now. Roll almost full so not changed. Battery in cell 2None11 minutes
21/12/2025RM0100158316YO15 2PYReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll replacement.

Printer was badly jammed, blade would not return.

All fixed and working now.		Software Setting30 minutes
21/12/2025RM010176INC-8419 - P2021721WD4 8RUReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting15 minutes
21/12/2025RM0101718451PR1 9QRReactive - Locker - Royal Mail - Paper ChangeCell 1 contains a parcel but is greyed out. Door is operational. Parcel now ready for collection.

Paper roll unchanged as almost full		None14 minutes
21/12/2025RM010118INC-8417 - P2021721HP22 3APReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting18 minutes
21/12/2025RM010353INC-8418 - P2021721HP19 9NTReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting6 minutes
21/12/2025RM0001068361M5 4AAReactive - Locker - Royal MailCarried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test x 3

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Vinyls appliedSoftware Setting33 minutes
21/12/2025RM010353INC-8418 - P2021721HP19 9NTReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting6 minutes
21/12/2025RM0103268498M20 5NFReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll changed

Printer unjammed cleaned

Battery in cell 1		None17 minutes
21/12/2025RM000041INC-8416 - P2021721HP22 5ZZReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting13 minutes
21/12/2025RM0101638457SK5 7AEReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll changed

Battery in cell 1		None6 minutes
16/12/2025RM0104468323BB4 8BHReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Roll replacement.



Printer working ok.



4 different QR codes were invalid. 



Tech re-started Mint, still QR code still not working. 



In the end I got a QR code from ME that works.		Software Setting1 hours 27 minutes
19/12/2025RM0102878480S71 2PXReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Roll replacement.



Printer was badly damaged on jammed cleaned working OK.Now.



The analog controller usb was unplugged , plugged back in and working again.		Software Setting20 minutes
19/12/2025RM0103458312S2 2EJReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Roll replacement.

Printer working ok.

Door adjustment on cell fifty one		Software Setting19 minutes
19/12/2025RM0001678367NG2 3EEReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Printer was jammed, and not cutting i eventually got on jammed and cutting again.All working okSoftware Setting33 minutes
19/12/2025RM0101878308PE9 1XAReactive - Locker - Royal Mail - Paper ChangeRoll replacement.

Printer was jammed, unjammed cleaned working OK. Ay now.		Software Setting20 minutes
19/12/2025RM010417SE19 1PLReactive - Locker - Modern ExpoLock 12 operational, door adjusted due to sticking and now works perfectlySoftware Setting40 minutes
19/12/2025RM010286INC-8216 - P2021721HP27 9JYReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsTightened existing bollard as very loose 2 x bollards required.Software Setting45 minutes
19/12/2025RM0002008248GL55 6AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsReplaced Paper Roll from stock

Carried out Print Tests X 3

Selected changed roll in Mint

Battery and RGB controller already disconnected		Software Setting20 minutes
19/12/2025RM0000657996PE19 1AAReactive - Locker - Royal Mail - Paper ChangeRoll replacement

Printer was jammed. Un Jammed and cleaned.		Software Setting24 minutes
19/12/2025RM0101407856LE2 4PEReactive - Locker - Royal Mail - Paper ChangeRoll replacement.

Printer working OK		Software Setting11 minutes
19/12/2025RM0101068235LE18 1DFReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll replacement.

Printer working OK		Software Setting9 minutes
19/12/2025RM0104578236LE2 6GEReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPrinter roll replacement.

Printer working ok		Software Setting12 minutes
18/12/2025RM0104458049CV2 5FSReactive - Locker - Royal MailCarried out all MCP Checks

Printer - Paper roll not under 25%

Printer - Printed Label Test x 3

Router - Setting are correct

Mint - Fan and Heater Test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Mcp, all working now ,

Printer was jammed with screw that fell out from the serated cutter, .



Un Jammed cleaned, printer working ok now.		Fan

Proximity Sensor

Software Setting

PING Test		1 hours 8 minutes
18/12/2025RM010019INC-8011 - P2021721N21 3RSReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. Printrr in fault mode and would not reset. Reported to RM. Can recall with spare rexod printer to test systemSoftware Setting34 minutes
18/12/2025RM010027INC-8265 - P2021721N4 1UJReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo. Adjusted cells 11,32. Moved parcel from 32 to 9 as instructed by RMSoftware Setting32 minutes
18/12/2025RM000011INC-8328 - P2021721E17 3AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting13 minutes
18/12/2025RM0100938284CV6 1DRReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPrinter working ok

Jammed and cleaned, working ok now		Software Setting33 minutes
18/12/2025RM010070INC-7923 - P2021721IG1 2AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint reflashed software and rebooted locker but printer will only cut every 3 prints new rexod printer requiredSoftware Setting47 minutes
18/12/2025RM0102188330CV6 2FGReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Printer had not been screwed down.That's all, and was just dangling.There also it was badly jammed.I cleaned and unjammed it working now.Printer is ok.Software Setting27 minutes
18/12/2025RM0101398253B46 1EGReactive - Locker - Royal Mail - Paper ChangeRoll replacement.

Printer was jammed due to paper being installed incorrectly.

Printer working okay now		Software Setting18 minutes
18/12/2025RM000012INC-8314 - P2021721E3 2EPReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting11 minutes
18/12/2025RM000074INC-8254 - P2021721E14 7AEReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting8 minutes
18/12/2025RM010175INC-7813 - P2021721E16 2AUReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo. Adjusted 2 x cell doors as instructed by RMSoftware Setting45 minutes
18/12/2025RM0101608290B23 5SBReactive - Locker - Royal MailDoor LocksCell 7 door lock water ingress.

Replacement new lock all working ok		Software Setting34 minutes
18/12/2025RM000073INC-8318 - P2021721IG1 1BXReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting14 minutes
18/12/2025RM010417SE19 1PLReactive - Locker - Modern ExpoCannot plug battery in due to current risks, they are removed from all lockers at present.

Lights are currently off.		Software Setting7 minutes
18/12/2025RM000023INC-8329 - P2021721RM13 9TDReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting13 minutes
18/12/2025RM0001598273B112DYReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll replacement.

Printer , jammed , unjammed and clean printer working ok		Software Setting22 minutes
18/12/2025RM010028INC-8261 - P2021721CR6 9DYReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo

Moved Battery from Cell 11 to cell 1		Software Setting15 minutes
18/12/2025RM000026INC-8313 - P2021721DA7 4BSReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting16 minutes
18/12/2025RM0001328276B13 0RZReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Roll replacement.

Red and green flashing light on printer, redox.

Replacement installed firmware.		Software Setting17 minutes
18/12/2025RM0105528426EH114ASReactive - Locker - Royal MailRestocked Paper RollsNew locks installed to 21 , 40 and 44 . All working and tested .



Also done a paper change while on site .



Battery has not been but in any of the lockers but RGB is disconnected.		Software Setting1 hours 11 minutes
18/12/2025RM0102637949Dy5 3yhReactive - Locker - Royal MailCarried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test x 3

Router - Setting are correct

Mint - Fan and Heater Test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Power connector was arking with sparks coming out , disconnected command socket, and re inserted cables tightened correctly.



All working ok now.



Printer working ok		Fan

Proximity Sensor

PING Test		2 hours 39 minutes
18/12/2025RM000042INC-8252 - P2021721ME10 4AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting15 minutes
18/12/2025RM010455INC-7980 - P2021721CT14 6AHReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting18 minutes
18/12/2025RM0101208260DY10 3YTReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll replacement

Printer working ok		Software Setting14 minutes
17/12/2025RM0000567967CW9 5AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll replacement.

Printer working ok		Software Setting10 minutes
17/12/2025RM0000888042L19 9AAReactive - Locker - Royal Mail - Paper ChangeRoll replacement. Printer working ok.

Custom printer.

Ollie said the locker went off line, I checked connectors all were OK, think this has had the new Antenna hence single thick cable.		Software Setting39 minutes
17/12/2025RM0001517920L36 6AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll replacement.

Printer Jammed.

Un Jammed and cleaned.

All working ok



Removed graffiti from locker.		Software Setting36 minutes
16/12/2025RM010699ST6 7AHReactive - Locker - Modern ExpoStack Controllers

Door Locks		Ticket stated that emergency opening Rigel needed installing but it was already in the locker. The issue was with the levelling of the locker and therefore the screen door would not open. Locker was levelled and all doors now opening freely. Needed to replace 2 stack controllers on stack 1 and 2 and a door lock as locker was not recognising 2 locks. Locker commissioned and set up with RM.Fan

Software Setting

PING Test

None		2 hours 31 minutes
17/12/2025RM0104057921TN12 7HEReactive - Locker - Royal MailRestocked Paper Rolls

Printer Spacer Rings STD - Rentox

Door Locks		Removed faulty lock from cell 1, replaced with new lock. All doors tested and open and close fine.

Changed paper roll. 3 prints done. Left locker in working order.

Original lock had water ingress.		Software Setting34 minutes
17/12/2025RM000089L37 7AAReactive - Locker - Modern ExpoRestocked Paper RollsNew PC installed.



Printer working ok.

All doors checked.

PC CHECKED.

Post in the locker was taken to the manager at the office behind.		Fan

Proximity Sensor

Software Setting		4 hours 8 minutes
17/12/2025RM000298NP19 4AAReactive - Locker - Modern ExpoStack Controllers

Door Locks		Arrived on site and X 3 Doors were open Cells 21 ,46 & 70

Replaced ID 12 Stack controller

ID 16 Stack controller X 2 Locks for Cells 21 & 46 dryed out lock on cell 70. Replaced paper roll Carried out X 3 Print Tests

Battery and RGB controller already disconnected and Battery in Cell 1		Software Setting2 hours 15 minutes
17/12/2025RM010033INC-7895 - P2021721TN34 1PHReactive - Locker - Royal MailCarried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test x 3

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - Fan and Heater Test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Software Setting33 minutes
17/12/2025RM0105588285NP20 3NAReactive - Locker - Royal MailRestocked Paper Rolls

Door Locks		On Arrival cell 30 door was open and wouldn't close.

Printer also not printing or beeping. Carried software update on Printer not Working. Replaced faulty lock cell 30 now working. Replaced paper roll Carried out Print Tests X 3 Selected changed roll in Mint

Battery and RGB controller already disconnected and in cell 1		Software Setting1 hours
17/12/2025RM010085INC-8306 - P2021721TN39 3LRReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting18 minutes
17/12/2025RM000036INC-8309 - P2021721BN27 1DQReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPotentially duplicate call out as I attended 12/12/25 and replaced roll, no issues and test prints came back fine.Software Setting8 minutes
17/12/2025RM0101048125CF10 2HHReactive - Locker - Royal Mail - Paper ChangeReplaced paper roll which was empty

Carried X 3 Print Tests

Selected changed roll in Mint

Battery and RGB controller already disconnected. Battery in Cell 1		Software Setting20 minutes
17/12/2025RM010116INC-8299 - P2021721RH16 1DGReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting10 minutes
17/12/2025RM010458INC-8307 - P2021721BN14 7BLReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting13 minutes
16/12/2025RM0102128240PR8 6LZReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Roll replacement.

Printer working okay		Software Setting13 minutes
16/12/2025RM0103358214ST6 5EPReactive - Locker - Royal MailDoor LocksCarried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test x 3

Router - Setting are correct

Mint - Fan and Heater Test

Mint - Both fans guards in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Locker had levelling issue and doors were sticking. Locker levelled and doors now open freely. Replaced lock 83.Fan

Proximity Sensor

Software Setting

PING Test		50 minutes
16/12/2025RM0101848304BL5 2ARReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll replacement

Printer working ok		Software Setting12 minutes
16/12/2025RM0001088219ST4 2AXReactive - Locker - Royal MailRestocked Paper RollsPrinter jam cleared, battery now in box 1 and RGB controller disconnected.None2 hours 9 minutes
16/12/2025RM0001007989M46 0AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPrinter was jammed and not fixed down also screw missing.



Unjammed cleaned and another screw put in but it works , need 3 of the correct screws.



Printer working now ok.		Software Setting58 minutes
16/12/2025RM010007INC-8300 - P2021721RG22 4TWReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting22 minutes
16/12/2025RM0001268350M16 7QAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll replacement.

Printer was not working red and green flashing lights. Re installed firmware.

Printer working ok now		Software Setting20 minutes
16/12/2025RM0103167629WN4 9QNReactive - Locker - Royal MailBollardsBollards installedNone48 minutes
16/12/2025RM0000578301TQ2 7TAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsReplaced Paper Roll

Carried out X 3 Print Tests

Selected changed roll in Mint

Battery and RGB controller already disconnected Battery in Cell 1		Software Setting20 minutes
16/12/2025RM0102008004EH129HUReactive - Locker - Royal MailPaper roll changed



All working



Box 46 working		Software Setting22 minutes
16/12/2025RM0101368305SK15 1PDReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll replacement.

Printer working ok		Software Setting22 minutes
16/12/2025RM0100928302KY1 1PFReactive - Locker - Royal MailPaper roll change





All working		Software Setting18 minutes
16/12/2025RM0001917766SN3 5TGReactive - Locker - Royal MailRestocked Paper Rolls

Rentox Printer		Cleared paper Jam still not printing. Faulty Printer

Replaced Rexod Printer and paper Roll from stock

Carried out X 3 Print Tests

Selected changed roll in Mint

Battery and RGB controller already disconnected and in Cell 1		Software Setting45 minutes
16/12/2025RM010138INC-8290 - P2021721SL2 1JDReactive - Locker - Royal MailCarried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test x 3

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - Fan and Heater Test

Mint - Both fans guards in place

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Lock 70 tested and working correctly carried out MCPSoftware Setting45 minutes
16/12/2025RM0105578269BB7 4AWReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Roll replacement. Printer working okSoftware Setting11 minutes
16/12/2025RM000138INC-8274 - P2021721SW14 8JBReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting16 minutes
16/12/2025RM0100917484KY76TFReactive - Locker - Royal MailPaper roll changeSoftware Setting21 minutes
16/12/2025RM010058INC-7911 - P2021721SW6 2GDReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting26 minutes
16/12/2025RM0004468323BB4 8BHReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll replacement.

4 different qr codes would not work. Tech replacement started Mint, still qr not working. In the end I got a ME qr code that works.



Printer working ok		Software Setting1 hours 27 minutes
16/12/2025RM0103028005KY85JNReactive - Locker - Royal MailScreen now all working , the usb cables that go into the back had been disconnected.



Paper roll changed		Software Setting57 minutes
16/12/2025RM010009INC-8258 - P2021721SW4 7SLReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting54 minutes
16/12/2025RM0000617746SN12 6ZZReactive - Locker - Royal Mail - Paper ChangePrinter was off in Mint

Spacers not fitted.

Fitted spacers which were loose in locker

Turned on Printer in mint

Carried out X 3 Test prints		Software Setting15 minutes
16/12/2025RM0001278183M26 1AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Roll replacement.

Printer was jammed and and green light flashing.I reinstalled the software now or working ok		Software Setting29 minutes
16/12/2025RM0103808315M27 4BtReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll replacement. Printer working okSoftware Setting15 minutes
16/12/2025RM000266INC-8319 - P2021721SE6 2UTReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting11 minutes
16/12/2025RM0104248345G431PUReactive - Locker - Royal MailPrinter blade needed reset .



Changed paper roll .		Software Setting25 minutes
16/12/2025RM000075INC-8225 - P2021721SE13 7HGReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting10 minutes
16/12/2025RM010425CA11 7JUReactive - Locker - Modern ExpoDoors adjusted and now working as expected. Video uploaded to ME WhatsApp group.None10 minutes
16/12/2025RM0001378007M41 9AAReactive - Locker - Royal MailRestocked Paper RollsCustom printer. Roll replacement. All working okSoftware Setting14 minutes
16/12/2025RM0105428246CA7 9AFReactive - Locker - Royal MailRestocked Paper RollsRoll changed, battery now in box 1 and RGB controller disconnected.None8 minutes
15/12/2025RM0103408267M7EBReactive - Locker - Royal Mail - Paper ChangeRoll replacement. Printer working okSoftware SettingInvalid time format
15/12/2025RM0000688037M4 5AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll replacement.

Custom printer working ok although a bit faded		Software Setting16 minutes
15/12/2025RM0001068292M5 4AAReactive - Locker - Royal Mail - Paper ChangeChecked all connectors usb and rj 45 for the scanner And came back online, working ok now.



Opened all doors to check for parcels. Nothing inside.



Can't see RM sticker s		Software Setting51 minutes
15/12/2025RM0002138226SK8 1BYReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll replacement.

Printer Jammed.

Printer unjammed and cleaned.

Working ok now



Analogue controller was unplugged. Plugged back in all working ok now		Software Setting39 minutes
15/12/2025RM0103228025TS16 0EHReactive - Locker - Royal MailRestocked Paper RollsRoll changed, battery already in box 1 and RGB controller disconnected. Please confirm checksNone16 minutes
15/12/2025RM010235CM24 8DBReactive - Locker - Modern ExpoRGB controller has been removed due to technical issue regarding controller and battery. Replaced paper that was moist.Software Setting12 minutes
15/12/2025RM0103558122TS21 4ASReactive - Locker - Royal MailRestocked Paper RollsRoll changed, battery now in box 1 and RGB controller disconnected. Please confirm checksNone4 minutes
15/12/2025RM0103018143DH2 2TTReactive - Locker - Royal MailRestocked Paper RollsRoll changed, battery already in box 1 and RGB controller disconnected.None7 minutes
15/12/2025RM0103588182DH2 1RLReactive - Locker - Royal MailDoor LocksLock 36 inoperable. Replaced and now working as expectedNone38 minutes
15/12/2025RM0103087609NP23 5TAReactive - Locker - Royal Mail - Paper ChangeReplaced Paper Roll

Carried out X 3 Print Tests

Selected changed roll in Mint		Software Setting15 minutes
15/12/2025RM010261CT - WICK5287IP14 4NHReactive - Locker - Royal MailCould only install one bollard onto original concrete due to two pads being to sand mix and breaking apart when drilled. Better pads requiredSoftware Setting55 minutes
15/12/2025RM010217IP16 4ABReactive - Locker - Modern ExpoUnable to carry out repairs due faults regarding RGB controllers and batteries. Replaced paper roll. Checked operation of cell 29. Reported to RMSoftware Setting38 minutes
15/12/2025RM0103617875SR4 8NJReactive - Locker - Royal MailGraffiti removed from the lockerNone17 minutes
15/12/2025RM010593IP2 0BXReactive - Locker - Modern ExpoChecked connection and operation of lock all ok. Sent video to show operationSoftware Setting13 minutes
15/12/2025RM0104788008SR3 1JSReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsLocker required levelling to release sticking doors. Now all open correctly. Roll changed, battery already in box 1 and RGB controller disconnected.None40 minutes
15/12/2025RM0001207971S60 1AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll replacement.

Printer Jammed, unjammed and cleaned, all working ok now		Software Setting22 minutes
15/12/2025RM0102888142SR2 0ABReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll changed, battery already in box 7 and RGB controller disconnected.None16 minutes
15/12/2025RM0102058126SR5 1JBReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPrinter jammed and cleared. Battery in door 1 and RGB controller disconnected.None29 minutes
15/12/2025RM0102747525HR2 6BQReactive - Locker - Royal Mail - Paper ChangeReplaced paper roll

Locker wouldn't print tests from MINT printer off line.

Carried checks of all cables.

Printer software updated

Locker needed reboot.

X 3 print tests carried Out

Selected changed roll in Mint

Battery and RGB controller already disconnected		Software Setting1 hours 15 minutes
15/12/2025RM0101017992PR2 1HYReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsDoor 39 adjusted and is operational

Printer roll changed

Battery already in cell 2

RBG disconnected		None15 minutes
15/12/2025RM0101718243PR1 9QRReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPaper roll changed

Battery already in cell 1

RGB already disconnected

Cell 21 contains parcel		None9 minutes
15/12/2025RM0000438039HX1 1AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll replacement printer working OK.Software Setting14 minutes
15/12/2025RM0102958040NE6 5NRReactive - Locker - Royal MailRestocked Paper RollsRoll changed, battery already in box 1 and RGB controller disconnected.None8 minutes
15/12/2025RM0105678031HR2 6HAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsReplaced empty paper roll

Carried out X 3 Print Tests

Selected changed roll in Mint

Battery and RGB controller already been disconnected		Software Setting20 minutes
15/12/2025RM010161INC-7959 - P2021721BN26 6UEReactive - Locker - Royal MailRe-Leveled locker, fixed cell doors for 3 & 6. Reconfigured with support.Software Setting45 minutes
15/12/2025RM010402NE4 9SZReactive - Locker - Modern ExpoDiffuser adjusted. Doors 20 and 33 adjusted and now working as expected.None13 minutes
15/12/2025RM0100048012DL15 5JGReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll changed, battery already in box 1 and RGB controller disconnected.None7 minutes
14/12/2025RM010013?HU14 3LNReactive - Locker - Royal MailCarried out all MCP Checks

Printer - Paper roll not under 25%

Printer - Printed Label Test x 3

Router - Setting are correct

Router - Firmware Updated

Mint - Fan and Heater Test

Mint - Both fans guards in place

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		locker offline, no power 240v ,



locker has been offl since 10th December.



Rm010113 - Paul Leeming is on this site because of power issue. There has been some electrical work completed at the site and the locker has been wired to another RCBO on the distribution board. This RCBO was off. When switched on, the locker powered up. After discussions with Dan Marsh and Gareth Clinch it was deemed safe to leave the locker switched on, powered on by the new RCBO but we do not know why that was switched off. A decision was made to do the work that needed completing on the locker, closing the Monoblock and switching off at the distribution board until it is looked at by the electrician on site.		Fan

Proximity Sensor

Software Setting

PING Test		3 hours 26 minutes
14/12/2025RM010051INC-8045 - P2021721CM2 5PAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting13 minutes
14/12/2025RM010013INC-7941 - P2021721SO31 6DXReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting13 minutes
14/12/2025RM0102548266WF17 7SEReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll replacement.

Printer working okay		Software Setting16 minutes
14/12/2025RM0102608224LS27 7ETReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPrinter Jammed, unjammed and cleaned, all working good now.Software Setting30 minutes
14/12/2025RM000045INC-8238 - P2021721GU14 6DGReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting12 minutes
14/12/2025RM010049INC-8227 - P2021721GU15 3YNReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting11 minutes
14/12/2025RM000104INC-8275 - P2021721SL6 1AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRevisit Required to update printer softwareNone27 minutes
14/12/2025RM010305INC-8038 - P2021721CO15 5SPReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting10 minutes
14/12/2025RM010614INC-8277 - P2021721IP3 8TQReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting13 minutes
14/12/2025RM010025INC-7844 - P2021721UB8 1QWReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting15 minutes
14/12/2025RM000314INC-7891 - P2021721IP17 1AAReactive - Locker - Royal MailCAT 7 Ethernet CableCarried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test x 3

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Cable had come out of PCB.

Reconnected and locker now back online.

Installed new CAT7		Software Setting30 minutes
14/12/2025RM010023INC-8262 - P2021721TW12 1AWReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting16 minutes
14/12/2025RM010037INC-8271 - P2021721KT2 5NZReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting10 minutes
14/12/2025RM010261INC-8264 - P2021721IP14 4NHReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting10 minutes
14/12/2025RM000021INC-8010 - P2021721KT22 7AEReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting13 minutes
14/12/2025RM000080INC-8134 - P2021721CB8 8JJReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting15 minutes
13/12/2025RM0002508223LN5 7NUReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll replacement.

Printer was badly jammed. Due to improper installation of previous paper roll.

Unjammed cleaned printer working okay.

When I arrived the locker was offline I checked cables and did restarts, now online.		Software Setting34 minutes
13/12/2025RM0102038014DN32 7JRReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Roll replacement

Printer working okay		Software Setting11 minutes
13/12/2025RM0101218259DN40 1BGReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll replacement.

Printer working okay		Software Setting10 minutes
13/12/2025RM0001968009DN15 7AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll replacement.

Printer working okay		Software Setting10 minutes
13/12/2025RM0102948234DN15 8HGReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll replacement

Printer working okay		Software Setting16 minutes
13/12/2025RM0100398138DN17 3NBReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll replacement.



Printer working okay.

Putt battery in cell 1		Software Setting19 minutes
13/12/2025RM0103707877WF9 2RJReactive - Locker - Royal MailRestocked Paper RollsRoll replacement.

Printer working okay.



Very hard to find site , maybe send w3w when going to this location, it's behind the shop on the main Rd down an alley way.		Software Setting17 minutes
13/12/2025RM0102887981WF9 5HAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll replacement.

Printer working okay.

Swapped a roll from the Mona block with one in my car.As the one in the monarch was too damp.		Software Setting15 minutes
13/12/2025RM0105168247LS14 6HWReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Roll replacement.

Printer working ok.

Adjustments of doors Thirteen fifteen and seventeen doors okay now		Software Setting20 minutes
25/11/2025RM010038INC-7353 - P2021599RM16 6YJReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting25 minutes
25/11/2025RM010038INC-7353 - P2021599RM16 6YJReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting10 minutes
RM000278TA20 1QDReactive - Locker - Royal MailPaper Roll didn't require changing. Removed Battery and placed in Cell 1 Disconnected RGB controller Carried out X 3 Print TestsSoftware Setting30 minutes
29/11/2025RM010282INC-6774 - P2021599NN3 6EWReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Cleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo.

Installed new spacers		Software Setting10 minutes
26/11/2025RM0103617229SR4 8NJReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll changed, all lights working. All doors ok.Software Setting7 minutes
26/11/2025RM0000817429WA12 9AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll changed, all lights working. All doors ok. Door 27 adjusted and now working.None20 minutes
28/11/2025RM0001477588LS27 8TBReactive - Locker - Royal MailLocker was off on arrival. Roof access was required. Logged into the router and uploaded the backup file. Locker came back online. The password had set itself to the usual but with an exclamation mark on the end. Removed 6 packages from the locker and dropped them at Booze 4 All as directed by Anant.PING Test1 hours
29/11/2025RM010006INC-7481 - P2021599NN14 2WEReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting13 minutes
29/11/2025RM010066INC-7389 - P2021599SG2 7DUReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Cleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo.

Installed new spacers		Software Setting9 minutes
29/11/2025RM010318INC7422KA183RFReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsAll working correctlySoftware Setting19 minutes
29/11/2025RM010583INC7523G767HGReactive - Locker - Royal MailPrinter now working correctly.None27 minutes
29/11/2025RM010344INC6732G537RZReactive - Locker - Royal MailPrinter fault cleared and blade now up and in correct position.



All working correctly		None28 minutes
29/11/2025RM010047INC-7544 - P2021599NN12 6DHReactive - Locker - Royal Mail - Paper ChangePrinter Spacer Rings 28mm - RentoxCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo.

Installed new spacers		Software Setting11 minutes
29/11/2025RM010232INC7567PA75JNReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsAll working correctlyNone16 minutes
29/11/2025RM010353INC-7488 - P2021599HP19 9NTReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Cleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo.

Installed new spacers		Software Setting5 minutes
29/11/2025RM010464INC7520G699ADReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsAll working correctlyNone14 minutes
29/11/2025RM010022INC-7518 - P2021599HA3 0JAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting12 minutes
29/11/2025RM000125INC-7357 - P2021599N14 6BWReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Cleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo.

Installed new spacers		Software Setting10 minutes
28/11/2025RM000193INC-7382 - P2021599nullReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Cleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo.

Installed new spacers		Software Setting14 minutes
28/11/2025RM010432INC-7538 - P2021599SE13 6NZReactive - Locker - Royal MailRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox

CAT 7 Ethernet Cable

Door Locks		Installed new lock to cell 3.

Adjusted doors to cells 1, 12, 15, 20. All now opening perfectly. Installed new CAT7 cable.

Installed 2x new paper rolls.

1x to monoblock

1x to printer.

Installed new spacers		Software Setting51 minutes
28/11/2025RM010432INC-7538 - P2021599SE13 6NZReactive - Locker - Royal MailRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox

CAT 7 Ethernet Cable

Door Locks		Installed new lock to cell 3.

Adjusted doors to cells 1, 12, 15, 20. All now opening perfectly. Installed new CAT7 cable.

Installed 2x new paper rolls.

1x to monoblock

1x to printer.

Installed new spacers		Software Setting51 minutes
28/11/2025RM010489INC-7473 - P2021599BR1 3RLReactive - Locker - Royal Mail - Paper ChangePrinter Spacer Rings 28mm - RentoxCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo.

Installed new spacers		Software Setting11 minutes
28/11/2025RM010081INC7528KY13HSReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsAll working correctly





Bollards missing from front of locker . X 2 .		None26 minutes
28/11/2025RM010030INC-7192 - P2021599BR7 5AGReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting19 minutes
28/11/2025RM010092INC7423KY11PFReactive - Locker - Royal MailRestocked Paper RollsLabel jammed in printer .

Removed and cleared , new roll put in and stocked up .



All working .		None26 minutes
28/11/2025RM0102406848GL1 5JXReactive - Locker - Royal MailReplaced Paper Roll from Locker Stock

Carried Out X 3 Print Tests

Selected changed roll in Mint		Software Setting15 minutes
28/11/2025RM010072INC-7475 - P2021599TN12 0QEReactive - Locker - Royal Mail - Paper ChangePrinter Spacer Rings 28mm - RentoxCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo.

Installed new spacers		Software Setting13 minutes
28/11/2025RM010627OL3 7DDReactive - Locker - Modern ExpoDoor was sticking to the side if the locker when closed. Adjusted the door and now operational. Video of operating the door is on WhatsApp group Principle & ME.None9 minutes
28/11/2025RM0001917426SN3 5TGReactive - Locker - Royal Mail - Paper ChangeReplaced Paper Roll from Locker Stock

Carried out X 3 Print Tests

Selected changed roll in Mint		Software Setting15 minutes
28/11/2025RM010309INC-7377 - P2021599RH17 7RFReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting11 minutes
28/11/2025RM0001247391M25 3AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll changed, all lights working. All doors ok.Software Setting14 minutes
28/11/2025RM000037INC-7500 - P2021599BN41 1AAReactive - Locker - Royal MailOn arrival RCD in the dept was off reset. Carried out emergency opening and reset locker rcd the Ajax nvr and router can on but the mint did not traced power routes to confirm supply from locker to 12vdc and there was power confirm with Level 3 support new mint pc required also when on site changed paper and stocked monoblock with 1 rollSoftware Setting1 hours 47 minutes
28/11/2025RM010200INC7365EH129HUReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPrinter working correctlySoftware Setting24 minutes
28/11/2025RM0105497478BL3 2NZReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsLast roll change incorrectly installed. Paper not cutting. Updated firmware. Had to put a new roll in. Other roll possibly damp. All lights working. All doors ok.None22 minutes
28/11/2025RM0001497361BA14 8DAReactive - Locker - Royal MailReconnected empty Paper Roll

Carried out Print Tests X 3

Selected changed roll in Mint		Software Setting15 minutes
28/11/2025RM010147INC7532EH129JYReactive - Locker - Royal Mail - Paper ChangeCompleted printer test all working correctlyNone13 minutes
28/11/2025RM0101847168BL5 2ARReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll changed, all lights working. All doors ok.None9 minutes
28/11/2025RM0002307352SN14 6EXReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPaper Low so replaced Paper Roll

Carried out Print Tests X 3

Selected changed roll in Mint		Software Setting15 minutes
28/11/2025RM0001837203PR6 0UUReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll changed, all lights working. All doors ok.None9 minutes
28/11/2025RM010155INC-7485LS16 6EBReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll changedNone4 minutes
28/11/2025RM0001027369BS6 5DDReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsReplaced Paper Roll as completely empty

Carried out Print Tests

Selected changed roll in Mint		Software Setting15 minutes
28/11/2025RM0104467436BB4 8BHReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll changed, all lights working. All doors ok. Box 35 adjusted and now operational.Software Setting12 minutes
28/11/2025RM000173INC-7398 - P2021599BN12 4NPReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo also please not the rgb controller is missing from the mint no lights on at allSoftware Setting21 minutes
28/11/2025RM010260INC-7424LS27 7ETReactive - Locker - Royal MailRestocked Paper RollsRoll changedNone7 minutes
28/11/2025RM000147INC-7387LS27 8TBReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsIssues with this locker.

Switched the printer off to replace the roll but when I turned the printer back on the locker switched off. Spoken to Paul and tried to get the locker back on but no joy. Power meter is lit up which suggests power is getting to the locker. Leaving site		None17 minutes
28/11/2025RM010123INC-7379WF13 4RHReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPaper changedNone6 minutes
28/11/2025RM010108INC-7469WF15 7DSReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll changedNone6 minutes
28/11/2025RM010253INC-7393WF15 7LTReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll changed

Doors 4 and 18 repaired		None7 minutes
28/11/2025RM010133Inc-7213BD19 4RAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll changedNone5 minutes
28/11/2025RM010083INC-7374BD4 0AHReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll changedNone10 minutes
27/11/2025RM0101367428SK15 1PDReactive - Locker - Royal MailRestocked Paper RollsRoll changed, all lights working. All doors ok.None12 minutes
27/11/2025RM010050INC-7487 - P2021599GU21 2QTReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting26 minutes
27/11/2025RM0103267470M20 5NFReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll changed, all lights working. All doors ok.Software Setting8 minutes
27/11/2025RM0103267470M20 5NFReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll changed, all lights working. All doors ok.Software Setting21 minutes
27/11/2025RM0103787395WA4 6RNReactive - Locker - Royal MailRestocked Paper RollsRoll changed, all lights working. All doors ok.None7 minutes
27/11/2025RM0102227211CH44 0BZReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsDoor 29 adjusted and working please enable. Printer firmware updates. Roll changed, all lights working. All doors ok.Software Setting15 minutes
27/11/2025RM010278INC-7082S75 3JRReactive - Locker - Royal MailBollardsBollard installedNone46 minutes
27/11/2025RM0102507228CH44 9DEReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll changed, all lights working. All doors ok.Software Setting7 minutes
27/11/2025RM0104767195CH7 6ELReactive - Locker - Royal Mail - Paper ChangePaper would not feed. Tiny screw missing from tear off blade. Removed the whole blade and printer working fine. Blade left inside the locker. Spare screw taken to try source some. All doors and lights are good.None40 minutes
27/11/2025RM000165INC-6891S63 5AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPaper roll changed

Doors 16 and 18 have been adjusted and are now operational.		None11 minutes
27/11/2025RM010082INC-7210S9 5EZReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPaper roll changed

Graffiti is present (white spray paint) on 3 small doors		None9 minutes
27/11/2025RM0105467480CW7 3BSReactive - Locker - Royal MailCarried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test x 3

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Doors adjusted and all working fine. There were a few sticking. Vinyls required for column 4, 5 and right side panel. No damage to the locker. 2 replacement bollards required.Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		46 minutes
27/11/2025RM010328INC-6862S12 2GEReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPaper roll changed

Doors 37, 41, 51 all adjusted and now operational		None28 minutes
27/11/2025RM010037INC-7502 - P2021599KT2 5NZReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting8 minutes
27/11/2025RM010280INC-7435S41 8SJReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPrinter roll changed

Printer firmware updated

Door 68 adjusted and now operational		None17 minutes
27/11/2025RM0103277490ST6 5QHReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsAdjusted doors 1, 33, and 93. Roll changed, all lights working. All doors ok..None20 minutes
27/11/2025RM000297Not given , ask BartAB41 9JJReactive - Locker - Royal MailRestocked Paper RollsLocker door was jamming. Now working correctly.



Also changed paper roll while here .		None22 minutes
27/11/2025RM000013INC-7437 - P2021599E6 6AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting12 minutes
27/11/2025RM0000557150ST5 6EDReactive - Locker - Royal MailRestocked Paper RollsRoll changed, all lights working. All doors ok.None11 minutes
27/11/2025RM010221INC-6807NG24 3TAReactive - Locker - Royal MailPrinter is now online.

Look like corrosion on lock 30 and 31, I’ve cleaned them both best I can.

30 is now operational but 31 still won’t close.

31 now closed with magnets to avoid customer use		None29 minutes
27/11/2025RM0103237376WV13 1EDReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Door Locks		Replaced lock on box 37. Roll changed, all lights working. All doors ok.None24 minutes
27/11/2025RM000072INC-7439 - P2021599RM3 8YNReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting11 minutes
27/11/2025RM000250INC-7381LN5 7NUReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rollspaper changed, Box 3 and 4 greyed out but workingNone9 minutes
27/11/2025RM000047INC-7521 - P2021599CM12 9AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting16 minutes
27/11/2025RM0102637372DY5 3YHReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll changed, all lights working. All doors ok.None6 minutes
27/11/2025RM010009INC-7407 - P2021599SW4 7SLReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting17 minutes
27/11/2025RM0103547409DY9 9HNReactive - Locker - Royal MailRestocked Paper RollsPrinter firmware updated. Roll replaced. Doors 1 and 4 adjusted. All lights working.None22 minutes
27/11/2025RM010121INC-7438DN40 1BGReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll changedNone6 minutes
27/11/2025RM010071INC-7397 - P2021599GU34 1SSReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting8 minutes
27/11/2025RM000004INC-7431 - P2021599SW12 8AXReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting8 minutes
27/11/2025RM010338INC-6350 - P2021599SS1 1PLReactive - Locker - Royal Mail - Paper ChangeCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo.

No issues with printer.

Adjusted door to cells 7, 8 & 16. All now opening perfectly		Software Setting14 minutes
27/11/2025RM000006INC-7245 - P2021599SW16 1QAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting18 minutes
27/11/2025RM0100057383DY11 6XPReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll changed, all lights working. All doors ok.None16 minutes
27/11/2025RM000006INC-7245 - P2021599SW16 1QAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting18 minutes
27/11/2025RM0101207388DY10 3YTReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll changed, all lights working. All doors ok.Software Setting11 minutes
27/11/2025RM000076INC-7212 - P2021599SW17 8PYReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting12 minutes
27/11/2025RM000272INC-7519 - P2021599CM3 5YAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo.

Installed new spacers.

Adjusted door to cells 12 & 51. Now open perfectly		Software Setting24 minutes
27/11/2025RM000272INC-7519 - P2021599CM3 5YAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Cleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo.

Installed new spacers		Software Setting11 minutes
27/11/2025RM010060INC-7234HU1 1UUReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPaper changed

Confirmed by Ollie		None5 minutes
27/11/2025RM000146INC-7392 - P2021599SW19 4BBReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting10 minutes
27/11/2025RM0000327079B60 3BGReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsUpdated the printer firmware. Replaced the existing roll as it was the old difficult to peel one. All doors ok and all lights working.None20 minutes
27/11/2025RM010051INC-7489 - P2021599CM2 5PAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Cleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo.

Installed new spacers		Software Setting17 minutes
27/11/2025RM010087INC-7493 - P2021599TW18 3APReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting8 minutes
27/11/2025RM0105757524B33 9EFReactive - Locker - Royal Mail - Paper ChangePrinter was not cutting. Farced reset the printer and working fine. ME - name stickers missing.None30 minutes
27/11/2025RM010028INC-7235 - P2021599CR6 9DYReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting16 minutes
27/11/2025RM010032INC-7430HU7 4EEReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll changed

Door 32 adjusted and operational		Software Setting

None		7 minutes
27/11/2025RM0100937474CV6 1DRReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll changed, all lights working. All doors ok.None9 minutes
27/11/2025RM010384INC-7378HU11 5JXReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls2, 4, 58 greyed out but operational

3, 6,7, 12, 73 adjusted and now operational

Printer roll changed

Leaving site		None15 minutes
27/11/2025RM0000497472CV21 1AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPrinter roll replaced. Custom printer. All lights working. All doors ok.None9 minutes
27/11/2025RM010385INC-7434YO25 8RLReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPaper changed

Locks 12 and 19 were greyed out. Adjusted doors to make operational		None16 minutes
26/11/2025RM010306INC-6914 - P2021599LU5 4RFReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Cleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo.

Installed new spacers		Software Setting12 minutes
26/11/2025RM000128INC-6735 - P2021599ME8 0QNReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting16 minutes
26/11/2025RM010706INC-7197 - P2021599ME11 5ARReactive - Locker - Royal MailCarried out emergency roof access. Tested supply , found no incoming supply to locker. On site electricians will recall as advised by on site building manager. Recommend fitting a time lag RCD to stop further problems.Software Setting36 minutes
26/11/2025RM010442INC-7201 - P2021599TN26 1APReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also

printed 3 x test prints and reported to support Whats App with photo

Adjusted cell door.		Software Setting10 minutes
26/11/2025RM010085INC-7348 - P2021599TN39 3LRReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting15 minutes
26/11/2025RM000079INC-7425 - P2021599BN21 1AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting14 minutes
26/11/2025RM000219INC-7122NG17 1AAReactive - Locker - Royal Mail - Paper ChangePrinter blade not cutting deep enough.

Checked for jam and debris, firmware updated but still not working. Requires new printer. Printer unplugged and switched off		None50 minutes
26/11/2025RM010185INC7408ML28HFReactive - Locker - Royal MailPrinter needed a reset and paper was jammed in .



When the paper is sitting for a while it’s getting damp and not cutting , so the customer pulls the label and it jams .



Once I run it through to dry paper it cuts correctly.



Printer left working		None32 minutes
26/11/2025RM010570NAML7 5AQReactive - Locker - Royal MailRestocked Paper Rolls

Door Locks		Installed new door lock and door lock cable .



All working		None2 hours 47 minutes
26/11/2025RM000086INC-7373 - P2021599HA8 7AGReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting13 minutes
26/11/2025RM000104INC-7220 - P2021599SL6 1AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting13 minutes
26/11/2025RM010026INC-7237 - P2021599HA4 0HQReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Cleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo.

Installed new spacers		Software Setting16 minutes
26/11/2025RM000092INC-7194 - P2021599UB3 3BSReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting18 minutes
26/11/2025RM000020INC-7167 - P2021599TW15 1YAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting11 minutes
26/11/2025RM010023INC-7236 - P2021599TW12 1AWReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting12 minutes
26/11/2025RM0103797217MK4 4DDReactive - Locker - Royal MailPrinter Spacer Rings 28mm - RentoxCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo.

Installed new spacers		Software Setting12 minutes
26/11/2025RM0102197399NE38 7NPReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPrinter roll replaced. All doors ok, all lights working.None11 minutes
26/11/2025RM000155INC-7135NG10 1AAReactive - Locker - Royal Mail - Paper ChangePrinter was jammed on arrival. Cutting blade was stuck which prevented the jam being cleared. Stripped the printer to try and release the blade and a small popping noise was hard and a burning smell was coming from the printer. A component seems to have blown. This site requires a new printer. Printer was left unplugged and powered offNone40 minutes
26/11/2025RM010379INC-7217 - P2021599MK4 4DDReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Cleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo.

Installed new spacers		Software Setting12 minutes
26/11/2025RM0103437433DH2 1DDReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPrinter roll replaced. Doors 1, 6, 12 and 16 adjusted. Door 53 connector was not in the board. Now enable. Printer bracket loose on the door. Now tightened.None42 minutes
26/11/2025RM010036INC-7396 - P2021599KT17 1EQReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting12 minutes
26/11/2025RM000112INC-7427 - P2021599KT20 5DAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting10 minutes
26/11/2025RM010284INC-7390 - P2021599MK41 9EQReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Cleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo.

Installed new spacers		Software Setting10 minutes
26/11/2025RM0103997207DE14 3JPReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRemoved jam, replaced paper. Adjusted door 39 as was sticking and opening stiffNone25 minutes
26/11/2025RM0002427375NE46 4JAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPrinter roll replaced, all doors ok and lights on.None15 minutes
26/11/2025RM0102937216DH7 9LSReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPrinter roll replaced. Doors checked and all lights on.None15 minutes
26/11/2025RM0104027199NE4 9SZReactive - Locker - Royal MailRestocked Paper RollsLocker tripping inside the main building. Initially started but after 10 minutes it tripped again. Reset breaker but tripped after 2 seconds. Inspected commando plug and found 3mm of ice inside it. Inspected main socket and found water and ice inside. There is a small bend in the plastic of the main socket and I believe this may have caused the seal to fail. Replaced paper roll but could not tell software of the change, locker tripped as I started a test print.PING Test1 hours 9 minutes
26/11/2025RM000033INC-7432 - P2021599AL7 1AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Cleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo.

Installed new spacers		Software Setting13 minutes
25/11/2025RM010096INC-7233 - P2021599TN21 0BNReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware SettingInvalid time format
25/11/2025RM010116INC-7224 - P2021599RH16 1DGReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting12 minutes
25/11/2025RM010144INC-7221 - P2021599PO22 9FBReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting11 minutes
25/11/2025RM010053INC-7067 - P2021599IG1 1RSReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting13 minutes
25/11/2025RM010376INC-7114 - P2021599RM10 8YTReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo. Adjusted doors on cells 10, 12.Software Setting25 minutes
25/11/2025RM0104987230N21 1UJReactive - Locker - Royal MailRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Installed 2x new paper rolls

1x to printer

1x to monoblock

Installed new spacers		Software Setting11 minutes
25/11/2025RM0000157231N21 3SDReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsUnlocked paper jam

Restocked printer with 1x roll		Software Setting13 minutes
25/11/2025RM010440INC-7125 - P2021599RM17 5QLReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting14 minutes
25/11/2025RM000238INC-7106 - P2021599RM17 5QBReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting15 minutes
25/11/2025RM010388NAKA20 3JLReactive - Locker - Royal MailVinyl crown installedNone30 minutes
24/11/2025RM0103477238BS23 2USReactive - Locker - Royal Mail - Paper ChangeReplaced Paper Roll from Locker

Carried out Print Tests

Selected changed roll in Mint		Software Setting25 minutes
24/11/2025RM01010741179NP7 5LUReactive - Locker - Royal Mail - Paper ChangeCleared Paper Jam

Carried out Print Tests		Software Setting15 minutes
24/11/2025RM010070INC-7116 - P2021599IG1 2AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Cleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo.

Installed new spacers		Software Setting12 minutes
24/11/2025RM010458INC-7127 - P2021599BN14 7BLReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting9 minutes
24/11/2025RM0103696856NP13 2HFReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsReplaced Paper Roll which was empty.

Carried print tests

Selected changed roll in Mint		Software Setting20 minutes
24/11/2025RM010073INC-6883 - P2021599SE27 0JLReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Cleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo.

Installed new spacers		Software Setting17 minutes
24/11/2025RM010606CTBN9 0AGReactive - Locker - Royal MailWrong side panel sent out see pictures also will need locker deployment team sent as look end will need replacing out of postion ans then last stack put back in positions as only 240mm gap before the Inpost locker. Facing the locker the panel require ld is the right hand side also please note roof canopy not fixed correctly allowing water ingress I have now fixed all the fixing into there correct positionsSoftware Setting

None		38 minutes
24/11/2025RM000017INC-7050 - P2021599SE21 8SGReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Cleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo.

Installed new spaers		Software Setting14 minutes
24/11/2025RM0101096661Dt102nbReactive - Locker - Royal MailRestocked Paper RollsReplacement paper rollsFan

RBG version No

Proximity Sensor

Software Setting

PING Test		15 minutes
24/11/2025RM000177INC-7111 - P2021599SE17 3AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Cleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo.

Installed new spacers		Software Setting15 minutes
24/11/2025RM010029INC-6881 - P2021599SE14 5QFReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo.

Installed new spacers		Software Setting15 minutes
24/11/2025RM010262INC-7170 - P2021599BN21 3BZReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting18 minutes
24/11/2025RM0002396642Sp8 4pyReactive - Locker - Royal MailRestocked Paper RollsFan

RBG version No

Proximity Sensor

Software Setting

PING Test		15 minutes
24/11/2025RM0100757110CF10 5NQReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared Paper Jam

Replaced Paper Roll

Carried out Print Tests

Selected changed roll in Mint		Software Setting20 minutes
24/11/2025RM000075INC-7139 - P2021599SE13 7HGReactive - Locker - Royal MailRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Carried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test x 3

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Installed new barcode scanner. Now in working order.

Adjusted holder for paper roll. Now feeding through paper.

Installed new roll to printer.

Installed new spacers		Software Setting1 hours
24/11/2025RM010401INC-7126 - P2021599TN6 1AFReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo. spent a lot of time trying to level locker to enable 2 cells as locker was unlevel.Software Setting45 minutes
24/11/2025RM0103506886SA4 9NYReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsReplaced Paper Roll which was completely empty

Carried out Print Checks

Selected changed roll in mint		Software Setting25 minutes
24/11/2025RM010118INc-6844 - P2021599HP22 3APReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting17 minutes
24/11/2025RM010224INC-7075 - P2021599SG18 9BNReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting17 minutes
24/11/2025RM0104277107EX16 6rzReactive - Locker - Royal MailNew printer requiredFan

RBG version No

Proximity Sensor

Software Setting

PING Test		52 minutes
24/11/2025RM000042INC-7105 - P2021599ME10 4AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting16 minutes
20/11/2025RM010542CA7 9AFReactive - Locker - Modern ExpoDoor LocksDoor lock replaced, lock now engaging. Checks carried out by support, cell now activeSoftware Setting22 minutes
21/11/2025RM010668SG19 2TGReactive - Locker - Royal Mail - CommissioningCommissioned locker with deploymentSoftware Setting58 minutes
23/11/2025RM000038INC-6882 - P2021599PO33 1BHReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting11 minutes
23/11/2025RM010062INC-7113 - P2021599GU7 1NGReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting7 minutes
23/11/2025RM010025INC-7108 - P2021599UB8 1QWReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting9 minutes
21/11/2025RM010645CT - Wick2380119SG18 0NAReactive - Locker - Royal MailStack Controllers

Door Locks		Installed 7 stack controls 13 locks 2 man crew adjusted 15 doors also removed 21 locks cleaned and dryer out connection with heat gun locker now in working orderSoftware Setting6 hours 51 minutes
22/11/2025RM010235INC-7085 - P2021599CM24 8DBReactive - Locker - Royal MailRemoved defective lock. Found connection very wet. Dried out connection and replaced defective lock for new. Replaced paper roll very low on paper. Internal grill missing. New bollard stops mon block from opening with door open. The light controller is still unplugged from last visit. Plugged it in just for testing then disconnected.Software Setting30 minutes
22/11/2025RM0103226840TS16 0EHReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPrinter roll installedNone9 minutes
22/11/2025RM0102986887SR3 3SNReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPaper roll replaced. Lights on on left 3 columns repaired as requested by RM. Printer bracket tightened to the door.None37 minutes
22/11/2025RM0102117124SR4 6NDReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPrinter roll replaced. Box 50 greyed out but is jammed shut.Software Setting10 minutes
22/11/2025RM000235INC-7090 - P2021599IP19 8AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting13 minutes
22/11/2025RM0102956860NE6 5NRReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPrinter cleaned and roll replaced.None17 minutes
22/11/2025RM0104076985NE15 7QQReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPrinter out of paper. New roll installedNone9 minutes
22/11/2025RM0105356806NE24 2HEReactive - Locker - Royal Mail - Paper ChangePaper jammed, too many spacers made the roll tight. One spacer removed and left inside the locker.None18 minutes
18/11/2025RM0100346643PE25 3NRReactive - Locker - Royal MailRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Roll replacement.



Printer Jammed.

Cleaned and un Jammed.

All working ok		Software Setting17 minutes
21/11/2025RM0101787062HX6 2TWReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPrinter Jammed.

Un Jammed and cleaned.

All working good		Software Setting19 minutes
21/11/2025RM0101256652HD1 6NwReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Roll replacement printer working okaySoftware Setting15 minutes
21/11/2025RM0100526628SK 7 3PGReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsThe printer was not screwed down also it was jammed and not secured in properly I've cleaned it on jammed it all working okaySoftware Setting25 minutes
21/11/2025RM0001817103SK4 2HQReactive - Locker - Royal MailRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Roll replacement printer working okaySoftware Setting13 minutes
21/11/2025RM0101637115SK5 7AEReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Printer was jammed I unjammed it and cleaned it all working okaySoftware Setting19 minutes
21/11/2025RM0001036852BS3 3NRReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsReplaced Paper Roll

Carried Out Print tests

Selected changed Paper Roll in My		Software Setting20 minutes
21/11/2025RM0001266668M16 7QAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Roll replacement printer was jammed cleaned and unjammed working okay nowSoftware Setting21 minutes
21/11/2025RM0100316757M1 7HLReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Roll replacement printer was jammed unjammed and cleaned all working okaySoftware Setting29 minutes
21/11/2025RM0101436646M13 0WWReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll replacement printer was jammed I cleaned it an unjammed all working good nowSoftware Setting19 minutes
21/11/2025RM010147INC7130EH12 9JYReactive - Locker - Royal MailRestocked Paper RollsLockers jamming . All working now .



Damage to 48 and 49 locker doors . This was done on install I believe. Taken the red paint off so will need some touch up and new vinyls .



Also did a paper change and restock .		None1 hours 2 minutes
21/11/2025RM0000976654M24 1AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCustom printer jammed. Unjammed and working againSoftware Setting23 minutes
21/11/2025RM010449Inc not sureBB5 1PYReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll replacement printer was jammed and jammed and cleaned all working nowSoftware Setting26 minutes
21/11/2025RM000192INC-6878 - P2021599SG18 8AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo. Check correct operation of doors on cells 21 , 22Software Setting14 minutes
20/11/2025RM000133Inc not sureBL6 6XXReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rollsthe printer is working but everything is faded as its a custom printer need replacement red oxSoftware Setting10 minutes
20/11/2025RM0001006676M46 0AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsUnjammed the Sellotape from inside the custom printer got it working again but the prince are to faded Tim has ordered a replacement red ox printerSoftware Setting36 minutes
20/11/2025RM0101276864WN2 4ERReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoad replacement printer working okaySoftware Setting15 minutes
20/11/2025RM0105716826WN6 7AWReactive - Locker - Royal MailAdjustments to doors 15 and 16 so they open.

But really all 6 envelopes doors and hinges need replacing new,		Software Setting43 minutes
20/11/2025RM0103166812WN4 9QNReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll replacement printer working OK adjustment door on seven and 12.Software Setting15 minutes
20/11/2025RM0001517120L36 6AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPrinter was jammed to begin with I unjemmed and cleaned it got it working then it jammed again I unjammed it and then got it working seems okay now. Even though it's a brand new printerSoftware Setting33 minutes
20/11/2025RM010455INC-6888 - P2021599CT14 6AHReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting11 minutes
20/11/2025RM010020INC-6819 - P2021599E4 8STReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Cleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo.

Installed new spacers		Software Setting15 minutes
20/11/2025RM010048INC-7031 - P2021599GU30 7TWReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting13 minutes
20/11/2025RM000074INC-6818 - P2021599E14 7AEReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Cleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo.

Installed new spacers		Software Setting11 minutes
20/11/2025RM0000256871L34 4AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCustom printer was blocked and the status light had eight flashes error code.



I was able to unjammed the printer which had been jammed with sellotape and a sticky label now all working okay.		Software Setting46 minutes
20/11/2025RM010124INC-6781 - P2021599CT1 3TQReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPrinter flashing red and green. Tried to reset and carry out download. Not recognised. New printer requiredSoftware Setting43 minutes
20/11/2025RM0001016346EX39 2EXReactive - Locker - Royal Mail - Paper ChangeCleared Jam but printer is faulty

Requested new Printer

Printer Switched Off		Software Setting1 hours
20/11/2025RM000071INC-6854 - P2021599IG11 7UJReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting16 minutes
20/11/2025RM010097INC-6845 - P2021599RM1 3RLReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Cleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo.

Installed new spacers		Software Setting17 minutes
20/11/2025RM010470INC-6857 - P2021599ME10 4DNReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting11 minutes
20/11/2025RM0104766314CH7 6ELReactive - Locker - Royal MailRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Roll replacement printer was jammed due to the paper not being correctly installed.



Also a tiny screw was missing from the serrated cutting blade but I made it work in the end.



Printer is working okay but there is a screw missing.		Software Setting31 minutes
20/11/2025RM010320INc-6855 - P2021599CM2 0AYReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Cleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo.

Adjusted locks/doors to cells 2,4,5,6,7,19,20,29 & 36. All now opening perfectly.

Installed new spacers		Software Setting19 minutes
20/11/2025RM010706ME11 5ARReactive - Locker - Modern ExpoRemoved lock , found lock not connected. Traced cable into cavity , hooked cable and re connected lock. Reported to RM who re loaded locks.Software Setting1 hours 15 minutes
20/11/2025RM0103666839ST13 7JBReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll replacement.

Printer working OK door 93 re-enabled was stuck with ice		Software Setting28 minutes
RM______Reactive - Locker - Royal MailSoftware Setting
14/11/2025RM0101766761WD4 8RUReactive - Locker - Royal Mail - Paper ChangeIssue with cutting mechanism on the printer. Spoke with support and the have issued for a replacement printer.Software Setting30 minutes
19/11/2025RM010296INC-6841 - P2021599CM18 7JBReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Cleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo

Installed new spacers		Software Setting9 minutes
19/11/2025RM0103677089DY8 4RXReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPrinter was jammed cleaned and unjammed it twice.

Did some test prints put was not cutting paper new printer needed.		Software Setting42 minutes
19/11/2025RM010305INC-6863 - P2021599CO15 5SPReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Cleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo

Installed new spacers		Software Setting14 minutes
19/11/2025RM010101INC-6800PR2 1HYReactive - Locker - Royal Mail - Paper ChangePrinter jam cleared

Roll replaced

Spare roll left inside

Printer cleaned		Software Setting50 minutes
19/11/2025RM0000276707B30 1HZReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll replacement but they look very faded custom printer.Software Setting15 minutes
19/11/2025RM010261INC-6850 - P2021599IP14 4NHReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Cleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo.

Installed new spacers		Software Setting14 minutes
19/11/2025RM0101606328B23 5SBReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll replacement printer jammed unjammed and clean all working okay6Software Setting19 minutes
19/11/2025RM0002466759B6 4AbReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox

CAT 7 Ethernet Cable		Roll replacement.

Printer on jammed and cleaned all working good.

Locker was offline did some ping and rssi tests all okay fitted new cap seven cable.		PING Test40 minutes
19/11/2025RM000080INC-6817 - P2021599CB8 8JJReactive - Locker - Royal Mail - Paper ChangeCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting13 minutes
19/11/2025RM0102276752B98 0SEReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Roll replacement printer badly jammed all working good now7Software Setting22 minutes
19/11/2025RM000237INC6867G81 2QHReactive - Locker - Royal Mail - Paper ChangeStocked up as well as change rollNone21 minutes
19/11/2025RM0002076690B93 0NJReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll replacement.

Printer was badly damaged to not installed paper roll previously all working ok now		Software Setting32 minutes
19/11/2025RM010185INC6902ML2 8HFReactive - Locker - Royal MailRemoved printer and cleaned black plates.

Put spaces in correct positions



Stocked up paper roll and did a paper change while here .		Software Setting45 minutes
19/11/2025RM0001987036CV34 5WWReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Roll replacement.

Printer was jammed cleaned and unjammed all working okay

Adjustment of doors 10 and 22		Software Setting27 minutes
19/11/2025RM0002236348CV3 4RPReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Printer was jammed I cleaned and unjemmed the printer. The printer jammed another three times even after a software update the cogs were turning but not feeding the paper through and a grinding noise.



The cogs seemed to be apart so I pushed them together which made the paper come through but then it got jammed again and a grinding noise replacement printer required		Software SettingInvalid time format
19/11/2025RM010318INC6889KA18 3RFReactive - Locker - Royal MailAlso had 4 locker doors not opening .

2 , 4 , 5 and 45 .



Now all opening and green on the screen .		None58 minutes
19/11/2025RM0100936369CV1 1DRReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Roll replacement.



The bracket at the end of the pole that holds the paper roll in place was broken but I've wedged it back in all working okay now		Software Setting21 minutes
19/11/2025RM0100066859NN14 2WEReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll replacement.

All working ok		Software Setting18 minutes
19/11/2025RM010428INC-6890 - P2021599BH16 5BNReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo also check operation of cell28 and confirmed workingSoftware Setting16 minutes
19/11/2025RM0002336693NN17 5ZZReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		All working ok nowSoftware Setting20 minutes
19/11/2025RM010014INC-6865 - P2021599BH1 4SXReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting9 minutes
18/11/2025RM010033INC-6753 - P2021599TN34 1PHReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings STD - Rentox

CAT 7 Ethernet Cable		Attended site and screen was off.

Cleaner gave me access to the fuseboard which was located in a cleaners cupboard in the womens toilet. MCB had tripped. Turned back on and reinstated power to the locker.

Locker offline due to etworks being down.

Cleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo.

MCB is labelled as INPOST and not ROYAL MAIL. New label to be installed on fuseboard.

Installed new spacers

Installed new CAT7		Software Setting1 hours 6 minutes
18/11/2025RM010059INC-6842 - P2021599CM5 9ARReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings STD - Rentox		Cleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo.

Installed new spacers		Software Setting15 minutes
18/11/2025RM010186INC-6877 - P2021599RM15 6NHReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings STD - Rentox		Cleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo.

Installed new spacers		Software Setting13 minutes
18/11/2025RM010418INC-6816 - P2021599GU35 0AWReactive - Locker - Royal Mail - Paper ChangeOn arrival locker and printer in working order I did three test prints no issue possible duplicate jobSoftware Setting15 minutes
18/11/2025RM000161INC-6843 - P2021599GU35 0HHReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting13 minutes
18/11/2025RM0002306629SN14 6EXReactive - Locker - Royal Mail - Paper ChangeReplaced Paper Roll from locker

Carried Out Print tests

Selected changed roll in Mint		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		20 minutes
18/11/2025RM010025INC-6820 - P2021599UB8 1QWReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting12 minutes
18/11/2025RM0001686713OX7 5SSReactive - Locker - Royal Mail - Paper ChangeReplaced Paper Roll from locker

Cleared Paper Jam

Carried out Print tests

Selected Paper changed in Mint		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		20 minutes
18/11/2025RM000002INC-6880 - P2021599W13 0LEReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting10 minutes
18/11/2025RM000003INC-6869 - P2021599W3 8FXReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting14 minutes
18/11/2025RM000098INC-6884 - P2021599WD18 8FQReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo. Wrong status showing on screen. Reported to RM.Software Setting20 minutes
18/11/2025RM000007INC-6756 - P2021599SW10 9ENReactive - Locker - Royal Mail - Paper ChangeLocker requires a new printer tray for a rexod current one is a custom tray which set the printer appox 30mm short of the opening to ticket collection boxSoftware Setting

None		32 minutes
18/11/2025RM010374INC-6786 - P2021599N14 5BUReactive - Locker - Royal MailReplaced scanner for new. Same issue occuring , re installed old scanner and reported to RM. They changed settings and scanner worked ok. Carried out full MCP. Fan grill missing from inside mono blockSoftware Setting26 minutes
18/11/2025RM010085INC-6755 - P2021599TN39 3LRReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings STD - Rentox		Cleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo

Installed new spacers		Software Setting12 minutes
18/11/2025RM000083INC-6801 - P2021599EN5 1AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo. New printer required. Will not recognise software or updates also does not cut or printSoftware Setting25 minutes
18/11/2025RM000138INC-6853 - P2021599SW14 8JBReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Also tested cell 26 and found to be in working order Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting17 minutes
18/11/2025RM010238INC-6851 - P2021599TN31 6DSReactive - Locker - Royal Mail - Paper ChangePrinter Spacer Rings STD - RentoxCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo

Installed new spacers

Repaired fault to cell 46. Now opening perfectly		Software Setting20 minutes
18/11/2025RM010037INC-6868 - P2021599KT2 5NZReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting11 minutes
18/11/2025RM010371INC-7043 - P2021599KT23 4HBReactive - Locker - Royal MailRepair cell 10 latch door now working correctly all checked cells 1,11,22 also rescanned Parcel cell 10 and put in in cell 41Software Setting27 minutes
18/11/2025RM010230INC-7044 - P2021599N12 0PDReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting16 minutes
18/11/2025RM010027INC-6698 - P2021599N4 1UJReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings STD - Rentox		Cleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting16 minutes
18/11/2025RM000268INC-6754 - P2021599GU22 7ZZReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer as spacers had gone into the cardboard on inner roll. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo also tested cell 3 and 4 both workingSoftware Setting14 minutes
18/11/2025RM010049INC-6726 - P2021599GU15 3YNReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting13 minutes
18/11/2025RM000160INC-6823 - P2021599RG24 9AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting9 minutes
17/11/2025RM010371MaKT23 4HBReactive - Locker - Royal MailRemoved sign host did not what it relocated just removedNone1 hours
17/11/2025RM0102316808NG24 2dNReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll replacement.

All working ok		Software Setting15 minutes
17/11/2025RM0102316808NG24 2DNReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Roll replacement

All working ok		Software Setting23 minutes
17/11/2025RM0001946651NG11 8AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Paper was Jammed. Un Jammed and cleaned printer. All working good.Software Setting20 minutes
17/11/2025RM0102236810NG10 4GWReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Roll replacement.

All working ok		Software Setting20 minutes
17/11/2025RM0102996809NG17 4JWReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll replacement.

Everything working ok.

Unplugged sw34, 2 led on the not working 1 under canopy, 2 man job to repair.		Software Setting26 minutes
17/11/2025RM000298NP19 4AAReactive - Locker - Modern ExpoDoor LocksReplaced door Locks on cells 44 & 46

Cell 21 not closing requires new ID 12 Stack controller		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		2 hours 5 minutes
17/11/2025RM0102816332S81 7BPReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsPrinter Jammed. Un Jammed and cleaned.

Roll replacement. All working good.		Software Setting28 minutes
17/11/2025RM010338INC-6350 - P2021599SS1 1PLReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings STD - Rentox		Cleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo



Installed new spacers

Adjusted cell doors 2, 6 & 16. All now opening perfectly.		Software Setting25 minutes
17/11/2025RM0102656307NP44 1SNReactive - Locker - Royal Mail - Paper ChangeCleared Paper Jam

Carried X 3 Print tests		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		Invalid time format
17/11/2025RM010265NP44 1SNReactive - Locker - Modern ExpoCleared Paper Jam

Carried Out Print tests

LED Lights not working Carried Out tests and no 12v coming out of RGB controller. Replacement controller required		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 45 minutes
17/11/2025RM0101126814S9 5HEReactive - Locker - Royal Mail - Paper ChangeRoll replacement.

Printer on jammed all working now		Software Setting20 minutes
17/11/2025RM0103426811S70 6SJReactive - Locker - Royal Mail - Paper ChangeRoll replacement.

Printer working ok.

Leds were not working, sw34 is ok established it was usb cable which was burnt. Disconnected both ends of usb and power in and out to sw34. Adjusted doors 3 and 5.		None1 hours 4 minutes
17/11/2025RM0002516703NP13 1XEReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared Paper Jam

Carried out Print Tests		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		20 minutes
17/11/2025RM0000856832RM15 5DUReactive - Locker - Royal Mail - Paper ChangePrinter or tray has not been replaced since the last visit.

New part required.		Software Setting11 minutes
17/11/2025RM0101076687NP7 5LUReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared Jam in Printer

Replaced Paper Roll

Carried out Print checks		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		15 minutes
17/11/2025RM0103346353BD4 8ETReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Printer was jammed.

Cleaned and unjammed the printer then it was making grinding noise with new role of paper cleaned again and still making grinding noise needs replacement printer as its broken.		Software Setting40 minutes
17/11/2025RM0102546621WF17 7SEReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsRoll replacement. All working okSoftware Setting17 minutes
17/11/2025RM0102886657WF9 5HAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Printer Jammed twice after putting new roll on. Un Jammed and cleaned.

All working ok now.		Software Setting41 minutes
17/11/2025RM0102746368HR2 6BQReactive - Locker - Royal MailPrinter Offline paper not printing

Printer settings were incorrect in Mint so corrected. Replaced Paper Roll.

Gained access through roof as LED Lights were not working on left hand side. Wire was disconnected so reconnected		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 15 minutes
14/11/2025RM010414INC-6627 - P2021599HP13 7EXReactive - Locker - Royal Mail - Paper ChangeThere is a fault with the cutting mechanism on this locker.

Spoke with support and after them looking at the history on this locker it was decided that a replacement printer is required.		Software Setting33 minutes
14/11/2025RM000306NADD8 1AAReactive - Locker - Royal MailDoor LocksNew door lock installed . All working .



Done a full door test while on site		None27 minutes
14/11/2025RM010235INC-6791 - P2021599CM24 8DBReactive - Locker - Royal MailFound lock to be defective. Replaced lock with one from stock and tested. Adjusted 2 x sticky cell doors. Tried to reset LED lights perm on as instructed by RM. Unable to reset so disconnected controller in mono block as instructed by Dan Marsh.Software Setting52 minutes
14/11/2025RM010414INC-6627 - P2021599HP13 7EXReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting13 minutes
13/11/2025RM01009240844INC-6349KY1 1PFReactive - Locker - Royal MailMoved printer and clean the black plates .

Put printer back in and did self test .



Ask RM to do test there end and printed ok . Only did 2 test prints but was told that’s ok .



Big dent in the big panel .		None1 hours 5 minutes
14/11/2025RM010043INC-6636 - P2021599SL6 0JRReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photo.

Also made repair to cell 12. Now opening perfectly		Software Setting15 minutes
14/11/2025RM000094INC-6685 - P2021599SE4 2LUReactive - Locker - Royal MailReplaced empty paper roll and left one extra paper rollSoftware Setting15 minutes
14/11/2025RM010115INC-6725 - P2021599RG41 5ARReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting10 minutes
13/11/2025RM0104946079B67 7NNReactive - Locker - Royal Mail - Paper ChangeSomeone has already tried to repair this Printer and lost the screws that surround the main part of the 2nd cutting blade also the screws of the cerrated cutter are missing so the blade just falls off, either a new printer or screws to try and fix it.Software Setting25 minutes
14/11/2025RM010007INC-6675 - P2021599RG22 4TWReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting12 minutes
14/11/2025RM010063INC-6637 - P2021599RG31 7SAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting11 minutes
14/11/2025RM010337PE1 5NGReactive Call Out - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Roll replacement.



That was a difficult one , 3 times I had to un Jammed it. Some screws are missing. And it's one of those 110 mouth opening ones very tight for the paper.



Adjustments on doors 4, 6, 7,		Software Setting36 minutes
14/11/2025RM000091INC-6751 - P2021599TN13 1AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting18 minutes
14/11/2025RM010419INC-6750 - P2021599TN11 0AEReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting20 minutes
14/11/2025RM010191INC-6734 - P2021599BH8 8BSReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting24 minutes
14/11/2025RM000039INC-6648 - P2021599BH1 1AAReactive - Locker - Royal Mail - Paper ChangeRestocked Paper RollsCleared any paper jams in the printer and restocked Paper levels in locker. Ensuring 1 full roll in the mint and 1 full roll on the printer if previous roll under 25%. I also printed 3 x test prints and reported to support Whats App with photoSoftware Setting12 minutes
13/11/2025RM0103676626DY8 4RXReactive Call Out - Royal MailRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Roll replacement. Printer working okSoftware Setting14 minutes
13/11/2025RM0103906670WV14 8RFReactive Call Out - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Roll replacement. All working nowSoftware Setting21 minutes
13/11/2025RM0100864928WV13 3QEReactive Call Out - Royal MailRestocked Paper RollsAll fixed.



2 new door fitted and 4 vinyls.		Software Setting2 hours 42 minutes
13/11/2025RM010071INC-6730 - P2021599GU34 1SSReactive Call Out - Royal MailRestocked Paper RollsRestocked paper 1 in the mint 1 on the printer fixed door latch cell 29Software Setting21 minutes
13/11/2025RM01042240763INC-6027EH5 1SAReactive Call Out - Royal MailRestocked Paper Rolls

CAT 6 Ethernet Cable

Door Locks		Carried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Printed Label Test x 3

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		One lock installed to locker door 40 .



Paper roll top up .



New cat cable		PING Test50 minutes
13/11/2025RM010427N/aEX16 6rzReactive Call Out - Royal Mail - Paper ChangeCleared paper jam/ cleaned printerFan

RBG version No

Proximity Sensor

Software Setting

PING Test		30 minutes
13/11/2025RM0000356666WS11 1LEReactive Call Out - Royal Mail - Paper ChangeRestocked Paper RollsRoll replacement. All working ok.Software Setting18 minutes
13/11/2025RM0000746634E14 7AEReactive Call Out - Royal Mail - Paper ChangeRestocked Paper RollsInstalled 2x new paper rolls.

1x to printer

1x to monoblock		Software Setting14 minutes
13/11/2025RM010418INC-6623 - P2021599GU35 0AWReactive Call Out - Royal MailRestocked Paper RollsChanged paper 1 in the mint 1 x on the printer check operation of cell 1 and cell 12Software Setting10 minutes
13/11/2025RM0001506613ST15 0YYReactive Call Out - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Roll replacement.

Printer was jammed when I arrived I cleaned and unjammed it to times the cutter does not seem to be cutting very good. In the end it was working ok		Software Setting39 minutes
13/11/2025RM000069INC-6649 - P2021599GU9 7LQReactive Call Out - Royal Mail - Paper ChangeRestocked Paper RollsRestocked paper 1 in the 1 on the printerSoftware Setting21 minutes
13/11/2025RM010087INC-6671 - P2021599TW18 3APReactive Call Out - Royal MailCleared paper jam from end of roll. Reset cutting blade. Replaced paper roll. Adjusted 3x doors as instructedSoftware Setting27 minutes
13/11/2025RM0101706633SS17 0NFReactive Call Out - Royal Mail - Paper ChangeRestocked Paper RollsInstalled 2x new.paper rolls from stock

1x to printer

1xto monoblock		Software Setting13 minutes
13/11/2025RM0100516638CM2 5PAReactive Call Out - Royal MailRestocked Paper RollsAdded new roll to printer from stockSoftware Setting12 minutes
13/11/2025RM010050INC-6653 - P2021599GU21 2QTReactive Call Out - Royal MailRestocked Paper RollsPaper change 1 x mint 1 x printerSoftware Setting10 minutes
13/11/2025RM000130INC-6645 - P2021599TW17 9AAReactive Call Out - Royal MailReplaced empty paper rollSoftware Setting30 minutes
13/11/2025RM000110INC-6635 - P2021599TW3 1AAReactive Call Out - Royal MailReplaced empty paper rollSoftware Setting15 minutes
13/11/2025RM0101026659PR4 5JSReactive Call Out - Royal Mail - Paper ChangeRestocked Paper RollsRoll replacement.

Badly jammed printer.

Printer was placed on the bracket with the spaces two tight the role could not turn properly. All fixed and working now adjustment on the door 22 as well.		Software Setting30 minutes
13/11/2025RM013019INC-6695 - P2021599GU6 8RZReactive Call Out - Royal MailRestocked Paper RollsRestocked paper 1 x mint 1 in the printerSoftware Setting25 minutes
13/11/2025RM0000806673CB8 8JJReactive Call Out - Royal Mail - Paper ChangeRestocked Paper RollsRe adjusted spacers

Installed 2x new paper rolls

1x to printer

1x to monoblock		Software Setting13 minutes
13/11/2025RM01024240823INC-6292G43 1 PUReactive Call Out - Royal MailPing test - 40.665



RSSI -37		Software Setting

PING Test		1 hours 15 minutes
13/11/2025RM010637CB23 6EYReactive - Locker - Royal Mail - CommissioningRestocked Paper Rolls

CAT 7 Ethernet Cable		I restocked the monoblock with 1x paper rolls

I repaired diffuser to LED trip light

I installed new CAT7 cable

Carried out full commission to locker		Software Setting1 hours 53 minutes
13/11/2025RM000005INC-6665 - P2021599SW15 6BWReactive Call Out - Royal MailReplaced empty paper rollSoftware Setting17 minutes
13/11/2025RM010058INC-6681 - P2021599SW6 2GDReactive Call Out - Royal MailReplaced jammed paper toll for newSoftware Setting17 minutes
13/11/2025RM01034440933INC-6732G53 7RZReactive Call Out - Royal Mail - Paper ChangeReplenished 2 rolls and done test print .



Printer had an error fault , had to have new software .



Locker doors was showing grey and had 2 lockers with the same number showing up. (23)



Now all working .		Software Setting1 hours 19 minutes
13/11/2025RM010013INC-6674 - P2021599SO31 6DXReactive Call Out - Royal MailRestocked Paper RollsPaper change 1 in the mint 1 x on printerSoftware Setting8 minutes
13/11/2025RM000008INC-6700 - P2021599SW9 6ABReactive Call Out - Royal Mail - Paper ChangeReplaced empty paper rollSoftware Setting16 minutes
13/11/2025RM0000676694CA12 2AAReactive Call Out - Royal Mail - Paper ChangeRestocked Paper RollsPrinter Jammed.

Un Jammed and cleaned, the bracket was not on correctly.

All working now.		Software Setting27 minutes
31/10/2025RM010636WD6 2BTReactive Call Out - Royal Mail - CommissioningCarried out commissioningSoftware Setting1 hours 19 minutes
31/10/2025RM000091INC - 5865TN13 1AAReactive Call Out - Royal Mail - Paper ChangeRestocked Paper RollsCleared paper jam and restocked printer x 1 roll adjusted clasp on cell 36 no working and check cell 8 now full operationalSoftware Setting28 minutes
30/10/2025RM0002505887LN5 7NUReactive Call Out - Royal MailRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Roll replacement.

All working good.		Software Setting16 minutes
30/10/2025RM0101065882LE18 1DFReactive Call Out - Royal Mail - Paper ChangeRestocked Paper RollsPrinter Jammed.



Working now.



Roll replacement		Software Setting24 minutes
30/10/2025RM0101755881CV5 8HPReactive Call Out - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Un Jammed and cleaned printer.

Roll replacement		Software Setting21 minutes
30/10/2025RM0101395337B46 1EGReactive Call Out - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Un Jammed and cleaned printer.

Roll replacement.

All working good		Software Setting30 minutes
30/10/2025RM0001594892B11 2DyReactive Call Out - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Roll replacement.

All working good		Software Setting16 minutes
30/10/2025RM010427Ex16 6RZReactive Call Out - Modern ExpoAdjusted Door 19 Now working

Adjusted Door 33 Now working

Cleared Paper Jam		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		45 minutes
30/10/2025RM0102345864CM1 2QLReactive Call Out - Royal MailCleared paper jam. Replaced with new rollSoftware Setting14 minutes
30/10/2025RM0002725875CM3 5YAReactive Call Out - Royal Mail - Paper ChangeReplaced empty paper rollSoftware Setting16 minutes
30/10/2025RM0103665867ST13 7JBReactive Call Out - Royal Mail - Paper ChangeRestocked Paper RollsRoll replacementSoftware Setting21 minutes
30/10/2025RM010071INC-5978 -GU34 1SSReactive Call Out - Royal Mail - Paper ChangePrinter Spacer Rings STD - RentoxPrinter was jammed as the spacers wher installed back to frontSoftware Setting13 minutes
30/10/2025RM0000125877E3 2EPReactive Call Out - Royal Mail - Paper ChangeCleared small jam. Replaced paper rollSoftware Setting21 minutes
30/10/2025RM0101735913SK11 8NAReactive Call Out - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Roll replacement.

All working ok		Software Setting14 minutes
30/10/2025RM0102305883N12 0PDReactive Call Out - Royal Mail - Paper ChangeRestocked Paper RollsInstalled 2x rolls.

1x to printer

1x to monoblock		Software Setting29 minutes
30/10/2025RM0000835138EN5 1AAReactive Call Out - Royal MailSoftware Setting30 minutes
30/10/2025RM0000565876CW9 5AAReactive Call Out - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Roll replacement.

All working good.		Software Setting26 minutes
29/10/20250000885873L19 9AAReactive Call Out - Royal Mail - Paper ChangeRestocked Paper RollsRoll replacement.

All working well.		Software Setting21 minutes
29/10/2025RM0000815869WA12 9AAReactive Call Out - Royal Mail - Paper ChangeRestocked Paper RollsRoll replacement.

All working well.		Software Setting28 minutes
29/10/2025RM0103805886M27 4BTReactive Call Out - Royal Mail - Paper ChangeRestocked Paper RollsRoll replacement.

All working well.		Software Setting21 minutes
29/10/20250001375885M41 9AAReactive Call Out - Royal Mail - Paper ChangeRestocked Paper RollsRoll replacement, all working okSoftware Setting16 minutes
29/10/2025RM0103405890M4 7EBReactive Call Out - Royal Mail - Paper ChangeRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox		Roll replacement.

All working ok , re enable cell 12. .		Software Setting10 minutes
29/10/2025RM0001805888M12 6AAReactive Call Out - Royal Mail - Paper ChangeRoll replacement and spareSoftware Setting16 minutes
29/10/2025RM0100805872NW9 6GHReactive Call Out - Royal MailFound end of roll tape stuck in printer. Removed tape and cleaned. Replaced paper rollSoftware Setting30 minutes
29/10/2025RM0100675884Sk2 6LSReactive Call Out - Royal Mail - Paper ChangePrinter was Jammed.

Working now.



Roll replacement and spare.		Software Setting22 minutes
29/10/20250101365870Sk15 1PDReactive Call Out - Royal Mail - Paper ChangeRestocked Paper RollsRoll replacement. All working now.Software Setting21 minutes
29/10/2025RM0002435966SA8 4ELReactive Call Out - Royal MailCAT 7 Ethernet CableCarried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test x 3

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Accesed Locker Through roof has Mint wouldn't open as jammed in.

Carried out MCP checks

Replaced Ethernet Cable.

Locker all ready has new type Antenna and router is a dual Sim		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours
29/10/20250000434941HX1 1AAReactive Call Out - Royal MailCarried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test x 3

Router - Setting are correct

Router - Firmware Updated

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Doors 7 & 38 need adjusted working ok now.

Paper roll replacement.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		38 minutes
19/10/2025RM0102845529MK41 9EQReactive Call Out - Royal MailRestocked Paper RollsCarried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test x 3

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Restocked paper to printer

Carried out MCP

No guard to inside of fan		Software Setting38 minutes
29/10/20250001345134WF1 1AAReactive Call Out - Royal MailRestocked Paper Rolls

SIM - EEBT

SIM - Vodafone		Carried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test x 3

Router - Setting are correct

Router - Firmware Updated

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Installation of 2 sim card , EE and voda,



Restocked Paper.

And new roll Paper on printer.

Everything working ok		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 39 minutes
29/10/2025RM0103655880SA43 1EBReactive Call Out - Royal Mail - Paper ChangeReplaced Paper Roll from Locker StockFan

RBG version No

Proximity Sensor

Software Setting

PING Test		20 minutes
29/10/2025RM0000785868HA0 2ESReactive Call Out - Royal Mail - Paper ChangeReplaced empty paper roll.Software Setting15 minutes
29/10/2025RM0101105914BD6 1SYReactive Call Out - Royal MailPrinter Spacer Rings STD - RentoxPrinter roll replaced and spacer installed.None11 minutes
29/10/2025RM0000485866CM23 3AAReactive Call Out - Royal Mail - Paper ChangeRestocked Paper RollsAdjusted spacers

Installed new roll to printer		Software Setting24 minutes
29/10/2025RM01020040663INC-5551 - P2021358EH129HUReactive Call Out - Royal MailJust had to reset printer and load paper back in .



All working again.		Software Setting28 minutes
28/10/2025RM0103555910TS21 4ASReactive Call Out - Royal Mail - Paper ChangePaper replenishment.

2 rolls.



adyjusted door 4		Software Setting15 minutes
28/10/2025RM0103225549TS16 0EHReactive Call Out - Royal Mail - Paper ChangePaper replenishment.





Printer was jammed with the old type of roll no Lips, cleansed and un jammed.



now working ok.

there was some damage to the doors on colum 1 and 2 see photos, need new vinyals.		Software Setting36 minutes
22/10/2025RM010447ComWICK2379866SL6 0JUReactive Call Out - Royal MailSIM - EEBT

SIM - Vodafone		Commissioned Locket Add 2 new sims Also installed locker RM nos to canapoySoftware Setting1 hours 23 minutes
28/10/20250100155132YO15 2QXReactive Call Out - Royal MailRestocked Paper Rolls

Printer Spacer Rings 28mm - Rentox

SIM - EEBT

SIM - Vodafone		Carried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test x 3

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Ee and voda sim installed.

Updated router settings for dual sim, L3 did all checks.



Printer cleaned and paper replacement		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		2 hours 18 minutes
28/10/2025RM000131BS15 8PNReactive Call Out - Modern ExpoScanner wasn't working.

New scanner and lead sent out.

The scanner wasn't faulty but the lead was replaced ethernet to HDMI lead from scanner to computer tested and now working.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		55 minutes
28/10/2025RM0000235878RM13 9TDReactive Call Out - Royal Mail - Paper ChangeRestocked Paper RollsInstalled 2x paper rolls.

1 to printer

1 to monoblock		Software Setting10 minutes
28/10/2025RM0101825915BA4 4LYReactive Call Out - Royal Mail - Paper ChangeReplaced Paper Roll stock used from Locker.Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		30 minutes
28/10/20250101134891HU14 3LNReactive Call Out - Royal Mail - Paper ChangePrinter was not secured down onto the bracket.

Printer now working ok. Although I think the printer L shape where the roll is placed onto is a bit out of square.		Software Setting33 minutes
27/10/20250000955916LS10 3AYReactive Call Out - Royal Mail - Paper ChangePaper roll replacement, all working ok, with 1 spapre roll.Software Setting15 minutes
27/10/20250100885912HU12 9EFReactive Call Out - Royal Mail - Paper ChangePaper roll replacement, all working ok, with 1 spapre roll.Software Setting14 minutes
27/10/2025RM0100325879HU7 4EEReactive Call Out - Royal Mail - Paper ChangePaper roll replacement all working ok.Software Setting11 minutes
27/10/2025RM000269DA15 8LGReactive Call Out - Modern ExpoDoor LocksAdjusted doors , locks , and keeps on 3 x doors. Replaced jammed lock on cell 93.Software Setting50 minutes
27/10/2025RM0001485317OX10 9WAReactive Call Out - Royal Mail - Paper ChangeReplaced Paper from Locker StockFan

RBG version No

Proximity Sensor

Software Setting

PING Test		25 minutes
27/10/2025RM0101115233LS13 4JBReactive Call Out - Royal MailNew printer cable installed and now operationalNone25 minutes
25/10/2025RM0103545355DY9 9HNReactive Call Out - Royal Mail - Paper ChangeTemp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%		Paper roll replenishedSoftware Setting13 minutes
25/10/2025RM0000835138EN5 1AAReactive Call Out - Royal MailRestocked Paper RollsCarried out all MCP Checks

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Installed new vodaphone sim. Replaced paper roll. Carried out MCP. Printer not printing test labels. New software update required by MODERN EXPO. Printer would not download update.Software Setting45 minutes
25/10/2025RM0100165144CB7 6ALReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Carried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Replaced router for Modern expo.

Installed 2x RM sims.

Installed correct spacers.

Installed Cat7 cable.

Restocked 2x paper rolls. 1x printer, 1x to monoblock.

Currently a custom printer in locker but issue with printing.

New Rentox printer needs to be installed .

No inside fan guard		Software Setting1 hours
25/10/2025RM010016CB7 6ALReactive Call Out - Modern ExpoCarried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Installed new router and dual sims to the locker.

Router and software upgraded and locker now live		Software Setting1 hours 17 minutes
24/10/2025RM010147EH129JYReactive Call Out - Modern ExpoPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Monoblock - Ensured Stock Level of Paper rolls Min 2

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen		Had to adjust door so it cleared the top trim .

The locker install is not great . Seems to be off level on the left side .		Software Setting58 minutes
24/10/2025RM0104525251AL2 1ABReactive Call Out - Royal MailCarried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Replaced EE sim in slot 1. Carried out full MCP. Found cell 7 inactive. Removed roof canopy and found loose connection on stack controller. Re terminated connection. Tested cell 7 ok.Software Setting47 minutes
24/10/2025RM0000415382HP22 5ZZReactive Call Out - Royal Mail - Paper ChangeRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Checked for damage include graffiti		Replaced paper roll.Software Setting17 minutes
24/10/2025RM0000415140HP22 5ZZReactive Call Out - Royal MailCarried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Replace existing single sim for dual sim as supplied. Carried out full MCPSoftware Setting47 minutes
24/10/2025RM0103065385LU5 4RFReactive Call Out - Royal MailRestocked Paper RollsPrinter - Paper roll not under 25%

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Checked for damage include graffiti		Opened cell 5. Made adjustments to keep and cell. Reposted parcel into another cell as instructedSoftware Setting22 minutes
24/10/2025RM000037INC-5143 - P2021358BN41 1AAReactive Call Out - Royal MailCAT 7 Ethernet CableCarried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Duel sim change over and MCPSoftware Setting

PING Test		1 hours 27 minutes
24/10/2025RM0102175359IP16 4ABReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Carried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Installed new roll to printer and 1 spare to monoblock.

Installed correct spacers

Installed new Cat7		Software Setting52 minutes
24/10/2025RM0100475241NN12 6DHReactive Call Out - Royal Mail - Paper ChangeRestocked Paper RollsPrinter - Paper roll not under 25%

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Checked for damage include graffiti		Replaced 2 x paper rolls.Software Setting21 minutes
24/10/2025RM0102805356S41 8SJReactive Call Out - Royal Mail - Paper ChangeTemp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test		Replaced the roll then got jammed during test print s, so I un Jammed cleaned it and now working okSoftware Setting38 minutes
23/10/2025RM0001435139SE10 0DPReactive Call Out - Royal MailPrinter - Paper roll not under 25%

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Checked for damage include graffiti		Screen is defective.carried out emergency entry, Reported several times. Printer is not fitted correctly gap between plastic bezel and outlet on front is appx 60mm to far for labels to bridge causing a back up in side mono block. Unable to carry out full MCP due to screen.Software Setting55 minutes
23/10/2025RM 0104325482SE13 6NZReactive Call Out - Royal MailBollardsCarried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Repositioned existing bollards as instructed. Carried out full MCPSoftware Setting3 hours 8 minutes
23/10/2025RM010487DeploymentG71 7EPReactive Call Out - Royal MailPrinter - Paper roll not under 25%

Printer - Printed Label Test		Locker showing 2 Vodafone sims still .

Even tho we have put EE sim in .



Been on site a while going through checks with 2 different people .

Advice we can now leave site .



Put two printer rolls in . Only had the one in the printer .		Software Setting2 hours 1 minutes
23/10/2025RM000082Inc - 5137PO19 1AAReactive Call Out - Royal MailRestocked Paper RollsCarried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Changed single sim to double sim and changed paper on printer for new rollSoftware Setting45 minutes
23/10/2025RM010438NASW16 2RWReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed		Installed the correct.number stickers for this locker.

Checked paper roll.

Repaired fault with diffuser to LED strip		Software Setting17 minutes
23/10/2025RM010017INC-4913 - P2021358SW16 3PYReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen		Adjusted levels. All doors open perfectly.

Checked printer. Fault with cutting mechanism.

New printer required		Software Setting1 hours 35 minutes
23/10/2025RM0001315306BS15 8PNReactive Call Out - Royal MailCAT 7 Ethernet CableCarried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen		Scanner Till Offline

Checked all cables

Rebooted Locker

Locker taken out of service until new Scanner can be installed		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 15 minutes
23/10/2025RM0102885353WF9 5HAReactive Call Out - Royal MailCAT 7 Ethernet Cable

Restocked Paper Rolls		Carried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Printer already had new rolls and is printing ok. Replaced Ethernet cable. MCP checks carried out.Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		31 minutes
23/10/2025RM0100295130SE14 5QFReactive Call Out - Royal MailCAT 7 Ethernet Cable

Restocked Paper Rolls		Carried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Replaced dual sims in router. Replaced empty paper roll. Replaced cat 5 for cat 7 cable.Software Setting1 hours 18 minutes
23/10/2025Rm010013INC-5133 - P2021358INC-5133 - P2021358Reactive Call Out - Royal MailCarried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Changed sims in slots 1 and installed vodaphone in slot 2 uploaded the router setting to router and rebooted lockerSoftware Setting1 hours 8 minutes
23/10/2025RM0102785489S75 3JRReactive Call Out - Royal MailRestocked Paper RollsCarried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Hard rest the router and SIM cards put in the correct ports. GPS and signal cables in the wrong router ports. Uthi checked all settings after establishing connection. Locker now online. A bollard has been hit and is now missing.Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		2 hours 29 minutes
23/10/20250001145136B62 8RXReactive Call Out - Royal MailRestocked Paper RollsCarried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Replacement of old sim card to dual sim ee and voda,



Replacement of Paper and spare.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 28 minutes
22/10/20250102253946WS11 5SBReactive Call Out - Royal MailTemp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Carried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Tried to update printer waiting gor ME.

But the printer works OK

New paper roll.



Cut cable ties.

All Bollards were loose I tightened them back up, they will only break again as its raw bolts into tarmac.



Leds of all columns were not working at the cack, had been wired wrong, all working now.



Needs cat 7 cable, I have no stock.		Fan

RBG version No

Proximity Sensor

PING Test		2 hours 9 minutes
22/10/2025RM010486G720YSReactive Call Out - Modern ExpoLocker - Checked for damage include graffitiThe lip above the locker door was bent down some how , knocked it back into position. The door now opens .Software Setting40 minutes
22/10/2025RM0100545273TS1 1SUReactive Call Out - Royal Mail - Paper ChangeRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%		Printer paper is being pulled to one side and then getting jammed. Cleaned the printer but did it again. Cleared again and managed to get 3 test prints. May need replacement printer if jams again.None58 minutes
22/10/2025RM000161INC-5352 - P2021358GU35 0HHReactive Call Out - Royal Mail - Paper ChangeRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Firmware Updated		Paper change one on printer one in the mintSoftware Setting14 minutes
22/10/2025RM0101045320CF10 2HHReactive Call Out - Royal MailRestocked Paper RollsCarried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Replaced Low Paper Roll

Carried out MCP checks		Fan

RBG version No

Proximity Sensor

Software Setting		35 minutes
22/10/2025RM01020040565INC-5200 - P2021358EH12 9HUReactive Call Out - Royal MailPrinter - Paper roll not under 25%

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Printer rolls stocked up - 2 in monobloke .Software Setting27 minutes
22/10/2025RM0103415266CF14 5EAReactive Call Out - Royal Mail - Paper ChangeTemp - Printer Spacer Rings - RentoxCarried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Replaced Printer ROLL.from locker stock cleared Paper Jam.

Plugged lead back in to printer which was disconnected.

Carried Out print tests		Fan

RBG version No

Proximity Sensor

Software Setting		1 hours 15 minutes
22/10/2025RM01009240509INC-4854 - P2021358KY1 1PFReactive Call Out - Royal MailPrinter - Paper roll not under 25%

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Replaced the printer roll and left two in stock .Software Setting27 minutes
22/10/2025RM0101074190NP7 5LUReactive Call Out - Royal Mail - Paper ChangeCarried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Replaced Paper Roll from locker stock cleared Paper JamFan

RBG version No

Proximity Sensor		25 minutes
22/10/20250001395142CH1 4PAReactive Call Out - Royal MailCarried out all MCP Checks

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Taken the old bt single sim out and replaced with bt sim 1, voda sim 2, updated new router settings torutx956.



Checked rssi -60 and ping 59.



New paper installed.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 57 minutes
22/10/2025RM0102745204HR2 6BQReactive Call Out - Royal Mail - Paper ChangeCarried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Replaced Paper Roll from Locker stockFan

RBG version No

Proximity Sensor

Software Setting

PING Test		30 minutes
22/10/2025RM0002474933NE20 9AAReactive Call Out - Royal Mail - Paper ChangeRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test		Replaced paper roll for new easy peel roll.Software Setting11 minutes
21/10/2025RM010053INC-5272 - P2021358IG1 1RSReactive Call Out - Royal Mail - Paper ChangeRestocked Paper RollsCarried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test		Installed new paper rolls to printerSoftware Setting15 minutes
21/10/20250101795357WN2 5JTReactive Call Out - Royal Mail - Paper ChangeRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test		Roll replacement. All working fine now.

Confirmation roll replacement on the screen.		Software Setting15 minutes
21/10/2025RM0001014055EX39 2EXReactive Call Out - Royal Mail - Paper ChangeRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Replaced Paper Roll and cleared Paper JamFan

RBG version No

Proximity Sensor

Software Setting

PING Test		30 minutes
21/10/2025RM0101815225M40 0HJReactive Call Out - Royal MailCAT 7 Ethernet Cable

Restocked Paper Rolls		Carried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Printer had ran out of paper. New roll installed. Lights were not all working. Incorrectly wired in the roof. Now resolved. New Ethernet cable installed.Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		44 minutes
20/10/2025RM0000425239ME10 4AAReactive Call Out - Royal Mail - Paper ChangeRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test		Restocked paper to printer.Software Setting1 minutes
20/10/2025RM0001705237CT11 7RAReactive Call Out - Royal Mail - Paper ChangePrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test		Unblocked paper jam

New printer required as the paper will not feed through		Software Setting6 minutes
20/10/2025RM0000643995PL5 2LGReactive Call Out - Royal MailCAT 7 Ethernet Cable

Restocked Paper Rolls		Carried out all MCP Checks

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Replaced Printer Roll as completley empty.

Replaced Etherner cable to CAT 7.

Only 1.Sim in Router.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		35 minutes
20/10/2025RM0000085148SW9 6ABReactive Call Out - Royal Mail - Paper ChangeRestocked Paper RollsPrinter - Paper roll not under 25%

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Checked for damage include graffiti		Cleared old paper jammed in printer. Removed roll. Installed new paper rollSoftware Setting16 minutes
20/10/2025RM0001935269SE5 9JHReactive Call Out - Royal Mail - Paper ChangeTemp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Checked for damage include graffiti		Replaced empty paper rollSoftware Setting19 minutes
20/10/2025RM010095INC-5123NR26 8HFReactive Call Out - Royal Mail - Paper ChangeRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Printed Label Test

Monoblock - Closed and confirmed as closed		When on site, Printer was jammed. Old printer roll replaced with a new roll. Spacers were also installed. 3 test prints were successful. Signed off by RM support. 1 new roll left inside lockerNone20 minutes
19/10/2025RM010041INC- 4062 - P2021358ME20 7NAReactive Call Out - Royal Mail - Paper ChangeHDMI LeadRouter - Firmware Updated

Mint - Checked Db9 correctly fitted		dsdasfasdfasdfasfdRBG version No

Software Setting		41 minutes
18/10/2025RM010011INC-5193 P2021358CM8 2APReactive Call Out - Royal Mail - Paper ChangePrinter - Paper roll not under 25%

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Checked for damage include graffiti		Replaced paperSoftware Setting13 minutes
18/10/2025RM000208INC-5270 - P2021358TN21 8PHReactive Call Out - Royal Mail - Paper ChangeTemp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Carried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test		Unblocked paper jam

Replaced roll to printer.

Installed spacers		Software Setting20 minutes
17/10/2025RM010098INC-4897 - P2021358IP20 9BPReactive Call Out - Royal Mail - Paper ChangeTemp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Carried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test		Unblocked paper jam

Replaced printer paper roll and restocked monoblock.

Installed new spacers		Software Setting28 minutes
16/10/20250102735276S35 9YEReactive Call Out - Royal Mail - Paper ChangeTemp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%		Printer was Jammed and not even screwed down to the bracket.



All fixed cleaned and working again.		Software Setting32 minutes
16/10/2025RM0001355242AL10 0AAReactive Call Out - Royal Mail - Paper ChangeRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test		Installed new roll to printer and to monoblockSoftware Setting11 minutes
16/10/20250102815205S81 7BPReactive Call Out - Royal Mail - Paper ChangeTemp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%		Paper roll replacement.



37 and 41 doors adjustment working ok now.		Software Setting20 minutes
16/10/2025RM0101765274WD4 8RUReactive Call Out - Royal Mail - Paper ChangeCarried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test		Ublocked paper jamSoftware Setting11 minutes
16/10/20250102584900PE21 0RAReactive Call Out - Royal Mail - Paper ChangeCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%		Cat 7 installed.



Printer was Jammed.

I cleaned it and in Jammed it twice.



It was temperamental in cutting, there is a fault on the printer and needs replacing. It was working when I left site.		Software Setting1 hours 18 minutes
16/10/2025RM010018INC -5247 - P2021358W10 5AAReactive Call Out - Royal Mail - Paper ChangePrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Checked for damage include graffiti		Replaced old type paper for newSoftware Setting17 minutes
16/10/20250000654217PE19 1AAReactive Call Out - Royal MailTemp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated		Roll replacement and spare.

Spacer added.



New cat 7		Software Setting22 minutes
16/10/2025RM010202INC-5201 - P2021358GU17 0NWReactive Call Out - Royal Mail - Paper ChangePrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct		Paper change 1 in the printer let 1 in the mint removed all other rollsSoftware Setting14 minutes
16/10/20250101345199CV6 1GUReactive Call Out - Royal Mail - Paper ChangeRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%		Roll replacement and added spacerSoftware Setting23 minutes
16/10/2025RM000176INC-5268 - P2021358E11 1AAReactive Call Out - Royal Mail - Paper ChangeRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Checked for damage include graffiti		Cleared paper jam. Installed new paper rollSoftware Setting18 minutes
16/10/20250102505202CH44 9DEReactive Call Out - Royal Mail - Paper ChangeTemp - Printer Spacer Rings - RentoxPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated		Paper roll replacement. Added spacers.Software Setting15 minutes
16/10/2025RM000020INC-4934 - P2021358TW15 1YAReactive Call Out - Royal Mail - Paper ChangeRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test		Removed all old paper and restocked with easy peel 1 in the mint 1 in the printer. Also change spacer configuration with new spacers as paper wide 3mm to the left 4 mm to the rightSoftware Setting13 minutes
16/10/20250002075259B93 0NJReactive Call Out - Royal MailTemp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test		Printer un Jammed.





New roll on and working		Software Setting42 minutes
16/10/2025RM010023INC-5271 - P2021358TW12 1AWReactive Call Out - Royal Mail - Paper ChangeCarried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test		Unable to clear printer fault rm support to issue for new printer I left the print turned offSoftware Setting19 minutes
16/10/2025RM000110INC-5245 - P2021358TW3 1AAReactive Call Out - Royal Mail - Paper ChangeTemp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test		Software Setting10 minutes
16/10/2025RM000013INC-5159 - P2021358E6 6AAReactive Call Out - Royal MailRestocked Paper RollsPrinter - Paper roll not under 25%

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Checked for damage include graffiti		Removed empty roll and replaced with newSoftware Setting19 minutes
15/10/2025RM010250INC -5202CH44 9DEReactive Call Out - Royal MailTemp - Printer Spacer Rings - RentoxPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test		Paper roll added ans spare.Software Setting15 minutes
15/10/2025RM010083INC -5197BD4 0AHReactive Call Out - Royal MailTemp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - Paper roll not under 25%Printer roll installed. Printer was not secured properly. Now good.None17 minutes
15/10/2025RM010130INC -4899M22 1PBReactive Call Out - Royal MailTemp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test		Printer Jammed.



Un Jammed cleaned and working ok now.		Software Setting25 minutes
15/10/2025RM010260INC -5275LS27 7ETReactive Call Out - Royal MailTemp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - Paper roll not under 25%Paper roll previously installed incorrectly. Cutting blade stuck in the cut position. Stripped and cleaned printer and installed new roll.None26 minutes
15/10/2025RM010126INC -4958SK8 5NWReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Carried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Replacement of Paper and spare roll.



Cat 7 cable installed		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		37 minutes
15/10/2025RM010126INC -4958SK8 5NWReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Carried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Replacement of Paper and spare roll.



Cat 7 cable installed		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		37 minutes
15/10/2025RM010269INC -5203LS4 2QDReactive Call Out - Royal MailRestocked Paper RollsPrinter - Paper roll not under 25%Printer roll installed. No other issues.None11 minutes
15/10/2025RM010170INC -4887SS17 0NFReactive Call Out - Royal MailTemp - Printer Spacer Rings - RentoxPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Checked for damage include graffiti		Cleared paper jam. Installed new paper roll and different spacers.Software Setting26 minutes
15/10/2025RM000106INC -4935M5 4aaReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Carried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Cat 7 installed.

Spacer ring.

Acrylic strip on last stack was the wrong way around. Now fixed.



Printer is broken waiting for ME yo renew.



The left hand side of the Monoblock draw steel guide rail is broken needs fix or replacing may be a 2 man job. Marked in turquoise on photos.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 30 minutes
15/10/2025RM000111INC -4991OL1 1AAReactive Call Out - Royal MailTemp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - Paper roll not under 25%Printer required stripping and cleaning. Jam cleared and new roll installed.None34 minutes
15/10/2025RM010127INC -5198WN2 4ERReactive Call Out - Royal MailTemp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installedPrinter out of paper and not printing about 5mm on the paper. Print head cleaned and now ok. New roll installed and spacers added.None23 minutes
15/10/2025RM010102INC -4909PR4 5JSReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Carried out all MCP Checks

Printer - REXOD - has Spacers installed

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		2 men required. Removed roof and pulled out the Monoblock column. Released the locks. Door was tight into the locker. Monoblock locks now working via software and roof emergency opening. Changed both Monoblock locks as a precaution.



Printer jam removed, spacers and new roll installed.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		3 hours 46 minutes
15/10/2025RM000278TA20 1QDReactive Call Out - Modern ExpoCarried out all MCP Checks

Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Adjusted door cell 39

No opening

Carried out MCP checks		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		55 minutes
15/10/2025RM000011INC -5155E17 3AAReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Checked for damage include graffiti		Replaced empty paper rollSoftware Setting15 minutes
14/10/2025RM010111INC -4896LS13 4JBReactive Call Out - Royal MailTemp - Printer Spacer Rings - RentoxPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated		Needs cat 7 cable.



Printer working but upon testing established that the usb cable was not working.



Parts needed.

Printer USB cable

Cat 7.		Software Setting46 minutes
14/10/2025RM000147INC -4895Ls27 8TBReactive Call Out - Royal MailTemp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test		A slight jam on the printer.

Added spacers.

Paper roll replacement		Software Setting13 minutes
14/10/2025RM RM000162BR1 3QHReactive Call Out - Modern ExpoDoor LocksPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test		Installed new lead and from controller to cell 12 and installed new lock cell12 no full operational printer was out of paper so installed new roll onto printer and restocked mint the printer was not cutting correctly reached out to support but unable to rectify issue. New Rendox printer requiredSoftware Setting1 hours 31 minutes
14/10/2025RM000196INC -4903DN15 7AAReactive Call Out - Royal MailTemp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Printer Jammed, cleaned and un Jammed. Working ok now.

Re enable and adjusted box 51

Needs cat 7 cable, I have no stock.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		58 minutes
14/10/2025RM010434GL7 1YGReactive Call Out - Modern ExpoPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Carried checks with ME support.

Carried Out MCP checks

Cleared out locker

Refitted inspection panel to monoblock which was off.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 15 minutes
14/10/2025RM010060INC -4199HU1 1UUReactive Call Out - Royal MailTemp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%		Printer was Jammed due to spacers had not been added.

Fully working now		Software Setting16 minutes
14/10/2025RM000231INC - 4876GL3 4EEReactive Call Out - Royal MailRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Cleared Paper Jam and replaced Paper roll.

Carried MCP checks.

Handed parcel in to DO from cell 23

All 4 Bollards are loose and need refixing.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		45 minutes
29/10/2025RM010379MK4 4DDReactive Call Out - Modern ExpoRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen		Arrived on site and all doors open perfectly.

Appears it was a possible sofware issue.

Unable to print labels. Inspected monoblock and unblocked jam to printer.

Installed new roll and spacers. Printer now prints.		Software Setting43 minutes
14/10/2025RM010021INC -4926E6 6JFReactive Call Out - Royal MailHDMI Lead

Temp - Printer Spacer Rings - Rentox		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Mint - Fan and Heater Test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Removed cable ties. Installed new HDMI lead as supplied. Installed extra spacers on printer.Software Setting22 minutes
14/10/2025RM010041INC-4062ME20 7NAReactive Call Out - Royal MailRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test		Paper hand run out changed paper system fully operation tested scanner working correctly.Software Setting13 minutes
14/10/2025RM010175INC -4893E16 2AUReactive Call Out - Royal MailRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Checked for damage include graffiti		Found printer isolated with no paper roll. Cleaned printer as very dusty due to industrial area. Installed paper and spacers. Removed older paper rolls.Software Setting26 minutes
14/10/2025ClaireINC - NATN12 7HEReactive Call Out - Royal MailMonoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Removed cable and commando socket from underneath locker and reterminated in housing provided for locker to be powered up.



Carried out full commission to locker.

Repaired diffusers to LED strips.		Software Setting3 hours
14/10/2025RM000096INC - 4206LU1 1AAReactive Call Out - Royal MailRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Monoblock - Closed and confirmed as closed		Replaced printer roll with new paper.Software Setting13 minutes
13/10/2025RM010419TN11 0AEReactive Call Out - Modern ExpoMonoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen		Adjusted levels and rectified issue with cell 1.

Now working perfectly		Software Setting1 hours 10 minutes
13/10/2025RM010419INC - 4248TN11 0AEReactive Call Out - Royal MailDoor LocksPrinter - REXOD - has Spacers installed

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Replaced locks to celss 12 & 19.

Both now open perfectly.

Repaired diffusers to LED strip lights

Installed spacers		Software Setting1 hours 10 minutes
13/10/2025RM010176INC -4894WD4 8RUReactive Call Out - Royal MailTemp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test		Unblocked paper jam.

Restocked paper rolls to the printer and the monoblock.

Installed spacers		Software Setting15 minutes
13/10/2025RM010017INC -4913SW16 3PYReactive Call Out - Royal MailRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Checked for damage include graffiti		Found paper jammed. Found to be thicker paper and not cutting correctly. Replaced with new supplied and RM updated firmwareSoftware Setting27 minutes
13/10/2025RM000212INC -4245TN8 5AAReactive Call Out - Royal MailTemp - Printer Spacer Rings - Rentox

Led strip 500mm		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Replaced paper rolls to printer

Installed spacers		Software Setting26 minutes
13/10/2025RM010375INC -3788HP9 1XAReactive Call Out - Royal MailCAT 7 Ethernet CablePrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Cleared Paper Jam

Replaced Ethernet Cable		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		35 minutes
29/10/2025RM010021INC -4057E6 6JFReactive Call Out - Royal MailTemp - Printer Spacer Rings - RentoxPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Screen is in working order.

Re fed paper into printer

Installed spacers

No inside fan guard		Software Setting27 minutes
13/10/2025RM010374INC -4058N14 5BUReactive Call Out - Royal MailHDMI LeadPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Made emergency entry due to scanner not reading.

Replaced cable from mint to barcode scanner. All now in working order.

No huard.to inside of fan.		Software Setting1 hours 9 minutes
20/10/2025RM010440INC - 3986RM17 5QLReactive Call Out - Royal MailTemp - Printer Spacer Rings - RentoxPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Isolator was switched off. So no power to locker. All now up and running

Installed new spacers		Software Setting1 hours 7 minutes
30/09/2025RM 000001INC -3790EC1R 5HPReactive Call Out - Royal MailTemp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Both fan grills are missing. Removed paper jam and cleaned roller. Print labels very faded. Updated software and printer went off line reported to RM.Software Setting1 hours 6 minutes
30/09/2025RM 010025INC -3599UB8 1QWReactive Call Out - Royal MailTemp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Cleared paper stick on wheel. Installed new paper. Updated software.Software Setting37 minutes
30/09/2025RM RM010045INC -3752WD25 9JSReactive Call Out - Royal MailTemp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Removed paper jammed in printer. Carried out MCP.Software Setting1 hours 7 minutes
29/09/2025RM010068INC -3743SS6 7JQReactive Call Out - Royal MailTemp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		No paper left on roll. Installed new roll. Unable to get any test prints from RM. May need new usb to printer lead. Locker in an unsafe condition due to scaffoldingSoftware Setting40 minutes
29/09/2025RM010322Ts16 0ehReactive Call Out - Modern ExpoPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Doors adjustment



Box 11 and 65 be re-enabled? Adjusted many of the doors and now all working as they should be.



Canopy acrylic strips, stack 2 and 4 inplace correctly.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		52 minutes
29/09/2025RM010289Sr2 0agReactive Call Out - Modern ExpoLed strip 500mmPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		RM010289 - canopy removed and new LED strip installed as connector missing one end. Burnt USB cable to the RGB controller replaced. One LED cable was short circuiting to the column.



All lights now working.



Monoblock closed. Please confirm checks your side.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 58 minutes
29/09/2025RM RM010362INC --3755SS0 0DHReactive Call Out - Royal MailTemp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Removed pronter and cleaned out paper jam. Cleaned roller with cleaner as white line through QR. Installed spacers.Software Setting49 minutes
29/09/2025RM010211SR4 6NDReactive Call Out - Modern ExpoPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Taken canopy off to Reset acrylic strip in correct position. Now ok.

Cleaned locker front.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 20 minutes
29/09/2025RM010333NE33 1JEReactive Call Out - Modern ExpoPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		We established that inside the dvr the 12v dc connected a wire had come out hence losing power.

Now fixed and working correctly.



The screen seemed to be extremely hot upon touch and the send logo was was not displayed although it worked correctly. If you knew where to press.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 32 minutes
29/09/2025RM010295Ne5 5nrReactive Call Out - Modern ExpoCAT 7 Ethernet Cable

Restocked Paper Rolls		Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		All canopy lights working now, the Spade connections were missing at end of the leds, 2 new led strips installed.



Cat 7 installed.



Restock paper		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		2 hours 11 minutes
29/09/2025RM000042INC - 3753ME10 4AAReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Replaced paper on printer and left 2 rolls in the mint enabled 3 x doors 7,12,37 installed cat 7 locker no fully operationalSoftware Setting35 minutes
29/09/2025RM010407INC -3725Ne15 7qqReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Printer roll placement holder was not correctly in place.



New cat 7 cable.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		32 minutes
29/09/2025RM010062INC - 3741GU7 1NGReactive Call Out - Royal MailRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Guard missing off fan inside paper had run out installed new roll locker now fully operationalSoftware Setting35 minutes
28/09/2025RM000047INC -3391CM12 9AAReactive Call Out - Royal MailCAT 7 Ethernet Cable

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Installed new Cat7

Restocked pinter		Software Setting31 minutes
26/09/2025RM010258INC -3358PE21 0RAReactive Call Out - Royal MailRentox PrinterPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Printer paper roll bracket was not secured in the correct place. Now fixed.



could not get printer working makeing a grinding noise, replaced printer with new one, working now.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		47 minutes
26/09/2025RM000065INC -3299PE19 1AAReactive Call Out - Royal MailTemp - Printer Spacer Rings - RentoxPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Printer paper roll bracket was not secured in the correct place. Now fixed.



printer cleaned and un jammed. now working		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		42 minutes
26/09/2025RM010282INC -3596NN3 6EWReactive Call Out - Royal MailTemp - Printer Spacer Rings - RentoxPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Printer bracket was not secured to the mono block door, now fixed.



Printer paper roll bracket was not secured in the correct place. Now fixed.



Columns 2 and 4 the acrylic strip is out of line and needs adjustment, canopy off, 2 man job to adjust.





The screen is unresponsive, Touch screen, not working.



Checked all USB and HDMI connections.

Didn’t have a spare HDMI cable to test.



checked printer connections / turn it off & on again etc?



battery voltage is 10.57 v



This roof has been bent from previous visit, some torx scews were very warn.



I think a new screen has been ordered.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 53 minutes
26/09/2025RM010393LE2 6TSReactive Call Out - Modern ExpoTemp - Printer Spacer Rings - RentoxPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Router - Setting are correct

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Post in cell 40.



Printer jammed due to the paper roll bracket holder was not in place correctly.

Re-enable cell 7 and door adjustment.

Parcel in cell 1 , green padlock re posted in the bottom cell and door adjustment.



The leds are not working flickering , I changed the sw34 for a new one upon doing so a blue wire popped out of the terminal, so i could not establish if it was in the wrong connector.

tested the connections on the roof all were good. established there was a short some where, then put in a new USB cable i had from my laptop bag, everything worked ok. didn't have a new cable to replace it.

Due to the loose wire in SW34 this could of been the problem that may have damaged the USB cable, USB cable needs testing.



roof will only come off in 2 pieces as torx screws are shredded and wont come out, re picture.



Need new USB to order.		Fan

Proximity Sensor

Software Setting

PING Test		2 hours 42 minutes
27/09/2025RM010037INC -3742KT2 5NZReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Rectified issue with printer. Now in working orderSoftware Setting30 minutes
26/09/2025RM000189INC -3334BS34 7STReactive Call Out - Royal MailHDMI LeadPrinter - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Replaced HDMI Cable to screen

Noticed that the LED outside covers have been vandalised and missing on Stacks 1,2,& 7 pictures attached.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		30 minutes
26/09/2025RM000213GL3 4FFReactive Call Out - Modern ExpoRentox PrinterPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Replaced Printer as Instructed.

LED Lights were not working on Stacks 1,2,6 & 7. Removed roof panels and found that the positive and negative wired were connected the wrong way round. Cut off existing connections and rewired correctly using gel silicone scotch connections. Now working.

All 4 Bollards are loose and need refixing with better bolts and Chemfix.		Software Setting1 hours 30 minutes
26/09/2025RM000228INC -3585CV6 5ABReactive Call Out - Royal MailTemp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		New router power cable.



New paper roll.



Cut cable ties		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		2 hours 25 minutes
26/09/2025RM000138INC -3384SW14 8JB BreechReactive Call Out - Royal MailCAT 7 Ethernet Cable

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Lock 75 still no cable behind lock as reported on INC - 1364.Software Setting28 minutes
25/09/2025RM000114INC -2279 / 3085B62 8rxReactive Call Out - Royal MailTemp - Printer Spacer Rings - RentoxPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Printer Jammed, cleaned and working again.



Monoblock was off line now back online.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 30 minutes
25/09/2025RM010263INC -3379Dy5 3yhReactive Call Out - Royal MailTemp - Printer Spacer Rings - RentoxPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Printer jammEd.



Cleaned and working correctly with a new roll.



Adjustment on doors 37,48,39,40,		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		50 minutes
25/09/2025RM010100Dy4 9bsReactive Call Out - Modern ExpoPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Door 83 adjusted and working ok now green padlock.



The royal mail post woman who collects from here, said that on very hot days. When the Sun shines on the screen, the screen goes up off., probably due to high heat.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		55 minutes
25/09/2025RM000035INC -3597Ws11 1LEReactive Call Out - Royal MailPrinter - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Printer was Jammed, custom.

I accidentally put wrong router settings on.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 46 minutes
25/09/2025RM010296INC -3383CM18 7JBReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Installed new Cat7

Unblocked printer

Restocked paper

Added spacers

Bollard has been hit and is missing		Software Setting38 minutes
25/09/2025RM010048INC -3385GU30 7TWReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		paper jam cleared caused by paper folding back on itself, cleared jam printed 3 labelsSoftware Setting32 minutes
25/09/2025RM010374INC -3408N14 5BUReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Installed new Cat7

Installed spacers

Upgraded printer software

Brought firmware to 16.3

Backed up router

No inner fan guard

Changed lighting settings. Now Sunrise Sunset		Software Setting1 hours 35 minutes
25/09/2025RM010366INC -3610ST13 7JBReactive Call Out - Royal MailTemp - Printer Spacer Rings - Rentox

Rentox Printer

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Box 44 lock not working due to water ingress, establishing it needed a new cable.



New cable added for box 44.



There were about 5 tech screws missing from the roof some holes didn’t match up, tapeed the holes up with duck tape trying yo reduce water ingress.



Paper roll added.



A Jammed Printer un Jammed it and cleaned it 2 times, just grinding again.



Printer replaced with a spare new one.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		3 hours 52 minutes
25/09/2025RM000268INC -3435GU22 7ZZReactive Call Out - Royal MailTemp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		clear paper jam due to incorrect spacers set up, install spacers, printed 3 test prints, carried out MCP locker fully operationalSoftware Setting42 minutes
25/09/2025RM000078INC -3402HA0 2ESReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Installed new Cat7

Ublocked paper jam

Installed spacers

Upgraded printer software

Adjusted levels as door not opening correctly Both fan guards are missing		Software Setting51 minutes
25/09/2025RM010024INC - 3395HA0 1PFReactive Call Out - Royal MailTemp - Printer Spacer Rings - RentoxPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Unblocked paper jam

Installed spacers

Upgraded printer software

Repaired fault to cell 24. Cell now opens		Software Setting57 minutes
24/09/2025RM000081INC -3393Wa13 9aaReactive Call Out - Royal MailRestocked Paper RollsPrinter - Paper roll not under 25%

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Printer roll replacement.



Router update settings		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		40 minutes
24/09/2025RM000277M14 6AEReactive Call Out - Modern ExpoRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Cell 3 door operating correctly now.

Updated router settings



New printer firmware.



Column 1, 2, and led not working cannot gain access to the roof the tech screws are round Ed and driven in eith impact driver just spinning, same on Column 9 but I managed to get in, recrimiped 12v led connector. Now working.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 47 minutes
24/09/2025RM010136INC -3396Sk15 1pdReactive Call Out - Royal MailTemp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Roll replacement.



Printer spaces.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		36 minutes
24/09/2025RM010176INC -3438WD4 8RUReactive Call Out - Royal MailTemp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Cleared paper jam in printer. Replaced paper almost at end of roll. Installed spacers correctly. Updated software. Internal fan grill missingSoftware Setting40 minutes
24/09/2025RM010184INC -3378Bl5 2ARReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		All ballards raw bolts needed tighteningup.



Cat 7 installed.



Lock 26 not working, tiny green cable not screwed in properly to stack controller.



Sticker on front removed.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		2 hours 25 minutes
24/09/2025RM010078INC -3384OX1 2BNReactive Call Out - Royal MailTemp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Cleared Paper Jam

Tightened screws holding printer which were loose fitted a cable tie to printer as no Spacers		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		45 minutes
24/09/2025RM010101INC -3361Pr2 1hyReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Cat 7 installed.



The Printer bracket at the end that holds the roll in place was not in the correct locking position, when it cuts the paper its cutting tiny slithers and the sticky backing is sticking to the roller



There is glue stuck to the blade, cleaned with alcohol wipes.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 9 minutes
24/09/2025RM000202INC -3302OX16 4AaReactive Call Out - Royal MailRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Replaced Printer ROLL as completely empty and restocked locker with new Printer ROLL.

Carried out MCP checks		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		30 minutes
24/09/2025RM010096INC -3268TN21 0BNReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Installed new Cat7

Unblocked paper jam

Restocked block and printer

Added spacers

Backed up router		Software Setting52 minutes
24/09/2025RM000182INC -3360PR3 1AGReactive Call Out - Royal MailTemp - Printer Spacer Rings - RentoxPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Firmware Updated

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Printer and mechanical cooking errors now fixed.Some screws are missing on printer and screws warn.

Spacers added.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 40 minutes
23/09/2025RM000230SN14 6EXReactive Call Out - Modern ExpoRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Locker didn't need a RGB CONTROLLER the wire was not connected properly.

Replaced Printer roll as low

MCP checks carried out		Software Setting35 minutes
23/09/2025RM000149INC -3325BA14 8DAReactive Call Out - Royal MailTemp - Printer Spacer Rings - RentoxPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		No spacers on Printer causing paper jams. Took 4 spacers from new Printer in stock and fitted to printer tested and now workingFan

RBG version No

Proximity Sensor

Software Setting

PING Test		55 minutes
23/09/2025RM010269INC -3420LS4 2QDReactive Call Out - Royal MailTemp - Printer Spacer Rings - RentoxPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Printer jam cleared, spacers were missing, new spacers installed.Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		31 minutes
23/09/2025RMINC -3420LS4 2QDReactive Call Out - Royal MailTemp - Printer Spacer Rings - RentoxPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Printer jam cleared, spacers were missing, new spacers installed.Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		26 minutes
23/09/2025RM010254INC -3380WF17 7SEReactive Call Out - Royal MailCAT 7 Ethernet Cable

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Acrylic strip on stack two and four needs adjustment, canopy off .



Cat 7 cable installed.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		26 minutes
23/09/2025RM010346INC -3218SP4 6ATReactive Call Out - Royal MailCAT 7 Ethernet CablePrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Replaced Ethernet cable as requested.

Rolled Back Router Firmware to 16.3

Updated Router settings.

MCP procedures carried Out		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		3 hours
23/09/2025RM000275INC -NG1 1AAReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Damage to the right hand column and needs replacing the whole unit. Second to right column has led strip missing and the aluminium profile the led strip sticks to. Locker commissioned - on site with Dan Marsh.Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		2 hours 28 minutes
22/09/2025RM000236INC -3583HU9 1AAReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Printer Jammed, Read aligned the printer and added spaces after cleaning.Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 29 minutes
23/09/2025RM010094INC -3411WF1 2DX,Reactive Call Out - Royal MailTemp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Paper Jammed in printer.



2 screwing printer are de threaded. Printer cleaned, new spacers.



Sticker graffiti removed from locker.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 3 minutes
23/09/2025RM000185INC -3412S44 6PDReactive Call Out - Royal MailTemp - Printer Spacer Rings - RentoxPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Printer spacers missing causing printer jam. Cleared jam and installed new paper roll.



Router settings updated from backup.		Software Setting38 minutes
22/09/2025RM000264?Yo25 9GGReactive Call Out - Royal MailTemp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Locker offline.



I've rolled back the router to 07.16.3 and updated router settings



Update printer.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 18 minutes
22/09/2025RM010322TS16 0EHReactive Call Out - Modern ExpoTemp - Printer Spacer Rings - RentoxPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Lock 13 and 15 not connected in stack.



Door adjustment on doors

46, 4 7,.



Acrylic strip in stack 4 , is out of place. Needs canopy off, 2 man job.

[And Acrylic strip in stack 2 ,		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 53 minutes
22/09/2025RM010041ME20 7NAReactive Call Out - Modern ExpoRentox PrinterPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Installed new printer although the original was in working condition.

Upgraded printer software.

Repaired fault to cell 24 as door wasn't opening.		Software Setting50 minutes
22/09/2025RM010211SR4 6NDReactive Call Out - Modern ExpoPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Cell 28, working fine.



Acrylic strip on stack, 6 not in place Correctly. Need canopy off 2 man job.



The whole locker is splattered in concete, I tried cleaning it off on many cell doors but it is leaving slight scratches on the vinyl. Maybe needs a power wash.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 37 minutes
22/09/2025RM010333Ne331jeReactive Call Out - Modern ExpoCAT 7 Ethernet CablePrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Locker 38 door adjustment done now working fine.



There is power to the nvr, and I've checked the fuses, nvr needs replacing.



New cat 7 cable,



Stickers graffiti removed.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		3 hours 41 minutes
22/09/2025RM010338SS1 1PLReactive Call Out - Modern ExpoPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Adjusted levels correctlySoftware Setting25 minutes
22/09/2025RM010338INC -3409SS1 1PLReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Carried out full mcp checks and rebooted lockerSoftware Setting48 minutes
21/09/2025RM000086INC - 3205HA8 7AGReactive Call Out - Royal MailRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Replaced paper roll on printer

There is also graffiti on the side of the locker		Software Setting25 minutes
21/09/2025RM010058INC -3264SW6 2GDReactive Call Out - Royal MailCAT 7 Ethernet Cable

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Installed new Cat7

Backed up router

Unblocked paper jam

Installed new roll to printer

Inner fan guard missing		Software Setting39 minutes
21/09/2025RM000005INC -3363SW15 6BWReactive Call Out - Royal MailRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Follow single sim settings and all are correct.

Restocked and added new roll to printer		Software Setting32 minutes
21/09/2025RM000020INC -3364TW15 1YAReactive Call Out - Royal MailRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Followed single sim settings and all are correct.

Added new roll to printer.		Software Setting30 minutes
21/09/2025RM000160INC - 2713RG24 9AAReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Backed up router

Repaired fault to wiring for LED strips

Ublocked paper jam

New printer required as cutting mechanism is faulty and unable to retract		Software Setting50 minutes
20/09/2025RM000232INC -3328CO10 2GTReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Carried out full mcp checks and software updateSoftware Setting32 minutes
20/09/2025RM010040INC -3327DA1 4HWReactive Call Out - Royal MailRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Carried out full mcp and downloadsSoftware Setting41 minutes
19/09/2025RM010020E4 8STReactive Call Out - Modern ExpoRentox PrinterPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Installed new printer although I believe there is no fault with the original part .

New printer prints and cuts perfectly		Software Setting32 minutes
19/09/2025RM010020E4 8STReactive Call Out - Modern ExpoRentox PrinterPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Installed new printer although I believe there is no fault with the original part .

New printer prints and cuts perfectly		Software Setting32 minutes
19/09/2025RM010019N21 3RSReactive Call Out - Modern ExpoRentox Printer

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Replaced defective printer from suppliedSoftware Setting30 minutes
19/09/2025RM000016INC -3086N1 7EDReactive Call Out - Royal MailRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Cleared rubbish from mint. Replaced paper roll and 2 x spares. Updated all software. Internal fan grill missingSoftware Setting39 minutes
19/09/2025RM000074E14 7AEReactive Call Out - Modern ExpoRentox PrinterPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Replaced printer.

Print and cuts perfectly		Software Setting34 minutes
19/09/2025RM010018INC -3267W10 5AAReactive Call Out - Royal MailTemp - Printer Spacer Rings - Rentox

Rentox Printer		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Opened cell 19. Replaced defective lock and adjusted. Found printer off line. Cleared paper 3x cutting wheel would not cut. Replaced printer with new printer. Still not getting correct operation. Isolated printer as printing random bits of blank paper. Reported to RM. Recall required.Software Setting1 hours 46 minutes
19/09/2025RM000220INC -303!BS4 3DZReactive Call Out - Royal MailCAT 7 Ethernet CablePrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Replaced Router to PC Ethernet cable as Instructed.Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		40 minutes
19/09/2025RM000102BS6 5DDReactive Call Out - Modern ExpoRGB Controller SW:34

Restocked Paper Rolls		Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Replaced RGB CONTROLLER and restocked Paper.

Tested and left in full working order		Software Setting45 minutes
19/09/2025RM000094INC - 3355SE4 2LUReactive Call Out - Royal MailCAT 7 Ethernet CablePrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Installed new Cat7

Ublocked paper jam

Installed new roll to printer		Software Setting55 minutes
18/09/2025RM010107INC -3263NP7 5LUReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Cleared Paper Jam and fitted X 4 Spacers to printer.

Tested and now working



X2 Bollards are fitted but not secure.

Bollards need fitting securely.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 45 minutes
18/09/2025RM010341INC -3058CF14 5EAReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Cleared Paper Jam.

Power cable to printer is faulty and only works when in a certain position.

Held in place and now working.		Fan

RBG version No

Proximity Sensor

Software Setting		1 hours
18/09/2025RM010349INC -3076SA13 2BHReactive Call Out - Royal MailRentox PrinterPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Printer would not cutting paper.

Cleared all paper jams from printer but would cut half way.

Replaced with new Printer.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours
18/09/2025RM000143SA8 4ELReactive Call Out - Modern ExpoPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		On Arrival carried out Print checks and Printer is working fine.

No replacement of Printer required.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		50 minutes
17/09/2025RM010221NG24 3TBReactive Call Out - Modern ExpoTemp - Printer Spacer Rings - RentoxPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		on arrival the locker was offline but is now online.



Lock 28 seemed to be working ok.

when i arrived box 30 door was open, after taking the lock out the square connection was wet outside and very wet inside, it was showing green pad lock on mint OPEN. i noticed it randomly opened due to the water ingress.

upon leaving site all door opened ok except box 30 so i got Annant to dialable the lock so it would not open and a placed magnets to keep the door closed.

to resolve box 30 a new lock and a longer cable so if water comes down the cable and drips off the U shape at the bottom.



i could not fix the leds on the right as the aluminium plate is missing and i dont have one. i tested the led with a spare one and they work fine, so to complete the job we just need the plate.



4 acrylic stips need adjusting satck 1, 2, 4, 9.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		2 hours 39 minutes
17/09/2025RM010129INC -DN4 0NXReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		New power cable installed, everythingFan

RBG version No

Proximity Sensor

Software Setting

PING Test		2 hours 39 minutes
17/09/2025RM010092INC -2463KY1 1PFReactive Call Out - Royal MailCAT 7 Ethernet Cable

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Locker screen was off, roof accessed. All the locker was online apart from the PC being off. Updated router setting from file. After 2 reboots, locker came online. All parcels removed per Anant and will be dropped at a delivery office 18/09/25.Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 25 minutes
17/09/2025RM010302KY8 5JNReactive Call Out - Modern ExpoPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Locker was on newer firmware, rolled back by Modern Expo. The LED lights did not work, there was a direct short circuit on the corner of the canopy. Printer firmware update. Vinyl added to top left locker. Locker commissioned by RM.Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		2 hours 41 minutes
17/09/2025RM000209INC -TQ6 9BEReactive Call Out - Royal MailDoor LocksPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Replaced Lock on Cell 10 door

Tested no closing.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		45 minutes
17/09/2025RM000259ML5 3AQReactive Call Out - Modern ExpoPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Security bar installed. Router firmware updated, setting installed from file. Commisioned locker.Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		2 hours 49 minutes
17/09/2025RM000057INC -3053TQ2 7TAReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Cleared Paper Jam and tested several timesFan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours
17/09/2025RM000057TQ2 7TAReactive Call Out - Modern ExpoPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Cleared Printer Jam and Tested.

Removed roof on canopy and found a loose connection to LED strip.

Reconnected LED now working.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours
17/09/2025RM010032INC -Hu7 4EEReactive Call Out - Royal MailRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Printer was Jammed, and out of line, the roll bracket was never inplace, all working fine now.Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		54 minutes
17/09/2025RM010061HU17 0NQReactive Call Out - Modern ExpoTemp - Printer Spacer Rings - Rentox

Rentox Printer		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		New rodox install,

There is a problem with the Opening sequence of the stacks

[It goes in order, 1, 3, 4, 5, 6, 7, 2,

ME said the order was fine.

Post in boxes 4, 8, 11, 19, 31, 45, 54, 66, 68, on green padlocks. Going to take to DO.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		2 hours 28 minutes
17/09/2025RM000237G81 2QGReactive Call Out - Modern ExpoCAT 7 Ethernet CablePrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		All sticking doors adjusted and now working as expected.



Router settings updated from file. Locker was offline, ME logged on and resolved the issue. Locker now online.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		2 hours 36 minutes
16/09/2025RM000151INC -3333L36 6AAReactive Call Out - Royal MailTemp - Printer Spacer Rings - RentoxPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Router - Setting are correct

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Printer was an jammed and cleaned.



Paper was replenished but kept on jamming three or four times.

The cutting blade was loose. A new printer needs to be ordered..		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 22 minutes
16/09/2025RM000183Pr6 0uuReactive Call Out - Modern ExpoTemp - Printer Spacer Rings - Rentox

Rentox Printer		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Rssi -56

Ping 57

Fitted New printer.



3 led steps not working on canopy. Connections were loose.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 20 minutes
16/09/2025RM010316INC -Wn4 9qnReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Printer paper re aligned, Now working fine.



New cat 7.

Cut cable ties.



Updated the router settings.

Reenable box 12



Needs a new bollard and foundation base Is craked.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		51 minutes
16/09/2025RM000235INC - 2770IP19 8AAReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Installed new roll to printer

Installed spacers

Installed new Cat7

Backed up router		Software Setting55 minutes
16/09/2025RM000124M25 3aaReactive Call Out - Modern ExpoRentox PrinterPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Rexod printer working fix in with magnets as it's the wrong bracket.

Also REXOD printer is a newer version so some paper rolls may not fit. Maximum width of paper is 110mm.



Also, the 240v cable from control box is loose needs fixing to the wall with appropriate fixings.		Fan

RBG version No

Proximity Sensor

Software Setting		3 hours 10 minutes
16/09/2025RM010046INC - 2669NN14 1GYReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Installed new Cat7 from mint to router

Replaced printer for modern expo.

Installed spacers

Backed up router		Software Setting1 hours 11 minutes
16/09/2025RM010046NN14 1GYReactive Call Out - Modern ExpoTemp - Printer Spacer Rings - Rentox

Rentox Printer		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Replaced printer.

Installed new spacers.		Software Setting46 minutes
16/09/2025RM000180INC -3068M12 6aaReactive Call Out - Royal MailLocker - Checked for damage include graffitiVinyls applied.



There was no vinyl supplied that goes around the perimeter of the monoblock screen.

Tried to make good, see photos.		Software Setting1 hours 19 minutes
16/09/2025RM000192SG18 8AAReactive Call Out - Modern ExpoCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Installed new printer in my opinion there is not a lot wrong with the original printer

Installed spacers

Replaced damaged cable from mint to router with Cat7.		Software Setting59 minutes
15/09/2025RM010289Sr2 0agReactive Call Out - Modern ExpoCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Rssi -49



Ping 56.

Unable to resolve l e d fault.

USB burnt out to rgb controller.



Router settings updated.

New Cat 7

Led issues could not be resolved. Burnt out USB cable. Needs revisit, too dark and too much rain at the moment.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		2 hours 24 minutes
15/09/2025RM010211INC -?SR4 6NDReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		The acrylic strip for the LED is out of line, so canopy has to come off.



I checked wiggled the router power cable, relay and other electrical connections, everything seemed ok.



Concrete is spattered all over the lockers. Need some sponges and cleaner.



Updated New router settings.



1 new paper rolls replenished.



Installed new Cat7		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 22 minutes
15/09/2025RM010205Sr5 1bjReactive Call Out - Modern ExpoCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox

Led strip 500mm		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		LED stack 5 now working.



Updated New router settings.

2 new paper rolls replenished.



Installed new Cat7



Updated firmware on printer to 20250703_24V		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 25 minutes
15/09/2025RM010205Sr5 1bjReactive Call Out - Modern ExpoCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox

Led strip 500mm		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		LED stack 5 now working.



Updated New router settings.

2 new paper rolls replenished.



Installed new Cat7



Updated firmware on printer to 20250703_24V		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 25 minutes
15/09/2025RM010234INC -3066CM1 2QLReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Installed cat7

Installed spacers

Replaced roll on printer as under 25%

Upgraded printer software

Backed up router

Repaired faulty diffuser to LED strip

No guard to inside of fan		Software Setting53 minutes
15/09/2025RM000266SE6 2UTReactive Call Out - Modern ExpoPrinter - Printed Label Testtested locks, lock leads and locks to left side of monoblock working correctly, repaired cell 18, support enabled cell 18, reported 27 as showing red but no parcel, ****no stock used***Software Setting54 minutes
15/09/2025RM010329Ne10 8srReactive Call Out - Modern ExpoRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Box 51 lock cable was never connected.To the lock I rerouted the cable from the roof all working fine now.



Rssi -65



Ping 48



Restocked Paper 2 rolls and a new roll on the printer.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		2 hours 25 minutes
15/09/2025RM000075SE13 7HGReactive Call Out - Modern ExpoCAT 7 Ethernet CablePrinter - REXOD - has Spacers installed

Printer - Software Updated

Printer - Printed Label Test		emergency opened using electronic opener, monoblock door found to be jammed in, checked emergency bars both in place and working correctly, adjusted catches on monoblock, mint now opening smoothly,Software Setting1 hours 24 minutes
15/09/2025RM010288WF9 5HAReactive Call Out - Modern ExpoPrinter - REXOD - has Spacers installed

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		2 men on site. Roof removed and right Security bar installed. Router firmware updated from file. Router settings installed from backup. RGB controller had a cable not inserted correctly. Lights now working. Locker setup for going live.Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		4 hours 12 minutes
15/09/2025RM000080INC -3051CB8 8JJReactive Call Out - Royal MailCAT 7 Ethernet CablePrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Installed new cat7

Upgraded firmware

Rectified issue with lighting. Back strip not coming on so altered wiring. Now work on Sunrise Sunset

All doors open but due to extreme wind unable to get a good photo.

Removes sticker from monoblock.		Software Setting1 hours 28 minutes
15/09/2025RM010358Dh1 2RLReactive Call Out - Modern ExpoCAT 7 Ethernet Cable

Door Locks		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Roof off job.



Firmware rolled back to,

Updated router to RUTX R 00.07.16.3



Updated New router settings.



2 new paper rolls replenished.



Installed new Cat7



Updated firmware on printer to 20250703_24V



Installation of new lock box 36, working now.



Just a note to say that the shopkeeper was extremely unhelpful it was torrential rain and would not let meet park near by.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		2 hours 47 minutes
15/09/2025RM000187INC -3059RM9 5UHReactive Call Out - Royal MailTemp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Internal fan grill is missing. Un jammed paper in printer , cleaned wheel as very sticky , installed spacers. Installed software.Software Setting38 minutes
13/09/2025RM010284INC - 3072MK41 9EQReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Installed new Cat7

Rectified issue with cutter

Unblocked paper jam

Installed spacers

Backed up router

No inside fan guard		Software Setting55 minutes
15/09/2025RM010230N12 0PDReactive Call Out - Modern ExpoCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Carried out emergency entry as doors 29 & 32 would not open.

Replaced locks on 29 & 32. Now in working order.

Replaced printer roll as was mis printing.

Added spacers

Upgraded printer firmware.		Software Setting1 hours 20 minutes
15/09/2025RM010230N12 0PDReactive Call Out - Modern ExpoCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Carried out emergency entry as doors 29 & 32 would not open.

Replaced locks on 29 & 32. Now in working order.

Replaced printer roll as was mis printing.

Added spacers

Upgraded printer firmware.		Software Setting1 hours 20 minutes
29/09/2025RM000117INC - 2706CR8 9ZZReactive Call Out - Royal MailCAT 7 Ethernet Cable

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Installed new cat7

Restocked paper roll to printer

Checked 1 sim setting and all ok		Software Setting1 hours
30/08/2025RM010105INC -2475RM2 5AAReactive Call Out - Royal MailCAT 7 Ethernet Cable

Door Locks		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Replaced defective cat 5 for cat 7. Installed spacers correctly. Replaced defective lock on cell 2. Updated to latest software. Fan grill missing from insideSoftware Setting1 hours
30/08/2025RM010090INC - 1769ME15 6ATReactive Call Out - Royal MailCAT 7 Ethernet CablePrinter - Paper roll not under 25%

Printer - Software Updated

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Printer has a fault with the cutter and requires a replacement.

The antennas have been ripped off.

Installed new cat 7.

Upgraded firmware.

Backed up router.		Software Setting1 hours 7 minutes
15/08/2025RM010027INC-2044N4 1UJReactive Call Out - Royal MailCarried out all MCP ChecksMCB in the store was switched off. I have now switched it on, but there is no power to the enclosure outside the building. Electrician is required to carry out fault finding to the supply.Software Setting

None		35 minutes
29/08/2025RM010219INC -2201Ne38 7NPReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Rj 45 router cable replacedFan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 10 minutes
29/08/2025RM010295Ne6 5nrReactive Call Out - Modern ExpoStack Controllers

Door Locks		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		New stack controller in column 2, ID12, new lock for box 15.

Led lights could not be completed as the whole canopy has to come off, as the wire from led is not accessible. Needs 2 men to take the roof off.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		5 hours 35 minutes
29/08/2025RM000034INC -2186LU6 1JHReactive Call Out - Royal MailCAT 7 Ethernet Cable

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Replaced antenna for new and carried out check. PING was 86ms average. RSSI was -82. Re installed old antenna back. Installed new cat 7 from router to mint. Installed new paper roll as printer was out. Fan grill is missing. Side panel is missing. Mono block catches very badly on side brackets.Software Setting44 minutes
29/08/2025RM010017INC - 2317SW16 3PYReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Unblocked paper jam

Installed spacers

Installed new cat7

Upgraded firmware

Backed up router

Upgraded printer

No inside fan guard

Adjusted feet as door not opening properly		Software Setting1 hours 15 minutes
29/08/2025RM000247Ne20 9AAReactive Call Out - Modern ExpoRentox PrinterPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		When i arrived the machine was off i had to open from the roof.

Replacement of new RJ45 cable.



When testing battery, a loss of power occurs, everything goes off, the battery maybe completely flat due to the machine being of for a while.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		3 hours 9 minutes
29/08/2025RM010087INC - 2447TW18 3APReactive Call Out - Royal MailTemp - Printer Spacer Rings - RentoxPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Upgraded firmware.

Backed up router

There is no inside fan guard.

Installed new spacers.

Unblocked printer jam

Adjusted paper rolls cutter		Software Setting42 minutes
28/08/2025RM101143M13 0wwReactive Call Out - Modern ExpoPrinter - Paper roll not under 25%

Printer - Printed Label Test

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Install new IP Camera but could not verify fry from the bass.If it was working or not.



Ping 42



RSI -64		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		2 hours 2 minutes
28/08/2025RM010145Sk5 7nzReactive Call Out - Modern ExpoCarried out all MCP ChecksCould not complete survey and faults, kfp IT Solutions, working for MINT, was there, fixing rs484 and cables. Would be there for 2 hours. I got the goahead to abort.Software Setting

None		20 minutes
28/08/2025RM000108INC -2214St4 2axReactive Call Out - Royal MailPrinter - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Router firmway updated, to 7.16.3.



Box 36, not working, checked and re enabled now, working.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 45 minutes
28/08/2025RM010039DN17 3NBReactive Call Out - Modern ExpoPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Door fine had slight friction but was opening. Adjusted to remove all friction and opening and closing as expected.Fan

RBG version No

Proximity Sensor

Software Setting		24 minutes
28/08/2025RM010129INC -2285DN4 0NXReactive Call Out - Royal MailCAT 7 Ethernet CablePrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		All power connectors checked and tightened.



Monitored mains power for 5 minutes, there is a steady 242.5 volts.



Router backup file installed.



It appears the issue is with the router power connector. Cable ties were tight and were pulling the power cable to the right. Now Loosed off. Problem recreated by slightly moving the power cable to the right.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 18 minutes
28/08/2025RM010101INC -2263Pr2 1hyReactive Call Out - Royal MailRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Router firmway updated, to 7.16.3.Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 33 minutes
28/08/2025RM010082INC -2286S9 5EZReactive Call Out - Royal MailCAT 7 Ethernet CablePrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Accessed via roof, rebooted locker.

DB9 in com port 1 was not fully seated.

Locker massively out of level, doors not properly opening. Levelled locker and adjusted doors.



Router setting ls checked.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		2 hours 19 minutes
28/08/2025RM010097INC - 2211/2038RM1 3RLReactive Call Out - Royal MailCAT 7 Ethernet CablePrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Carried out emergency entry

Installed new cat7

Installed new barcode scanner

Backed up router		Software Setting1 hours 11 minutes
27/08/2025RM000147INC -2216Ls27 8tbReactive Call Out - Royal MailStack ControllersPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Box 39 not operating correctly, now fixed.

Box 3 now transferred to correct port.



Antenna and GPS now in correct port.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 49 minutes
27/08/2025RM000083INC - 2297EN5 1AAReactive Call Out - Royal MailCAT 7 Ethernet Cable

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Installed new cat7

Updated firmware.		Software Setting56 minutes
27/08/2025RM000134INC -2249Wf1 1aaReactive Call Out - Royal MailRestocked Paper RollsPrinter - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Router firmway updated, to 7.16.3.



Box operating and enabled.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 14 minutes
27/08/2025RM000069INC -2283GU9 7LQReactive Call Out - Royal MailRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		cleared paper jam restocked mint with 2 rolls of paperSoftware Setting48 minutes
27/08/2025RM010254Wf17 7seReactive Call Out - Modern ExpoPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Correctly terminated the Earth cable.Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 1 minutes
27/08/2025RM000200INC -1573GL55 6AAReactive Call Out - Royal MailDoor LocksPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Replaced Door lock on door 60

Reconnected cable in stack controller as disconnected.

Updated Router settings.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 5 minutes
27/08/2025RM010108INC -2273Wf157dsReactive Call Out - Royal MailRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Reuter settings and firmware updated.

The two Led strips not working but are now fixed.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		2 hours 14 minutes
27/08/2025RM000240INC - 2451IP14 1AAReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		No issues with powr or screen

No inside cover to fan

Upgraded firmware

Installed new cat7

Restocked paper

Installed spacers

Rectified issue with 2x diffusers as were incorrectly installed		Software Setting1 hours 11 minutes
27/08/2025RM010125INC -2292HD1 6NWReactive Call Out - Royal MailRentox PrinterPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Replaced printer

Updated router and settings checked		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		2 hours 10 minutes
26/08/2025RM000048INC - 2225CM23 3ALReactive Call Out - Royal MailCAT 7 Ethernet CablePrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Replaced damaged cable and installed new cat7 from mint to router.

Upgraded firmware.		Software Setting48 minutes
26/08/2025RM010085INC - 2226TN39 3LRReactive Call Out - Royal MailCAT 7 Ethernet CablePrinter - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Printer was jammed due to the spacers incorrectly fitted and bar to secure not in correct place. Update firmware and back fileSoftware Setting31 minutes
26/08/2025RM000074INC - 2289E14 7AEReactive Call Out - Royal MailAntenna

Temp - Printer Spacer Rings - Rentox		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		I installed new cat7 from mint to router.

I updated the firmware.

Installed new spacers.

Unblocked paper jam.

Unable to test print as requires new printer, it will not feed any paper through causing it to make a loud malfunctioning noise.

Printer has been switched off.		Software Setting8 minutes
25/08/2025RM010064INC -2209SG5 1PUReactive Call Out - Royal MailRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Replaced defective USB lead to screen and tested all ok. Fan grills missing both sides.Software Setting39 minutes
25/08/2025RM000110INC - 2234TW3 1AAReactive Call Out - Royal MailCAT 7 Ethernet Cable

Restocked Paper Rolls		Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Restocked 2 rolls of paperSoftware Setting43 minutes
25/08/2025RM000002INC -2259W13 0LEReactive Call Out - Royal MailRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Fan grill on inside is missing. Cells 9.19 need to be re enabled.None30 minutes
23/08/2025RM010022INC - 2245HA3 0JAReactive Call Out - Royal MailCAT 7 Ethernet Cable

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Installed cat7 from mint to router in place of damaged cat5

Updated firmware		Software Setting49 minutes
23/08/2025RM000086INC - 2274HA8 7AGReactive Call Out - Royal MailCAT 7 Ethernet CablePrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		There is graffiti to the front and side of locker.

Installed new cat7 from mint to router as other lead cut.

Updated firmware.

Antenna has been removed.

LED strips not working. Located fault above. Cables was disconnected and wiring was also not terminated correctly. Altered wiring and now in working order.		Software Setting1 hours 34 minutes
22/08/2025RM010011INC - 2240CM8 2APReactive Call Out - Royal MailCAT 7 Ethernet Cable

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Updated firmware

No paper at printer so restocked 2x rolls

Replaced damaged cat5 for cat7 from mint to router

Antennas have been ripped off		Software Setting1 hours
22/08/2025RM010051INC - 2232CM2 5PAReactive Call Out - Royal MailTemp - Printer Spacer Rings - RentoxPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Unblocked paper jam

Installed spacers

Updated firmware		Software Setting44 minutes
22/08/2025RM000085INC - 2248RM15 5DUReactive Call Out - Royal MailCAT 7 Ethernet CablePrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Installed new cat7 from mint to router as cable was damaged.

Unblocked printer

New printer is required as plastic guard that feeds paper roll is missing.

New lead required from mint to RGB as it has melted. Used temp lead to test lighting.

I have disconnected both the printer and the RGB.		Software Setting1 hours 18 minutes
22/08/2025RM000072INC - 2264RM3 8YNReactive Call Out - Royal MailCAT 7 Ethernet Cable

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Installed new cat7 from mint to router

Installed new paper roll as printer was empty.		Software Setting50 minutes
22/08/2025RM010059INC - 2224CM5 9ARReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Installed new cat7 from mint to router.

Updated software

Updated router

Installed spacers

No guard to the inside of the fan		Software Setting1 hours 27 minutes
22/08/2025RM000245INC -2031MK11 3AAReactive Call Out - Royal MailMonoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed		Locker has been moved from original position from end of building to front of building. No power supply installed as yet. Installations team requiredSoftware Setting

None		18 minutes
22/08/2025RM000220INC -BS4 3DZReactive Call Out - Royal MailCAT 7 Ethernet CablePrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Replaced Network Cable from router to MintFan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours
21/08/2025RM000008INC -2234SW9 6ABReactive Call Out - Royal MailCAT 7 Ethernet Cable

Restocked Paper Rolls		Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Replaced damaged cat 5 lead for cat7 , cleared paper jam. Downloaded latest software.Software Setting47 minutes
21/08/2025RM010058INC -2251SW6 2GDReactive Call Out - Royal MailTemp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Replaced paper roll , and spacers , installation of new software as supplied by Royal Mail. Fan grill missingSoftware Setting1 hours 51 minutes
21/08/2025RM000161INC - 2247GU35 0HHReactive Call Out - Royal MailCAT 7 Ethernet Cable

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Mint - RGB Controller Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Replaced paper and restocked paper rolls and installed new cat7 cableSoftware Setting29 minutes
21/08/2025RM010087INC - 2241Tw18 3APReactive Call Out - Royal MailCAT 7 Ethernet Cable

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Cleared paper jam and replaced paper ensuring 2 rolls in the mint and carried out full mcpSoftware Setting44 minutes
21/08/2025RM010023INC - 2271TW12 1AWReactive Call Out - Royal MailCAT 7 Ethernet CablePrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		No fan gained on inside, new rexod printer required due to cutting malfunction. Upgrade Ethernet cable to cat 7Software Setting59 minutes
21/08/2025RM010025INC - 2258UB8 1QWReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Installed new cat7 from mint to router.

Installed spacers

Changed roll as damaged

Restocked paper rolls		Software Setting1 hours 7 minutes
20/08/2025RM000020INC -2016TW15 1YAReactive Call Out - Royal MailCAT 7 Ethernet Cable

Rentox Printer		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Parcels removed by Royal Mail and locker cleared to empty by support. Installed new rexod printer and updated software. On arrival found antenna to be at the back behind locker moved to correct postion on top of locker and had a massive gain in signal tested with new antenna which made signal strength worst discussed with Dan MarshSoftware Setting2 hours 2 minutes
20/08/2025RM000142INC -2020FY2 0XXReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Removed printer jam



Updated router settings - FW left on version 7.14.2		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		45 minutes
20/08/2025RM010250INC -2041CH44 9DEReactive Call Out - Royal MailCAT 7 Ethernet Cable

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Router settings updated. FW version already on 7.16.3Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		30 minutes
20/08/2025RM000056INC -2042CW9 5AAReactive Call Out - Royal MailCAT 7 Ethernet CablePrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Changed setting in the router. FW version already on 7.16.3



Ping and RSSI improved substantially after reboot.



Cleared printer jam		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		2 hours
20/08/2025RM000056INC -2042CW9 5AAReactive Call Out - Royal MailCAT 7 Ethernet CablePrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Changed setting in the router. FW version already on 7.16.3



Ping and RSSI improved substantially after reboot.



Cleared printer jam		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		40 minutes
19/08/2025RM000011INC - 2191E17 3AAReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Installed new cat7 cable from mint to router

Ublocked printer jam

Installed new printer roll.

Installed spacers		Software Setting1 hours 19 minutes
19/08/2025RM000221INC -2043GU51 3BQReactive Call Out - Royal MailCAT 7 Ethernet CablePrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Locker on line when I arrived updated router setting as per supportSoftware Setting52 minutes
19/08/2025RM000189INC -BS34 7STReactive Call Out - Royal MailRestocked Paper RollsPrinter - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Accessed through roof

Screen was off

Powered up screen

Updated Router firmware

Carried Out MCP tests		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 6 minutes
19/08/2025RM010043INC-2021SL6 0JRReactive Call Out - Royal MailCAT 7 Ethernet CablePrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		There are some bollards from Sainsburys but one missing. This locker is a single sim rut956.Software Setting49 minutes
19/08/2025RM000110TW3 1AAReactive Call Out - Modern ExpoRentox PrinterPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test		Replaced REXONSoftware Setting22 minutes
19/08/2025RM000193INC - 2039SE5 9JHReactive Call Out - Royal MailCAT 7 Ethernet CablePrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Replaced Cat7 cable

Repaired diffuser for LED strip

Updated router		Software Setting1 hours 13 minutes
19/08/2025RM000147INC -2188LS27 8TBReactive Call Out - Royal MailDoor LocksPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Cleared printer jam, cutter stuck in the cut position



Changed door lock 3, this is a controller issue. Moved connector to number 12 on the controller as discussed with Dan Marsh.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 10 minutes
19/08/2025RM010129INC -2037DN4 0NXReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		MCP checks carried out last week.



Router was locked up. Rebooted and checked settings. Nothing needed to be changed. Reboot brought locker back online. Nothing further to check.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		40 minutes
18/08/2025RM000191INC -1791SN3 3RBReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Updated Router firmware & Carried Out MCP checksFan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 30 minutes
16/08/2025RM000244INC - 2011CO1 2GBReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Replaced cat7 from mint to router.

Added spacers

Unblocked paper jam and changed roll		Software Setting56 minutes
15/08/2025RM000104INC-2022SL6 1WTReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		On arrival locker in working order update printer software to latest version and update router firmware checked setting single sim scanner working perfectly was on site when postman empty and onsite while customer send a parcel to the locker no problemsSoftware Setting1 hours
15/08/2025RM010063RG31 7SAReactive Call Out - Modern ExpoCAT 7 Ethernet CablePrinter - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Updated firmware and router settings check all doors operation upgrade Ethernet lead from mint to router with cat 7 cable unable to find fault with locksSoftware Setting1 hours 27 minutes
15/08/2025RM000210INC -1771NN5 5JYReactive Call Out - Royal MailCAT 7 Ethernet CablePrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Fan grills missing from both sides. Carried out checks with royal mail. Found printer faulty. New printer required under warranty. Replaced damaged cat 5 cable for newSoftware Setting1 hours 28 minutes
14/08/2025RM000025L34 5QQReactive Call Out - Modern ExpoPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Relay installed, locker wouldn’t boot. The relay wiring had been changed on a previous visit to bypass the relay, carried out by Modern Expo.



Manually opened all doors to remove packages and give them to the delivery office. 5 parcels.



Rewired the relay to correct state with the help of Dan Marsh. All stacks were greyed out, ME remotely configured the router.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		4 hours 50 minutes
14/08/2025RM000179L18 8AAReactive Call Out - Modern ExpoPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Installed power supply,, locker still would not start. Checked all connections and found that the relay was not seated properly.



Locker configured and set up with RM		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		3 hours 45 minutes
15/08/2025RM010062INC-2028GU7 1NGReactive Call Out - Royal MailCAT 7 Ethernet Cable

Temp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Cleared printer jam and replaced roll as very lowSoftware Setting36 minutes
14/08/2025RM010256INC -2007SK2 7NRReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Installed firmware which was rolled back by ME

Settings added from backup

Ethernet cable for PC replaced with cat6		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		2 hours 30 minutes
14/08/2025RM010173INC -1982SK11 8NAReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Router settings updated to new backup provided by Dan Marsh.Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		38 minutes
14/08/2025RM010097INC - 2000RM1 3RLReactive Call Out - Royal MailRentox PrinterPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Carried out all MCP Checks		Replaced faulty printer.Software Setting3 hours 5 minutes
14/08/2025RM010043SL6 0JRReactive Call Out - Modern ExpoRentox PrinterPrinter - REXOD - has Spacers installedInstalled new printed and update firmware lock no back working againSoftware Setting52 minutes
14/08/2025RM010019N21 3RSReactive Call Out - Modern ExpoRentox PrinterPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed		Installation of new rexod printer. Carried out test , printed labels found damage to side inspection panelNone35 minutes
13/08/2025RM000009SW84FAReactive Call Out - Modern ExpoMint - RGB Controller TestInstalled new power supply but this did not fix the problem stripped down 12v system to find fault on the Telefonica router as it was faulty and back feeding the supply activating the power supply over load protection locker requires a new Teltonika router and power leadNone3 hours 38 minutes
13/08/2025RM000096INC - 1978LU1 1AAReactive Call Out - Royal MailCAT 7 Ethernet Cable

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Unblocked jam from printer.

Replaced cat7 from mint to router

Carried out firmware update		Software Setting52 minutes
13/08/2025RM000149INC -1287BA14 8DAReactive Call Out - Royal MailPrinter - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Printer was jammed with paper.

Cleared jam and carried out MCP tests		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 15 minutes
13/08/2025RM010048INC - 1996GU30 7TWReactive Call Out - Royal MailTemp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Paper jam due to incorrect spacers clear jam and installed new spaces also changed cable from router to min with cat 7 cableSoftware Setting33 minutes
13/08/2025RM010045INC - 2001WD25 9JSReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Software Updated

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin (black) lead from power meter

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Unblocked jam to printer.Software Setting1 hours
13/08/2025RM000130INC - 1997TW17 9AAReactive Call Out - Royal MailCAT 7 Ethernet Cable

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Unblocked paper jam from printer.

Replaced cat 7 from mint to router		Software Setting42 minutes
13/08/2025RM010118HP22 3APReactive Call Out - Modern ExpoRentox PrinterPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed		Replaced Rexod printer for new and tested.None20 minutes
13/08/2025RM000239INC -1621SP8 4PYReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Locker Off Line

Emergency Access through roof

Carried Out MCP checks

Updated Router		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 25 minutes
14/08/2025RM010109INC -1363DT10 2NBReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Printed Label Test

Router - Setting are correct

Router - Firmware Updated

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

Carried out all MCP Checks		Replaced Printer ROLL

Left X 2 Rolls in Locker

Carried MCP checks		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 30 minutes
31/07/2025RM010136INC -1349Sk15 1PDReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

External - Photo of electrical box and cable to locker taken		Router settings checked and firmware updated.

Right led not working. Connected and now working.

Printer cleaned.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		59 minutes
31/07/2025RM000151INC -1498L36 6AAReactive Call Out - Royal MailRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

External - Photo of electrical box and cable to locker taken		Printer firmware updated.Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		50 minutes
31/07/2025RM000118INC - 1515NW10 4UAReactive Call Out - Royal MailTemp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

External - Photo of electrical box and cable to locker taken		On arrival screen was frozen rebooted locker and carried MCP locker no in working order installed 1 x new cat7 lead from mint to routerSoftware Setting40 minutes
31/07/2025RM000088INC -1531L19 9AAReactive Call Out - Royal MailLed strip 500mm

Antenna		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

External - Photo of electrical box and cable to locker taken		Installed upgraded antenna. Levelled locker as doors not opening properly. Removed power meter usb cable. Router to PC Ethernet cable tested.Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 55 minutes
31/07/2025RM010118INC -1504HP22 3APReactive Call Out - Royal MailPrinter - Paper roll not under 25%

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Removed 4 pin lead from power meter

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

External - Photo of electrical box and cable to locker taken		Locker was off on arrival (we believe the shop may of turned it of due to beeping alarm from printer jam but not confirmed ) installed a new cat 7 cable from mint to route. The rebid printer requires repayment as the cutting arm has droped and is paper passing through the bezelSoftware Setting58 minutes
30/07/2025RMINC -YO15 2PYReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

External - Photo of electrical box and cable to locker taken		Was in contact with Anant trying various ways to increase the ping speed. Tried upgraded antenna but this made everything worse. Replaced original antenna and moved them slightly forward.



Replaced Ethernet cable for cat 6.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		3 hours
30/07/2025RM000196INC -1505DN15 7AAReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

External - Photo of electrical box and cable to locker taken		Accessed locker via roof.



Setting on the router updated and latest firmware installed.		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		1 hours 12 minutes
30/07/2025RM000076INC -1513SW17 8PYReactive Call Out - Royal MailRestocked Paper Rolls

HDMI Lead		Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

External - Photo of electrical box and cable to locker taken		Install cat7 cable from mint to router installed new hdmi to screen from mint reset setting on router and upgraded firmware carried out MCPSoftware SettingInvalid time format
30/07/2025RM010040INC -1516DA1 4HWReactive Call Out - Royal MailDB9 lead

Temp - Printer Spacer Rings - Rentox		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

External - Photo of electrical box and cable to locker taken		Had to carry out emergency entrance. New RGB sw34 required as LEDs perm on Checked connections and settings.Software Setting1 hours 4 minutes
30/07/2025RM000005INC - 1439SW15 6BWReactive Call Out - Royal MailPrinter - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

External - Photo of electrical box and cable to locker taken		Install 1 x cat 7 cable from mint to router tested barcode no issue found , restock mint 1 roll of paper and change the roll on printer asSoftware Setting45 minutes
29/07/2025RM010041INC -1406ME20 7NAReactive Call Out - Royal MailTemp - Printer Spacer Rings - RentoxPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

External - Photo of electrical box and cable to locker taken		Cleared paper jammed in printer. Installed spacer rings. Removed power meter cable. Removed cable ties.None1 hours 2 minutes
29/07/2025RM000168INC-387OX7 5SSReactive Call Out - Royal MailTemp - Printer Spacer Rings - RentoxPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

External - Photo of electrical box and cable to locker taken		On arrival found antennas fitted to the rear or the locker see phones moved them to correct position and tested Sigal and data which came with the range, also installed a cat5 cable to replace old cable carried out MCPSoftware Setting1 hours 30 minutes
28/07/2025RM000212INC - 1440TN8 5AAReactive Call Out - Royal MailPrinter - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

External - Photo of electrical box and cable to locker taken		On arrival locker screen was blank and un responsive carried out emergency opening and reboot locker. Changed the cat 5 cable for a new one tested with support. Printer was not working due to a software issue plus spacers had been installed incorrectly 4 on 1 side not 2 on each side. Modern where able flash the software to printer as I was locked out locally left locker in full working order after carrying out MCPSoftware Setting1 hours 52 minutes
28/07/2025RM010019INC -1416N21 3RSReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

External - Photo of electrical box and cable to locker taken		Printer has mechanical fault. New printer required under warrantyNone1 hours 2 minutes
28/07/2025RM010033INC - 1438TN34 1PHReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

External - Photo of electrical box and cable to locker taken		Printer requires replacement the cutting mechanism is faulty and not allowing the paper to flow your feed chamberSoftware Setting1 hours 45 minutes
28/07/2025RM010085INC - INC-1156TN39 3LRReactive Call Out - Royal MailTemp - Printer Spacer Rings - Rentox

Restocked Paper Rolls		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

External - Photo of electrical box and cable to locker taken		On arrival printer was jamed and paper low cleared jam and install spacers for paper and installed a new roll paperSoftware Setting40 minutes
28/07/2025RM010038INC -1123RM16 6YJReactive Call Out - Royal MailTemp - Printer Spacer Rings - RentoxPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

External - Photo of electrical box and cable to locker taken		Found only 2 x led strips working. Removed roof panel and found poor connection. Installed correct connectors and tested. Found printer jammed on arrival. Cleared printer and installed spacers.None53 minutes
26/07/2025RM000192INC -1330SG18 8AAReactive Call Out - Royal MailPrinter Spacer Rings - RentoxPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

External - Photo of electrical box and cable to locker taken		Installation of spacer rings to printer , installed new software.None46 minutes
26/07/2025RM000115INC -567BH20 4AAReactive Call Out - Royal MailPrinter Spacer Rings - RentoxPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

External - Photo of electrical box and cable to locker taken		Installed Renox spacers and updated the sofotwere and carried out MCP check locker in full working orderNone59 minutes
25/07/2025RM010064INC - 1151SG5 1PUReactive Call Out - Royal MailPrinter Spacer Rings - Rentox

HDMI Lead		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

External - Photo of electrical box and cable to locker taken		Fan guards missing both side, Screen no responsive on arrival emergency procedure carried to gain access. changed HDMI lead and rebooted screen now in working order. Also checked operation of cell 25 and advised support team to activateNone1 hours 46 minutes
25/07/2025RM000147INC -1285 - P2020663LS27 8TBReactive Call Out - Royal MailPrinter - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

External - Photo of electrical box and cable to locker taken		Removed printer jam.

Printer spacers missing

Fan covers missing		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		50 minutes
25/07/2025RM000080INC -1288 & INC -1329CB8 8JJReactive Call Out - Royal MailAntennaPrinter - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

External - Photo of electrical box and cable to locker taken		Tested original antenna for RSSI and Ping. Installed new antenna , found RSSI and Ping worse than original antenna. Replaced cat5 for cat7 lead and tested. Results still same. Reported to Raz made calls to helpline with no information back to rectify fault. Left Locker activated with original Antenna in place as had the better Ping and RSSI Value. Locker left full operation and MCP Checks carried out. RSSI value with new antenna -91 and Ping 81msNone2 hours 48 minutes
25/07/2025RM010015INC -950 - P2020663YO15 2PYReactive Call Out - Royal MailPrinter - Paper roll not under 25%

Printer - Printed Label Test

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

External - Photo of electrical box and cable to locker taken		Replaced Ethernet cable between router and PC. There is a good signal to the router.Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		58 minutes
25/07/2025RM010061INC -543 - P2020497HU17 0NQReactive Call Out - Royal MailRestocked Paper RollsPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

External - Photo of electrical box and cable to locker taken		Installed upgraded antenna but signal was worse. Tested Ethernet cable from router to the PC, installed new cable and test result were much better.Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		2 hours 5 minutes
25/07/2025RM000047INC -1298CM12 9AAReactive Call Out - Royal MailPrinter - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

External - Photo of electrical box and cable to locker taken		Printer paper was moist.None1 hours 2 minutes
24/07/2025RM000160INC -1324RG24 9AAReactive Call Out - Royal MailPrinter Spacer Rings - RentoxPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

External - Photo of electrical box and cable to locker taken		All firmware up to dateNone34 minutes
24/07/2025RM000111INC -OL1 1AAReactive Call Out - Royal MailRestocked Paper RollsPrinter - Paper roll not under 25%

Printer - Printed Label Test

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Locker rebooted and connection established.



Fan guards missing, printer spacers missing		Fan

RBG version No

Proximity Sensor

PING Test		1 hours
24/07/2025RM000081INC -1380WA12 9AAReactive Call Out - Royal MailHDMI Lead

Restocked Paper Rolls		Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Both fans guards in place

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti		Upgraded antenna installed. Signal is better than with previous antennas.



Printer had no paper at all. Roll added to printer and 2 spare placed inside.



Monoblock is catching bracket when closing		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		45 minutes
24/07/2025RM000006INC -1297SW16 1QAReactive Call Out - Royal MailPrinter - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

External - Photo of electrical box and cable to locker taken		New antenna required. Installed latest software to printerNone1 hours 4 minutes
24/07/2025RM010131INC -1290-P2020663CH2 9JGReactive Call Out - Royal MailRestocked Paper RollsMonoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

External - Photo of electrical box and cable to locker taken		Locker off on arrival. Seated power relay. Locker now online



Inside fan guard missing		Proximity Sensor

PING Test		1 hours 5 minutes
24/07/2025RM000138INC - 1364SW14 8JBReactive Call Out - Royal MailDB9 lead

Printer Spacer Rings - Rentox		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

External - Photo of electrical box and cable to locker taken		Installed db9 as this was not yet done. Removed lock 75 to find that the lock was not plugged in to anything a new lead to run from lock to controller required plus 2 man team requiredNone1 hours 15 minutes
24/07/2025RM000169INC -1162-P2020663ST6 4RGReactive Call Out - Royal MailPrinter - Paper roll not under 25%

Printer - Printed Label Test

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

External - Photo of electrical box and cable to locker taken		Delivery office unable to collect parcels from the locker. There are 8 to collect but the doors do now open.Fan

RBG version No

Proximity Sensor

PING Test		59 minutes
24/07/2025RM010023INC - 953TW12 1AWReactive Call Out - Royal MailPrinter Spacer Rings - RentoxPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

External - Photo of electrical box and cable to locker taken		Fan cover missing, upload latest firmware to router and print label now clearSoftware Setting56 minutes
23/07/2025RM000177INC -976SE17 3AAReactive Call Out - Royal MailPrinter Spacer Rings - Rentox

Restocked Paper Rolls

Antenna		Printer - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

External - Photo of electrical box and cable to locker taken		Installation of new antenna. Repaired defective LED diffuser on stack 5. Update software on printer. Repaired defective lock on monoblock.Software Setting4 hours
23/07/2025RMINC -521-P2020497NE12 9AAReactive Call Out - Royal MailAntennaPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

External - Photo of electrical box and cable to locker taken		Fan

RBG version No

Proximity Sensor

Software Setting

PING Test		3 hours 30 minutes
23/07/2025RM010062INC - 389GU7 1NGReactive Call Out - Royal MailPrinter - REXOD - has Spacers installed

Printer - Paper roll not under 25%

Printer - Printed Label Test

Mint - Checked Db9 correctly fitted

Mint - RGB Controller Test

Mint - Fan and Heater Test

Mint - Battery Back up test

Mint - Removed 4 pin lead from power meter

Mint - Both fans guards in place

Mint - Router - Setting are correct

Monoblock - Ensured Stock Level of Paper rolls Min 2

Monoblock - Remove any cable ties that are securing cable check for damage ensure all cables are securely in place

Monoblock - Check clear of any Debris, damage or Moisture

Monoblock - Check clears bracket with no contact

Monoblock - Closed and confirmed as closed

Locker - Ensured all cells are operational and opening in correct sequence and displayed as active on the Mint Screen

Locker - Checked for damage include graffiti

External - Photo of electrical box and cable to locker taken		Fan guard missing x 1. On this site the signal is fine it was the router had locked out I rebooted checked all setting were correct and updated the firmware monitor excellent signal.Fan

Software Setting		2 hours 7 minutes
22/07/2025RM010019INC - 1037N21 3RSReactive Call Out - Royal MailPrinter Spacer Rings - RentoxPrinter - REXOD - has Spacers installedMono block keep on right hand side very loose. Cleared paper JamNone31 minutes
22/07/2025RM010071INC -1305GU34 1SSReactive Call Out - Royal MailPrinter Spacer Rings - RentoxOthersWe I arrived printer was switch off and no paper added paper and did a test print the cutter did not cut the paper and printer went in error mode updated the software to latest software we carried test no difference locker requires a new printer mechanical fault in printNone48 minutes
21/07/2025RM010045INC -979WD25 9JSReactive Call Out - Royal MailPrinter Spacer Rings - RentoxPrinted Test Label

Others		Updated software for print to latest versionNone36 minutes
21/07/2025RM000009INC - 535SW8 4FAReactive Call Out - Royal MailMonoblock door has all fixings

Monoblock door closed and locked on both sides

Others		On arrival to test signal strength with a view to change antenna we found the locker to be dead no power. We emergency open locker to find 240v at the locker but no 12v. We traced fault back to LAD240-A unit with was not switching to 12v or battery operation. Revisit required to change unit for new. We proved this by using the 12v supply from the led light 12v power supply which then energised the 12v supply. Also we found a loose connection in the wago connection feed the mint supply and we reconnected. Also fan grill cover missing and multiple screws missing from the canopy. Also disconnect power meter whilest on siteNone2 hours 30 minutes
20/07/2025RM000001PO175NZReactive Call Out - Modern ExpoDB9 lead

Rentox Printer

Restocked Paper Rolls		RGB Controller TestFan41 minutes
18/07/2025RM000036BN27 1DQReactive Call Out - Modern ExpoDB9 leadPrinted Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Ensured all Cells are active (not Greyed Out)

Battery Test

Removed Usb lead from power meter

Others		Please note there are no RM000036 stickers on canopy also restocked printer 1 on printer and 2 in mint.Fan

RBG version No

Software Setting		30 minutes
17/07/2025RM010058SW6 2GDReactive Call Out - Royal MailDoor LocksPrinter collar in correct placement

Printed Test Label

Removed Usb lead from power meter		Fan

RBG version No

Proximity Sensor

Software Setting		1 hours 44 minutes
16/07/2025RM000010E15 2AAReactive Call OutPrinter collar in correct placement

Printed Test Label

Others		Called to install new printer softwareFan

RBG version No

Proximity Sensor

Software Setting		28 minutes
27/06/2025RM000173BN12 4NPReactive Call OutPrinted Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Ensured all Cells are active (not Greyed Out)

Others		Call out for adding DB9 but on opening the locker found DB9 add on has already been done but carried out a reboot and tested with support as screen was showing locker coming when I arrived.Fan

RBG version No

Power Meter

Proximity Sensor

Software Setting		39 minutes
26/06/2025RM010043SL6 0JRReactive Call OutDB9 lead

RGB Controller SW:34		Printed Test Label

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Others		Cleared paper jam in bezel and printed test labels



To note after changing the rbg to new sw34 model support said the locker is still showing version 33 but rgb test does illustrate the LEDs.		Fan

RBG version No

Power Meter

Software Setting		1 hours 17 minutes
26/06/2025RM000011E17 3AAReactive Call OutRestocked Paper RollsPrinted Test Label

Others		Printer spacers are missing.Power Meter38 minutes
26/06/2025RM010038RM16 6NNReactive Call OutRestocked Paper RollsOthersRemoved blocked paper from printer.None28 minutes
26/06/2025RM000177SE17 3AAReactive Call OutOthersRedox printer had a printer jam caused buy label sticking to the the plastic bezel cleared all paper clean up and refitted. Label prints but the cut off point is to high so not showing lower boarder Raz to take up with Morden exbo. Also there is a light discusser missing on the 5th stack see photos.Software Setting54 minutes
26/06/2025RM000004SW12 8AXReactive Call OutPrinter collar in correct placement

Printed Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Ensured all Cells are active (not Greyed Out)

Others		On arrive screen was blank tested 240v supply at commando switch found to be good once in the mono block check both mcbs to find both mcbs to be on and passing power through. The on and off switches where both on however the mint controller was off and I was unable to switch it on from the button. The only light inside that was illuminated was on the circuit board under the mint controller see picture. Once I rebooted all system came on and locker was back to fully working orderSoftware Setting57 minutes
26/06/2025RM000094SE4 2LUReactive Call OutPrinter collar in correct placement

Printed Test Label

Others		Checked for spare paper rollsNone17 minutes
26/06/2025RM000076SW17 8PNReactive Call OutPrinted Test Label

Monoblock door closed and locked on both sides

Others		Issued in error wrong locker numberNone12 minutes
26/06/2025RM010037KT2 5NZReactive Call OutRestocked Paper RollsPrinted Test LabelNone31 minutes
24/06/2025RM000085RM15 5DUReactive Call OutCustom PrinterPrinter collar in correct placement

Printed Test Label

Monoblock door closed and locked on both sides

Others		Recalled require as no metel bezel on old custom printer to swap over to new and new printer don’t come with a metel bezel the paper just falls down the gap see videoSoftware Setting1 hours 9 minutes
24/06/2025RM000176E11 1AAReactive Call OutDB9 lead

Install new Stack Roof		Printer collar in correct placement

Printed Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Ensured all Cells are active (not Greyed Out)		Fan

RBG version No

Power Meter

Proximity Sensor

Software Setting		1 hours 12 minutes
24/06/2025RM000016N1 7EDReactive Call OutCustom PrinterPrinter collar in correct placement

Printed Test Label		Software Setting50 minutes
16/06/2025RM010019N21 3RFReactive Call OutDB9 leadPrinter collar in correct placement

Printed Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Ensured all Cells are active (not Greyed Out)

Others		Tested cell lock 34 operationalFan

Software Setting		23 minutes
23/06/2025RM000096LU1 1AAReactive Call OutDB9 lead

Install new Stack Roof		Printer collar in correct placement

Printed Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Ensured all Cells are active (not Greyed Out)		Fan

RBG version No

Power Meter

Proximity Sensor

Software Setting		49 minutes
23/06/2025RM000007SW10 9ENPPMOthersChanged printer roll paper and checked that there 2 left in monoblockNone15 minutes
21/06/2025RM010050GU21 2QTReactive Call OutDB9 lead

RGB Controller SW:34

Install new Stack Roof		Printer collar in correct placement

Printed Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Others		3 stacks not enabled required a revisit with new stack controls installed new roof to column stack 1.

Change control lead between stacks 1 and 2 as wire crushed		Fan

Power Meter		2 hours 53 minutes
20/06/2025RM010014BH1 4SXReactive Call OutDB9 leadPrinter collar in correct placement

Printed Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Others		Changed paper roll as very lowFan

Power Meter

Software Setting		25 minutes
20/06/2025RM000006SW16 9PQReactive Call OutMonoblock door closed and locked on both sides

Others		Installed new fan unit system now working correctlyFan1 hours 2 minutes
19/06/2025RM000008SW9 6ABReactive Call OutMonoblock alarm sensor connected

Monoblock door closed and locked on both sides

Others		Tested operation of proximity sensor. Sensor working ok. Magnet and bracket not in correct alignment. Tried to adjust but mono block will need to be removed. 2 man job.None52 minutes
19/06/2025RM000019SM4 5HAReactive Call OutDB9 leadPrinter collar in correct placement

Printed Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides		Fan

Power Meter

Software Setting		44 minutes
18/06/2025RM000008SW9 6ABReactive Call OutCustom PrinterPrinter collar in correct placement

Printed Test Label		None1 hours 16 minutes
18/06/2025RM000070KT17 1AAReactive Call OutMonoblock door closed and locked on both sides

Others		Installed new roll of paper in printer and and confirm there are 2 roll inside the new paper rolls are not easy to peel off as don’t have the extra side width like the others doNone35 minutes
17/06/2025RM000110TW3 1AAReactive Call OutDB9 leadPrinted Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Others		Did not change rgb as at the correct softwareFan

Power Meter

Software Setting		28 minutes
17/06/2025RM010018W10 5AAReactive Call OutDB9 lead

RGB Controller SW:34		Printer collar in correct placement

Printed Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides		Fan

Power Meter

Software Setting		40 minutes
17/06/2025RM000002W13 0LEReactive Call OutDB9 leadPrinter collar in correct placement

Printed Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Others		Found fan supply cable unplugged from PCB. Re connected. Printer has both collars missing.Fan

Power Meter

Software Setting		25 minutes
17/06/2025RM000092UB3 3BSReactive Call OutDB9 leadPrinter collar in correct placement

Printed Test Label

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides		Fan

Power Meter

Software Setting		30 minutes
17/06/2025RM010025Ub8 1qwReactive Call OutPrinter collar in correct placement

Printed Test Label

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Others		Carried out emergency entry. Re booted system.Fan

Power Meter

Software Setting		1 hours 28 minutes
17/06/2025RM010045WD25 9JSReactive Call OutDB9 lead

RGB Controller SW:34		Printed Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Others		Helped with antenna signals ###Parcel in cell 52 but Not on mint ###Fan

Power Meter

Software Setting

None		2 hours 20 minutes
16/06/2025RM010020E4 8STReactive Call OutRGB Controller SW:34Printer collar in correct placement

Printed Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides		Fan

Power Meter

Software Setting		17 minutes
16/06/2025RM000012E3 2EPReactive Call OutDB9 leadPrinter collar in correct placement

Printed Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Others		Cooling fan not working. Found protective cover on fan installed wrong way round crushing impeller. Released covers found fan damaged due to overtightened. Connected correctly got fan running. New fan required.Fan

Power Meter

Software Setting		47 minutes
16/06/2025RM000076SW17 8PNReactive Call OutRGB Controller Test

Others		The problem with printer was it had a paper jam cleared jam re feed paper in and printer 5 x labelsNone55 minutes
16/06/2025RM000085RM15 5DUReactive Call OutDB9 leadRGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Others		Custom printer has no bezel which is causing blockage of labels. New printer required. Will recallFan

Power Meter		50 minutes
16/06/2025RM010037KT2 5NZReactive Call OutDB9 leadPrinted Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides		Fan

Power Meter

Software Setting		31 minutes
16/06/2025RM010068SS6 7JQReactive Call OutDB9 lead

RGB Controller SW:34		Printer collar in correct placement

Printed Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Others		Incorrect label on site address reported to mint.Fan

Power Meter

Software Setting		55 minutes
16/06/2025RM000070KT17 1AAReactive Call OutDB9 leadPrinter collar in correct placement

Printed Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides		Fan

Power Meter

Software Setting		31 minutes
16/06/2025RM000112KT20 5DAReactive Call OutDB9 lead

RGB Controller SW:34		Printer collar in correct placement

Printed Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Others		Also installed eating from rear to door as had not been done and had a pair of earths in the vanFan

Power Meter

Software Setting		1 hours 13 minutes
16/06/2025RM000069GU9 7LQReactive Call OutRGB Controller SW:34RGB Controller Test

Monoblock door closed and locked on both sides

Others		Cell 27 disabled but checked locks and cell is operationalNone31 minutes
15/06/2025RM010013SO316LBReactive Call OutDB9 leadPrinter collar in correct placement

Printed Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Others		The bracket at the side of monoblock is tight and will need a smaller one fitted at some pointFan

Power Meter

Software Setting		30 minutes
14/06/2025RM000047CM12 9AAReactive Call OutDB9 leadPrinter collar in correct placement

Printed Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Others		Replaced stack controllers as supplied. Re booted system. Found software problem reported to mint.None1 hours 58 minutes
13/06/2025RM000033AL7 1AAReactive Call OutDB9 leadPrinter collar in correct placement

Printed Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Others		Front facing camera not working. Check cable for damage , swapped USB port and re booted system. Unable to get an image on test. Reset by Mint and camera produced an image.Fan

Power Meter		1 hours 18 minutes
13/06/2025RM000135AL10 0AAReactive Call OutDB9 lead

RGB Controller SW:34		Printer collar in correct placement

Printed Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Others		Locker was off line when arrived at site. Mint remotely opened mono block. Found power meter cable un plugged. Re connected cable and re booted system. Found cells 13/14/15/16/17/18 working incorrectly , re terminated connection in stack controller and got mint to check. Posted parcels into correct lockers.Fan

Power Meter		1 hours 58 minutes
13/06/2025RM000157HP2 7XXReactive Call OutDB9 lead

RGB Controller SW:34		Printer collar in correct placement

Printed Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Others		Swapped LED connections in monoblock due to only stack lights operating

Swapped USB port for power meter as not operating		Fan

Power Meter		1 hours 16 minutes
13/06/2025RM000144N7 9GNReactive Call OutDB9 lead

RGB Controller SW:34		Printer collar in correct placement

Printed Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides		Fan36 minutes
13/06/2025RM000123N22 7SHReactive Call OutDB9 lead

RGB Controller SW:34		Printer collar in correct placement

Printed Test Label

RGB Controller Test

Monoblock door has all fixings

Monoblock alarm sensor connected

Monoblock door closed and locked on both sides

Others		Printer jammed with labels. Cleared labels reset printer and tested. Cell 36 not registered as operational. Reported to mint who repaired fault.Fan55 minutes
Data pulled from WPForms (Form ID 8) on 2026-01-14 09:25
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